Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.41

“Great product, delivered on time and great service”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I have placed two orders so far with Claire de Lune. Both times, all items were what was on the website, nice colours, order came on time and a very smooth delivery. Will definitely buy again.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I have placed two orders so far with Claire de Lune. Both times, all items were what was on the website, nice colours, order came on time and a very smooth delivery. Will definitely buy again.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Great product and great price with quick delivery”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely products, quick delicery”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“This is the most incompetent customer service department I’ve come across. After not hearing back for week's about an UNOPENED return request. We decided to keep the bassinet. To our surprise as we were putting the stand together the support dowels were missing. What a bunch of jokers. Keep your money go elsewhere”

Helpful Report

Thank you for taking the time to share your opinions. We would be happy to discuss this with you in more detail. Please feel free to contact us at customerservices@clair-de-lune.co.uk. Kind regards, Clair de Lune Customer Service Team.

“Lovely products, quick delicery”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautiful Moses basket and stand. The lining is so soft and warm. Amazingly good value and quick delivery. Can’t wait to see baby in it.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Really lovely quality at such a good price. The sheets fit like a glove and not loose or baggy. Would buy again.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Absolutely beautiful I bought it for my daughter, she was over the moon it's made so well I decided to get the grey one and the rocking stand and I couldn't be more pleased thank you Clair de Lune”

Clair de Lune 5 star review on 8th October 2024

Helpful Report

Thank you so much for the lovely review and picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautifully made Moses Basket; definitely something that will be cherished by our daughter for her first son. 💕🦋💕”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautiful Noah pod high quality and delivery was fast.”

Clair de Lune 5 star review on 7th October 2024

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“Nice looking and tidy mosses basket.”

Helpful Report

Thank you so much for the lovely review and gorgeous picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Moses basket came and was great quality, me and my partner where very happy with it”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Excellent company. Good products, fast delivery, great service. All in all a 5* customer experience”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I first bought clair de lune over 30 years ago for my grand daughter and have never been disapointed, in fact I still the wicker crib from then and now I am buying your products again for my great grand baby, delivery was very quick and packaged well. 📦”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Awful customer service, Purchased the noah pod with rocking stand. Chnaged our minds and wanted to return the product (completely untouched and unopened) and it has been an absolute nightmare trying to send this thing back. Be very careful before purchasing.”

Helpful Report

Thank you for taking the time to share your opinions. We would be happy to discuss this with you in more detail. Please feel free to contact us at customerservices@clair-de-lune.co.uk. Kind regards, Clair de Lune Customer service team.

“Outstanding service! Searched high and low for a particular item and there it was! Super fast delivery and the price I had previously paid elsewhere I’m a very happy new customer!”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Ordered for my daughter (as a baby shower gift) - very quick service, packaged well and in my daughters words “it’s perfect””

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I ordered my items to Denmark and it came so fast compared to usually when I order things from the UK to EU also the best part is I didn’t have to pay customs to release my items!! Very pleased, great quality items I received also :)”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Clair de Lune Reviews