Name: Classic Bikes Parts Cheshire
Address: Lake View, Ley Grounds Farm Barns, Bridgemere, Cheshire
Rating: 4.71

“This is the first time I’ve purchased an item from Classic Bike Parts Cheshire, very quick delivery, excellent customer service, very quickly resolved a delivery issue and where a part wasn’t as I thought it should be. Highly recommended indeed.”

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Posted 21 hours ago

“all fitted perfect, Many thanks David Mandley”

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Posted 22 hours ago

Thank you for your review, your opinions are important to us. We take product quality and customer service very seriously and it's nice to get the 'thumbs up' from our customers. Any suggestions that you have made about how we might improve our products or our service will be shared with the entire team at Classic Bike Parts. Thanks again for taking the time to write a review, we hope to see you again soon.

Posted 22 hours ago

“It still hasn’t arrived. According to tracking it has left the UK but hasn’t yet reached NZ.”

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Posted 2 days ago

Hi Bill, Many thanks for leaving a review. We can assure you that we take all reviews very seriously and we try to learn form our customers' feedback. As I am sure you appreciate this particular problem is rather out of our hands. During the COVID pandemic, shipping to New Zealand and Australia became very difficult (expensive and sometimes impossible) and to be honest even three year later it has never gone back to normal - costs have remained high and the speed of shipments has not recovered. We are constantly looking for better ways to serve your market but with few new market entrants we remain in the hands of the the likes of FEDEX, DHL, UPS and of course the good old Royal Mail. We hope that you will receive your goods very soon. Regards, Classic Bike Parts

Posted 22 hours ago

“Retuned as not UK made as advertised, Chennai QC sticker, poor chrome”

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Posted 3 days ago

Thank you for your review, your opinions are important to us and we are sorry if the product that we have provided has fallen short of our high standards. We take product quality and customer service very seriously and your comments will be shared with the entire team at Classic Bike Parts. For you information we have never had any negative reviews of the products made in out Chennai factory so we will certainly inspect the product on its return and feed you comments back to the factory. Thanks again for taking the time to write a review, you have correctly pointed out an error on our website and will amend the description accordingly.

Posted 22 hours ago

“Always reliable and fast. This outfit has really helped me keep my old Norton and Matchless on the road and running. Highly recommended!”

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Posted 4 days ago

Thank you for your review, your opinions are important to us. We take product quality and customer service very seriously and it's nice to get the 'thumbs up' from our customers. Any suggestions that you have made about how we might improve our products or our service will be shared with the entire team at Classic Bike Parts. Thanks again for taking the time to write a review, we hope to see you again soon.

Posted 22 hours ago

“Excellent service”

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Posted 1 week ago

Thank you for your review, your opinions are important to us. We take product quality and customer service very seriously and it's nice to get the 'thumbs up' from our customers. Any suggestions that you have made about how we might improve our products or our service will be shared with the entire team at Classic Bike Parts. Thanks again for taking the time to write a review, we hope to see you again soon.

Posted 22 hours ago

“I have still not received my parcel so I am extremely disappointed. My bike is still off the road. I have contacted you again this morning ibam still waiting for a reply.”

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Posted 1 week ago

“Good quality parts as described Delivery on time and kept informed”

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Posted 2 weeks ago

“Thank you Claude”

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Posted 3 weeks ago

Thank you for your review, your opinions are important to us. We take product quality and customer service very seriously and it's nice to get the 'thumbs up' from our customers. Any suggestions that you have made about how we might improve our products or our service will be shared with the entire team at Classic Bike Parts. Thanks again for taking the time to write a review, we hope to see you again soon.

Posted 3 weeks ago

Thank you for your review, your opinions are important to us. We take product quality and customer service very seriously and it's nice to get the 'thumbs up' from our customers. Any suggestions that you have made about how we might improve our products or our service will be shared with the entire team at Classic Bike Parts. Thanks again for taking the time to write a review, we hope to see you again soon.

Posted 3 weeks ago

“In this modern world we live in,a review is everything..so people need to earn money to live..so I’m not going to be responsible for taking food from someone’s mouth..but what i would say is there’s better classic bike shop’s out there..but beware most are just third party dealers..there’s even one charging VAT on postage..”

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Posted 3 weeks ago

Hi Robert, Thank you for your review. Your comments and the comments of every customer are important to us, and we take those comments, and any suggestions made, seriously. It is certainly true that most bike shops act to some degree as third party dealers, we all provide a 'service' and part of that service is knowing where to find the part our customers need for their bike. However in our case a significant percentage of the goods that we supply are either made by us, or made for us by a number of sub-contractors located both in the UK and around the world, indeed we have a number of factories that work exclusively for us. This is surely the model of the automotive industry in general - the lights on a BMW are made by Hella, the gearbox by ZF, etc, very few companies make everything that they sell. With regard to the question of VAT on postage, it's possible that you may have misunderstood the rules regarding postage when it is charged as part of a service. In the UK we as consumers benefit from the fact there is no VAT on postage under the Universal Service Obligation. However when postage is applied to the purchase of goods online (or ordered by telephone) it becomes part of the service provided, and VAT has to be paid. So while you may not always see it (because a flat delivery charge is applied) under HMRC VAT Notice 700/24 (first introduced in 2015 and updated in 2022) that charge becomes subject to VAT which has to be paid to HMRC. In the case of goods delivered in the UK by a courier such as DHL or FEDEX these charges are also subject to VAT. Once again, thank you for your comments. If we can be of assistance to you in the future please do not hesitate to contact us.

Posted 3 weeks ago

“All good, fast delivery, definitely use you guys again, many thank.”

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Posted 1 month ago

“I ordered parts for my Triumph TR6 costing £47.59 inc. VAT & delivery to be delivered to my home in Spain. They arrived within 2 weeks but I had to pay an additional charge of €16.80, presumably for EU import duty and/or VAT. So I think I have paid VAT twice, once in the UK and once in the EU. Sadly, the chaincase gasket I ordered arrived damaged.”

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Posted 1 month ago

“Great customer care attitude, good quality and range of stock, prompt and well packaged delivery”

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Posted 1 month ago

“Good website, found the part i needed easily,very good service.”

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Posted 1 month ago

“Good transaction and parts quality are satisfying. I recommend.”

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Posted 1 month ago

“the correct parts arrived in only a few days . I will definitely use this company for any future needs .”

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Posted 1 month ago

“Great range of parts good website Let down by poor FedEx dilevery took over a week to arrive”

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Posted 1 month ago

“Great. Very helpful team”

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Posted 1 month ago

“Good quality parts at a reasonable price. Thanks.”

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Posted 2 months ago

“Easy to use website, reasonable prices and efficient delivery. All good thank you”

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Posted 2 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Classic Bikes Parts Cheshire Reviews