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Clarify Car Hire Reviews

4.9 Rating 182 Reviews
99 %
of reviewers recommend Clarify Car Hire
Read Clarify Car Hire Reviews
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Phone:

0330 222 0369

Email:

info@clarifycarhire.co.uk

Location:

Suite 4c, Market House,
Market Place,
Wokingham
Wokingham
RG40 1AP

Clarify were very helpful.
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Posted 4 months ago
Never have I actually asked to give a review but I need to tell everyone how fantastic Mark has been in helping us sort out a car. Nothing has been too much trouble and every question has answered with speed, patience and clarity. We can't thank you enough and will highly recommend you to our friends and family. Thank goodness that there are still people and companies like this in the world!!
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Posted 7 months ago
Hi Su, Thank you so much for your review. We do put in extra effort as we try to change customers opinions about car hire - we can help to make it a whole load less traumatic than its is often perceived. It also is our differentiator against many other car hire brokers who leave customers very much to fend for themselves. We hope we can help you again in the future. The Clarify Car Hire Team
Posted 7 months ago
Excellent advice and service from Clarify , advising initially on insurance for our car hire, then sorting car hire when another company let me down when I had to change my arrangements. Reassured me that the car hire company would be there for our late arrival . Plane was late so was worried but European were at the desk at midnight All smooth no pressure on insurance . Advised we had our own , accepted . Excellent car and straightforward on return. A gentleman checked the vehicle , signed off within 5 minutes. Would definitely use them again . Thank you to all concerned
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Posted 8 months ago
Thank you Robert for your review - and we are delighted all went smoothly - especially given the rather stressful time you had had earlier. We are pleased that Europcar delivered so well for you too! The Clarify Car Hire Team
Posted 7 months ago
Always tip top services from Clarify - no matter how small the query they always are happy to help out. Ive used them several times now and will continue to do so whenever I need a hire card either in the UK or in Europe. If prices are a problem they will work wonders to get your costs down and give you as many options as possible. The fact they parter with so many different car hire companies gives you the options you need! Cant recommend them enough!!
Clarify Car Hire 5 star review on 8th June 2024
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Posted 8 months ago
I had some concerns around the secondary company that I was hiring the car from, Hannah was excellent, she reached out to the company with the questions I had, and made sure she sent follow up emails confirming the information, going above and beyond… helped me relax before my trip.
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Posted 9 months ago
Fantastic service, was really helpful in emails and when I called, very responsive too. So refreshing to have an excellent experience as so many companies seem to be so poor at their customer service. Thank you, I will definitely be using you again and telling others.
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Posted 10 months ago
I went with these guys because of the reviews of their customer service, and the reviews weren't wrong. You can get through to someone instantly when you need to and they're really helpful. I wanted to switch my booking to a different type of vehicle and Mark was super helpful and did this all for me, answering all my questions. Would recommend.
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Posted 10 months ago
Very nice company. Hannah has been incredible at helping me and answering emails straight after, and even calling me on the phone even though we were on Sunday. Honestly I had a seamless experience and would definitely use their services in the future
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Posted 1 year ago
What an amazing Company to deal with!! They got me a fantastic price and when I had made an error on my booking, they cancelled my incorrect booking and made a fresh booking for me (at no extra cost) all within a couple of minutes!! Mark was so very helpful, polite and efficient....I hope his Managers' recognise his fantastic Customer Service!
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Posted 1 year ago
Clarify were so easy to use and helpful. Customer service was fab - a phone call in the airport when I decided to add on insurance last minute because they knew when my flight would depart. They also made a claim we had to make on the insurance so easy - giving me most of the documents I needed for the claim and explaining how to do everything. Efficient, helpful and made life easy. Will always use in future for car hire.
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Posted 1 year ago
Clarify resolved problems with car rental in Florida for elderly (87) holiday-maker, quickly and easily, at good price. Excellent helpful, friendly and swift service. Recommended.
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Posted 1 year ago
Just returned from the Pacific North West. Spent ages trying to match our requirements but found rental car sites too complicated and limited. Clarify's site made it so simple and we quickly got a car with options we needed. Mark quickly answered additional questions we had and liaised with the rental company in Canada on our behalf. Top notch service. Would recommend to anyone and use again.
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Posted 1 year ago
Thank you Andrew for your 5 star rating for Clarify Car Hire! We are delighted to hear that we made finding a car with the bells and whistles easy for you. We are glad that you have enjoyed your experience with Clarify Car Hire and would recommend us to anyone you know. We look forward to helping you again in the future.
Posted 1 year ago
Excellent service, everything worked very well, questions answered promptly. Throughly recommend.
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Posted 1 year ago
Hi Justin, What a great review - thank you so much - we look forward to helping you again next time you need a hire car. The Clarify Car Hire Team
Posted 1 year ago
So impressed with the Customer Service from Clarify. We were caught up in the Air Traffic Control problem on 28th August 2023, at Heathrow. I tried to contact the car hire company (Europcar), in Valencia direct, with no luck. Mark from Clarify, came up with an excellent Plan B which worked perfectly and even saved us money. This was all very welcome at what was a very stressful time. The speed of response and individual attention was great. Car hiring can be a daunting prospect but I would have no hesitation in recommending Clarify.
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Posted 1 year ago
Hi Martin It was a pleasure. We think that its when things get more tricky that you see the true colours of a company - and we were delighted to find a solution that worked better for you than your original booking. Thank you so much for your comments. The Clarify Car Hire Team
Posted 1 year ago
Hired a car through Clarify in July 2023 for use in Italy - had a few queries outside of the normal booking process about procedures and options etc and was always met with fast and reliable info and advice from the guys at Clarify. No nonsense or bluff from this lot - just straight honest answers. Would recommend them for car hire for decent rates and options as well. Will certainly be using them again without a doubt!
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Posted 1 year ago
Hi Chris Many thanks for your comments - it has been a pleasure to be able to assist you. We look forward to your next trip! The Clarify Car Hire Team
Posted 1 year ago
Wanted to extend the hire period for my rental in Greece, there were a couple of complications but I'm pleased to say Mark from Clarify was able to sort it all out for me in quick time. Much appreciated and you'll see me again.
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Posted 1 year ago
Thank you so much, Andrew, for your five star rating of Clarify Car Hire! We are really pleased that Mark was able to sort out the complications regarding your rental in Greece and that everything was sorted ready for your break. Happy customers make our day! The Clarify Car Hire Team
Posted 1 year ago
Very helpful thanks
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Posted 1 year ago
Thank you Nathan for such a great 5-star rating of Clarify Car Hire! Your feedback is very helpful and we truly appreciate it. Thanks again!
Posted 1 year ago
At last! A company that you can book car rental through knowing that you won’t then get ripped off once you get to pick up your car. Incredible customer service from Sally. 100% would recommend Clarify Car Hire for all of your future car rentals. You have nothing to lose and peace of mind too.
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Posted 1 year ago
Hi Julia, Many thanks for your review. We do recognise that peace of mind is so important when booking a car - and have worked really hard to ensure all goes smoothly for our users when they get to the desk. Thanks also for your appreciation of Sally - both she and I are grateful to you for sharing your feedback. We look forward to helping you again in the future. The MoneyMaxim Team
Posted 1 year ago
Helpful, professional and easy to deal with. Would use again.
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Posted 1 year ago
Thank you for your review! We very much look forward to helping you again with any further trips you plan. The Clarify Car Hire Team
Posted 1 year ago
An excellent service we thoroughly professional staff and support
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Posted 1 year ago
Clarify Car Hire is rated 4.9 based on 182 reviews