Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 997 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

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“Items all come well wrapped very quickly. The crib is so lovely I'm.happy”

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“Some items in the sale were good value for money, full price items were quite expensive. Disappointing paying for delivery when my order was already expensive. Items are good quality though, and dispatched quickly.”

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“Items arrived just as described. I ordered a moses basket, mattress protectors and sheets and they were all great quality. Also thought that they were really affordable!”

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“Gorgeous Moses Basket! Can’t wait for little one to be here to test it out, but can already see how handy it’s going to be to quickly put baby down for naps around the house! Safe to say it’s also cat approved 🤣”

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“Very high quality products and quick shipping”

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“Made an order and heard no updates beyond the order confirmation, then messaged to ask when it was being delivered - told it was out of stock, and would be back in stock by Friday. The delivery came Thursday, so before we were told it was in stock. The parcel that's come is wrong. Mattress, sheets and protector ordered - mattress, different size protectors and no sheets delivered.”

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“Ordered some blankets and bedding bits for baby, sheets are lovely and soft, cotton just what I want for baby. Blankets are beautiful and well made too, thank you. Would recommend 👌🏻”

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“I fell in love with the Noah Pod💞 However everywhere I searched it seemed to be out of stock or on a pre order 🥹 and with baby due soon I was in a panic. So I sent Clair de Lune an email enquiry and had a lovely response from Rebecca Carr informing me that the Noah Pod was now in stock and ready to be shipped! I received my delivery 5 days later! We can’t wait for baby to arrive now and enjoy it ❤️”

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“Very happy with my baby’s Moses basket very good quality would definitely buy from here again and it is beautiful can’t wait for my baby to be using it . Also delivery time was very good quicker than expected .”

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“Lovely products”

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“Bought a little bumper collection of bedding for our new baby grandson, ranging from bedside crib, cotbed, pram fitted sheets cellular blanket, all sale items, I thought they would be basic due to the price, but honestly I was pleasantly surprised at the quality, thet have washed up lovely, in the brightest crisp white, I would highly recommend. I will definitely be ordering more , thankyou”

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“Excellent replacement mattress and sheets purchased, quick delivery.”

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“The Moses baskets are just so beautiful. Quick and easy to build the stands. Strong and safe with lots of comfort for our future newbies on the way. I’m sure they will love them as much as we do.”

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“Beautiful pieces on the website that are well made and affordable! Definitely going to be shopping here again.”

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“Beautiful Rocking Crib & friendly, helpful service”

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“I bought a Moses basket and stand bundle in the sale. However, after two weeks, nothing had arrived. I contacted customer services and was told my purchase was in their system as a 'pre-order' and that it would not be dispatched for a few more weeks. I was given the option to wait or be refunded. I decided to proceed but requested the delivery fee be refunded as the order would be considerably longer than the standard 3-5 days. The Moses basket arrived as planned a few weeks later and is great for the price. It's just a shame the delays were not communicated to me and I had to seek out answers.”

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“Lovely products, easy to assemble and arrived quickly”

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“Gorgeous Moses basket and delivery was super quick x”

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“Lovely moses basket. Delivered quickly, was kept up to date on the whereabouts of my parcel. Easy enough to put together.”

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Clair de Lune is rated 4.5 based on 997 reviews