Claudio Lugli Reviews

Name: Claudio Lugli
Address: UNIT 17, 400 NORTH CIRCULAR BUSINESS PARK, GREAT CENTRAL WAY, London, London Borough of Brent
Rating: 4.76

4.8 Rating 2,624 Reviews

94 %

of reviewers recommend Claudio Lugli

4.8

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Claudio Lugli 5 star review on 28th December 2024

Martin Ruck

Claudio Lugli 5 star review on 21st December 2024

Anonymous

Claudio Lugli 5 star review on 3rd December 2024

Rachel Page

Claudio Lugli 5 star review on 30th November 2024

Mick Hoole

135

Anonymous

Anonymous // 01/01/2019

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“Excellent quality though expensive.”

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Posted 2 years ago

“Delivered on time, shirt usual excellent quality.”

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Posted 2 years ago

“Great quality and style.”

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Posted 2 years ago

“Great shirt ! Really well made”

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Posted 2 years ago

“Shirts are always great and good value. Unfortunately, owing to DPD we're delayed this time.”

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Posted 2 years ago

“Always enjoy buying these products, incredibly disappointed this time with the delivery that has still not arrived despite being promised in time for Christmas - cost me additional presents that I had to go out and get to account for Claudio Luglis inefficiencies”

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Posted 2 years ago

“Great customer service that helped us out fast and professionally”

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Posted 2 years ago

“Very helpful on the phone giving information about the waistcoat size and in putting an item aside while I spent a few hours making a decision”

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Posted 2 years ago

“I was recommended to these guys by Navid Sole and I certainly wasn’t disappointed. The site is absolutely brilliant and the product?? The product is amazing!! Thank you so much for making my day with your swift despatch.”

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Posted 2 years ago

“Item still not received despite email updates confirming delivery and has missed the date for my husbands birthday 20/12/22”

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Posted 2 years ago

“Excellent service. The guys kept me posted re any delays. Took the time to call me to say one of my items would not be available before Christmas and advised happy to refund asap and they also suggested an alternative. The lucky dip shirt offer was fantastic, was expecting it to be maybe one that was awful, but it was great. Also I did cause a panic, as I noted that some items had been sent and received by me, so emailed to ask if my order could be checked. The director was straight on the phone full of apologies and advising me he would resend, there was no question or dispute, he just said he would. However he just wanted me to double check the box as he wanted to make sure that two boxes had been delivered. I said no, but he then described the box, it was only then that I realised there were actually two separate boxes. Felt like such a doughnut. However the director was so nice, we both had a giggle about it and he was so nice about it. I would not hesitate to order from these awesome guys again. Thank you”

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Posted 2 years ago

“We have bought this shirt as a Christmas present for someone, so they haven't as yet received it. However, the choosing of the style, size, ordering and receiving the shirt was easy and straightforward Very pleased so far.”

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Posted 2 years ago

“Have bought from this company before and find them excellent to deal with although on this occasion I’ve had to return the shirt I ordered and need a larger size however haven’t had a response as yet …. Could be due to postal strike”

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Posted 2 years ago

“Bought a shirt less than a day later discounted it , look after loyal customers!”

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Posted 2 years ago

“No order and no response from customer services.”

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Posted 2 years ago

“Amazing quality, beautiful designs, customer service like no other. Thank you for turning a light on in our lives ✨️”

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Posted 2 years ago

“I had an issue ordering online so sent a message which was replied to very quickly. I was advised to call the store who were extremely helpful. The order was received by post just a couple of days later. Excellent service.”

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Posted 2 years ago

“The shirt was very good quality and looked good. However the size guide was very inaccurate. I am 45" chest. I ordered XL, 45"-47". The shirt I received failed to meet at the front to allow me to fasten the buttons by some 4 or 5 inches. I would guess it was 40" chest at best. They have refunded the purchase price promptly. This means that I am £13.50 out of pocket. The original £8 delivery charge and the £5.50 I had to pay to return it. I have no confidence in Claudio Lugli being able to provide a shirt that fits which is a shame because I love some of their designs.”

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Posted 2 years ago

“Fabulous shirts and accessories and fabulous service as always. Thank you”

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Posted 2 years ago

“great fast service great product”

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Posted 2 years ago

Claudio Lugli is rated 4.8 based on 2,624 reviews