Clarify Car Hire Reviews

Name: Clarify Car Hire
Address: Suite 4c, Market House, Market Place, Wokingham, Wokingham
Rating: 4.90

4.9 Rating 182 Reviews

99 %

of reviewers recommend Clarify Car Hire

Visit Website

Phone:

0330 222 0369

Email:

info@clarifycarhire.co.uk

Location:

Suite 4c, Market House,
Market Place,
Wokingham
Wokingham
RG40 1AP

Clarify Car Hire 5 star review on 4th February 2025

Stephen Spurgeon

Clarify Car Hire 5 star review on 8th June 2024

Chris Balmer

Clarify Car Hire 5 star review on 5th May 2023

George

Anonymous

Anonymous // 01/01/2019

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“Great service. Thankyou.”

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Posted 5 years ago

Anonymous Our pleasure.... David Neal Head of Customer Services

Posted 5 years ago

“The safety deposit was three times hire at car rental office than stated on Clarify website”

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Posted 5 years ago

Andrei Bunea Thank you for your review. Having reviewed the Car Hire Package that you chose, if you did hand over the Car Hire Voucher to the desk, this would have clearly stated the exact package that you had chosen, and with this being the case, the Deposit and Pre authorisation level that you stated above, should have not been taken. The Voucher confirms your Car hire request and any additional extras that may have been requested. The voucher is important, because this informs the member of staff to your exact package that you have requested. This particular Car Hire Company do offer different packages and one of the packages that they do offer does take a higher pre authorisation, but this should have not been the case in regards to your Car Hire request. Please feel free to contact us on (+44) 1184 671530, we would really appreciate the opportunity to discuss this further with you. I really do hope that despite the pre authorisation level being higher than originally requested , that your Car Hire did meet your overall expectations and we would really hope to get the opportunity to discuss the above, and to be of a further assistance to you in the future. David Neal Head of Customer Services 0330 222 0369 Or (+44) 1184 671530 info@clarifycarhire.co.uk

Posted 5 years ago

“I have used Clarify before and had no hesitation in doing so again”

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Posted 5 years ago

Timothy Wellock Thank you for your feedback. We look forward to being of a further assistance to you in the future. If there is anything else we can do for you, then please do not hesitate to contact us. We being delighted to assist you again. Wishing you the very best for now. David David Neal Head of Customer Services

Posted 5 years ago

“not untill i see your cars”

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Posted 5 years ago

John Martin Peverley Thanks for you reply. The review was very much around your experience of booking your Car Hire through Clarify Car Hire. Once you have hired your car though, if you would like to provide us some specific feedback on the Car Hire Company itself, then we will be delighted to hear from you. Here's wishing you a great trip ahead. David Neal Head of Customer Services

Posted 5 years ago

“Absolutely 1st class... The whole process of hiring a car, in my case in Portugal is so simple and straight forward, and unbelievably competitive. Lots of £'s saved”

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Posted 5 years ago

Roy Ridler So pleasing to read your comments .... We do really hope that you save us to your favourites and for all your Car Hire needs, that we will be your first port of call in the future. Thank you for your custom. David Neal Head of Customer Services

Posted 5 years ago

“Booking from your website and the offered company was good more special with quotation for me to go upfront with to pay for my car. Indeed in car hire company i got a good car with everything in good condition with good assistance of it's workers”

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Posted 5 years ago

Ncebakazi Leonora Pase Sounds great......Wonderful to hear. Thank you for your custom. David Neal Head of Customer Services

Posted 5 years ago

“Saved about 25% on the cost of this car hire over the suppliers own web site. Result.”

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Posted 5 years ago

David Johnston We are always so delighted to hear when our Customers make the type of savings that you refer to. Our Suppliers do offers us discounts and its worth subscribing to our Clarify Newsletter, where we can then make you aware of such offers and the latest news in the Car Hire World. Here's to your next saving with us !!! David Neal Head of Customer Services

Posted 5 years ago

“It was made reasonably straight forward and reasonable”

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Posted 5 years ago

Karl Brown Thank you for taking the time to complete your review. If we can assist you in anyway in the future, then please feel free to visit our site, we have a web chat facility , a Customer Service Team 03302220369 and you can even drop as a line via info@clarifycarhire.co.uk We are here to serve !!! David Neal Head of Customer Services

Posted 5 years ago

“Nothing was too much trouble for David Neal who helped me choose the right hire car for an upcoming trip and talked me through what would happen and what was needed when I got there. Also was able to help me save significant money on securing a personal car hire excess policy rather than pay extortionate excess waiver fees to the car hire company. What David doesn't know about car hire and excess insurance is not worth knowing.....Thank you.”

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Posted 5 years ago

Thank you for your 5-star review - We really appreciate the feedback, and it's great to hear David provided the customer experience we expect here at Clarify Car Hire! We hope your rental goes well, and look forward to assisting again in future! Ross Customer Service Specialist

Posted 5 years ago

“V.good up to now”

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Posted 5 years ago

Barry Cooper Thank you for your 5 Star Review, following your recent experience in hiring a car through Clarify Car Hire. We will always be here, before, during and after your car hire, and if we can assist you further in anyway, then please feel free to contact us. Wishing you the very best for now. David Neal Head of Customer Services

Posted 5 years ago

“Easy to use and best price found”

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Posted 5 years ago

Sharon Havvas Simplicity and best price....Quite a combination !!! Please feel free to visit again. David Neal Head of Customer Services

Posted 5 years ago

“We good, clear website.”

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Posted 5 years ago

Matthew Penny So pleased we were able to assist you. David Neal Head of Customer Services

Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

Roger Dawson Thank you.....Great to have received your feedback. David Neal Head of Customer Services

Posted 5 years ago

“It was very good thanks”

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Posted 5 years ago

Azzedine Imessaoudene Wonderful to hear..... David Neal Head of Customer Services

Posted 5 years ago

“No fuss, no problems.”

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Posted 5 years ago

Anonymous Thank you for your 5 Star Review. David Neal Head of Customer Services

Posted 5 years ago

“Missed my flight, and thus my car hire booked for just an hour later. WiFi very difficult and no data on my phone. David Neal went way above and beyond the call of duty, and sorted out a new rental for me by phone. Not only a new rental but no penalty on the original booking despite the last minute cancellation. AND a voucher for my deposit. This is customer service at its very best, I will use Clarify exclusively from now on”

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Posted 5 years ago

Hi Dave, Many thanks for your review - we really appreciate it. We always try to work hard to make sure that when the unfortunate happens we remove as much of the inevitable pain as possible, as we understand that you will have been juggling a number of balls at that moment. Thanks for appreciating the efforts David put in. We hope you have a great break Mark Bower Managing Director

Posted 5 years ago

“Would definitely recommend, old school customer service, nothing to much trouble. Keep up the good work.”

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Posted 5 years ago

Steve Morris Thank you for your review comments, so pleasing to hear. If there is anything else we can do for you in the future, then we would be delighted to assist you further. Thank you for your custom, its really appreciated. David Neal Head of Customer Services

Posted 5 years ago

“Very easy service to use and very helpful on phone hired a car in Milan with Clarify all went smooth would recommend them to all and will use again thanks”

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Posted 5 years ago

Kevin Richard Dale Thank you for your review comments. We very much look forward to being of a further assistance to you in the future and really do appreciate your recommendation above. Here's to next time !!! David Neal Head of Customer Services

Posted 5 years ago

“Clarify have been very helpful with my car rental arrangements and I will be using again in the future.”

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Posted 5 years ago

Ian Cann Thank you so much for your review and custom, it really is appreciated. We look forward to being of a further assistance to you in the future and helping you with all your Car Hire and Holiday requirements. Here's to next time.....Thank you again. David Neal Head of Customer Services

Posted 5 years ago

“The people I have dealt with Marc and David have been excellent.”

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Posted 5 years ago

La-Rain Gilham Thank you for feedback and custom, very much appreciated. We look forward to being of a further assistance to you in the future. David Neal Head of Customer Services

Posted 5 years ago

Clarify Car Hire is rated 4.9 based on 182 reviews