Claudio Lugli Reviews

Name: Claudio Lugli
Address: UNIT 17, 400 NORTH CIRCULAR BUSINESS PARK, GREAT CENTRAL WAY, London, London Borough of Brent
Rating: 4.76

4.8 Rating 2,674 Reviews

94 %

of reviewers recommend Claudio Lugli

4.8

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Claudio Lugli 5 star review on 15th February 2025

139

Anonymous

Anonymous // 01/01/2019

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“The shirt I ordered is made to a high standard. I love the quirkiness of the design.The parcel came much quicker than it said on the website which was also a bonus. Thanks”

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Posted 2 years ago

“Excellent service at all stages of the purchase and high quality beautiful shirts.”

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Posted 2 years ago

“Disappointing Customer Service 🙁 I’ve been buying Claudio Lugli shirts myself and have received many as birthday presents since 2015 when I saw the stand at Silverstone. Love the designs, quality and speed of delivery. What I love about the shirts is they always get commented on when I’m out and about. However, a recent order that I received in Jan 23 was the first one I’ve had an issue with. I always wash at 30 degrees as instructed and leave on a hangar to dry. On ironing and putting the shirt on I noticed that I’d either put a lot of weight on or the shirt had shrunk considerably, making it unwearable. I tried on another Lugli and I was pleased it wasn’t me it had shrunk. I reached out to customer services with a nice polite email saying how much I liked the product but I was disappointed. I was hoping for a positive response but I received a very impersonal reply ( apart from Hi Nick ) Basically it was a how to wash guide. I felt very disappointed at the attitude of the customer service department. As a business owner myself I know that response like that would annoy my customers. In the last 10 years I’ve had an issue with 1 other well known shirt manufacturer and the customer service was a world apart ! Like I said I love the brand and I’ve reordered again as I loved the shirt but unfortunately I only wore it once ! Hopefully it was a one off snd it doesn’t happen again. Regards Nick”

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Posted 2 years ago

“Love this quality brand, emailed a request and answered quick, very helpful and resulted in yet another shirt😂 also delivered following day. Thank you very much. Mike”

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Posted 2 years ago

“Super shirt as always! That’s eight I’ve bought now. Two as presents and six for me. Also had a marvellous suit for my daughters wedding. Give these guys a go you won’t be disappointed!”

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Posted 2 years ago

“First purchase Stunning shirt , great colour and all the little details make this stand out . The fabric feels lovely and it’s ironed like a dream - definitely recommend and will be ordering more .”

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Posted 2 years ago

“Gorgeous shirts, always swiftly dispatched and delivered. 10/10”

Claudio Lugli 5 star review on 5th February 2023

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Posted 2 years ago

“These shirts are little, individual, works of art. I don't know of anything comparable at any price.”

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Posted 2 years ago

“I’ve quite a few of your shirts now and always receive a lot of nice comments when I’m out. However I was very disappointed with the quality of one of my shirts that I purchased from yourselves. I have marks in the material”

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Posted 2 years ago

“Absolutely love this Jack, I am a size 12 but ordered a 14 to make sure”

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Posted 2 years ago

“Very good. Speedy delivery. Gorgeous shirt. Thank you”

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Posted 2 years ago

“Excellent quality, wide choice of fabulous designs. This is one of many shirts my husband has and quite often creates interest from others when worn - he has been asked several times as to where he purchased the shirts.”

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Posted 2 years ago

“Very lovely shirts Sizes are slightly different I always order XL But sometimes comes up smaller than expected”

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Posted 2 years ago

“Fab service & amazing shirts”

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Posted 2 years ago

“Great quality shirts. Always getting compliments on mine, collection of nearly 40 shirts now! Great customer service, the best!”

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Posted 2 years ago

“Quality all the way through my experience, as always postage was great and items were all there and correct”

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Posted 2 years ago

“The item arrived in good time. When opening the package I was impressed by the quality of the garment. The colour was exactly as the image. The fabric was very good quality and the finish was excellent. The washing and ironing instructions were a nice touch. It was as if they cared about who is buying one of their products, and they wanted us to enjoy it for as long as possible.”

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Posted 2 years ago

“Super speedy delivery, kept up to date by msg. Fabulous looking shirt, beautiful quality. Would recommend”

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Posted 2 years ago

“Excellent first class quality clothing, stand out from the crowd”

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Posted 2 years ago

“Excellent quality and quick delivery”

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Posted 2 years ago

Claudio Lugli is rated 4.8 based on 2,674 reviews