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Clair de Lune Reviews

4.4 Rating 863 Reviews
83 %
of reviewers recommend Clair de Lune
4.4
Based on 863 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Clair de Lune Reviews

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Email:

customerservices@clair-de-lune.co.uk

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Anonymous
Anonymous  // 01/01/2019
Very good site to order from good quality items very reasonably priced .
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
The item itself is perfect. Really happy with it! The delivery company were awful unfortunately so that did let us down.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Gorgeous Moses baskets which are affordable and perfect for those early stages. Delivery was exceptionally quick and would recommend this brand to other expecting parents.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Only three stars as one of their promotions was very misleading. 10% off the first order didn’t materialise at all. As our first order was a rather expensive cot, I ended up feeling rather cheated. The products are of good quality albeit expensive.
Helpful Report
Apologies you were unhappy with the service Robbie, if you would like to discuss this matter further please do not hesitate to contact customerservices@clair-de-lune.co.uk. Customer Service Team
Looks amazing very sturdy and safe
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
The website is super easy to navigate and it’s clear what you are ordering through clear images. Delivery was processed in the time expected and arrived well packaged and in excellent condition.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
I am very happy with my purchase of the Clair de Lune dimple wicker Moses basket and stand .It is well made with lovely soft covering . I purchased this for my 12th Granchild and I am sure it will be just right for them . Delivery was quick and well packaged .I am very pleased with the whole experience .
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
All arrived neatly packaged, products are good quality and amazing prices. Would definitely recommend
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Purchase the Claire De Lune high chair for my 6 month old ready to start weaning. We absolutely love the chair, it’s really comfortable for my little one and is really easy to clean too! Love how it will grow with him and we can change it into different styles!
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Promt delivery
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
There’s been a 10yr age gap between me having another child and I was worrying about cost vs quality for all my baby purchases, I’m thrilled with how well packaged my item was, it arrived in good time, great quality and beautiful to look at 😍 all at a reasonable price. I adore the colour and can’t wait to take pics with baby Kobe in it when he arrives 🥰 thank you 🙏🏽 #40andfashionable ☺️
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Very happy with my purchase. Good quality and value for money
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
So cute and soft. Can’t wait to put baby in it
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Very happy with my purchase. Good quality and value for money
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Just love the product.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
I ordered the Sage Green Organic Palm Moses Basket with Rocking Stand for my daughters surprise baby shower. I was very impressed, it was just like the picture, it looks lovely and the colour is so nice. My daughter absolutely loved it, she is so happy with it.
Clair de Lune 5 star review on 16th August 2024
Helpful Report
Thank you so much for the lovely review and picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
The lion themed blanket is so soft and the hooded towel is the perfect size and also soft to the touch. I am sure my daughter's friend will love both once her baby is born.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Quick delivery, reasonable price for the standard and quality of the Moses basket. Great deals and easy to use website. Can’t wait to start using my Moses basket when our little one arrives
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
I will definitely buy from this company again. Very good quality and packaged in a nice box. Very fast delivery.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Products I ordered were all very good quality. I’d already got the Clair de Lune Moses basket that I brought for our daughter 28 years ago, so we needed a stand It’s beautiful. We’re going to use it for our grandchild in October. I was pleased with overall service too.
Helpful Report
Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)
Clair de Lune is rated 4.4 based on 863 reviews