Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.44

“Not overly impressed with the carry cot I purchased , the basket looked like it had been spray painted and bits had either been missed or had chipped off”

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Thank you so much for the review. We pride ourselves on our products and service so we're sorry to hear about the experience you've had with us. If you wanted to speak more about this issue please feel free to email Many Thanks The Customer Service Team :)

“Really lovely quality at such a good price. The sheets fit like a glove and not loose or baggy. Would buy again.”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Fantastic little pram suit, it’s been a life saver for our little man who hates having his limbs forced into normal pram suits and jackets. Super easy to get on and off, and thin enough for the carrier while still keeping him super cosy.”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“The chair we ordered is great! Quality and a good price”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Great products and always know where my order is at, Clair de Lune are my favourite baby supplier”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Quality products at a decent price”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Very good quality and excellent price. I bought mattress protectors and fitted sheets for both my moses basket and bedside crib. My only disappointment was the fleece moses basket replacement liner doesn't look like the photos with the ties around the handle holes. Mine is just plain and doesn't look as nice so not sure what went wrong there. It's just a small gripe. Delivery was fast though and the sheets have washed nicely.”

Helpful Report

Thank you so much for the review. We pride ourselves on our products and service so its helpful to hear about the experience you've had with us. If you wanted to double check about the fleece liner feel free to email us at customerservices@clair-de-lune.co.uk Many Thanks The Customer Service Team :)

“I bought the Noah Pod with only seeing it online and it’s gorgeous. Lovely quality mattress and overall looks like a great quality product. We’re still to use it for our new arrival, but very much looking forward to it.”

Clair de Lune 5 star review on 8th November 2024

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Thank you so much for the lovely review and picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“The product I bought is lovely and good quality. Delivery was quick.”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Ordered the 80th anniversary moses basket for my little one due in January. It is absolutely beautiful and the quality is to a very high standard. I am sure my baby boy is going to be very happy in there!”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Not used with a baby yet, as baby is not here. Pros: very beautiful and natural materials, appeara good size, I like the option to have different stands that can rock either side to side or front to back, seems stable and strong. Cons: slightly difficult to assemble leading to a high chance of wood cracking, I would like maybe a little more stability when locked to not rock, the mattress that came with it was of very poor qulity (needed to buy a different one), did not come with sheets for the mattress, but came with a useless ?douvet to match the skirting (but maybe that is my fault for expecting a set with the lining bits).”

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Thank you so much for the review. We pride ourselves on our products and service so its helpful to hear about the experience you've had with us. Many Thanks The Customer Service Team :)

“Perfect, delibery to Italy very fast”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I ordered the Essential Moses Basket Bundle for my newborn son. It’s easy to put together, looks lovely and most importantly my son is happy to sleep in it! We use it during the day and at night as he seems happier in it than the next to me crib. Ordering from Clair de Lune was straightforward and delivery was very quick. I would definitely recommend.”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I ordered the 80th edition Moses basket with the drape. The Moses basket arrived with no drape, I contacted the customer service team and they sent out a new drape but without any screws and therefore still could not put this up. I don’t believe the value of this is great when the full product isn’t received.”

Helpful Report

Thank you so much for the review. We pride ourselves on our products and service so I'm sorry to hear about the experience you've had with us. If you email customerservices@clair-de-lune.co.uk we will get this sorted for you ASAP. Many Thanks The Customer Service Team :)

“Lovely product, easy to assemble and arrived quickly!”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Really impressed by the quality of their Moses basket. Also, delivery was really quick received in a couple of days.”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Absolutely beautiful can’t wait to give my daughter it as a present at her baby shower”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Just wonderful & so reasonable we can't wait to use our new moses basket looks so comfortable & cosy.”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautiful moses basket”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Absolutely beautiful folding cot, very pretty, very sturdy, overall lovely.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Clair de Lune Reviews