Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.44

“Good products”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Have ordered several times for my little one, always fantastic quality and quick delivery.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Quick delivery Very well priced Good quality”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Fast delivery and items just as expected.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Fast delivery and items just as expected.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Love my new Moses basket! I have always dreamt of a wicker style basket for our lounge when we finally have our little miracle. I can’t wait to be able to use it once he/she arrives. The wooden style means we can move it around our home if we wish and it will still go with all of our interiors. The blankets and sheets are so soft. It’s such great quality for the price.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Prodotti bellissimi ad un ottimo prezzo!”

Clair de Lune 5 star review on 26th July 2024

Helpful Report

Thank you so much for the lovely review and picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Excellent moses basket sheets, really good value for money!”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Items are all fantastic & arrived really fast. Really happy.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Speedy delivery, lovely quality and great price point. We ordered a moses basket bedding set. We already have a moses basket from Clair de lune that we are very pleased with and just wanted an extra set. Would definitely recommend purchasing from Clair de lune.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“The folding crib is beautiful and looks just as nice as it does in photos and I don’t regret buying it. Im hoping to use it downstairs instead of a Moses and my babies outgrew them in weeks previously. However, I did have to chase Clair de Lune as I didn’t hear anything for 6 days after ordering about dispatch but emailed and got a reply from customer services straight away and it was then dispatched. I built the crib and I thought that it would fold and stay folded up but it doesn’t, you have to have it placed between two objects to keep it folded. I again emailed customer services who suggested “ Thank you for contacting us. The bolts of the sides will need to be loosened off, fold the crib and then tighten the bolts again.” But after trying this, it didn’t work as the holes do not match up on the crib for this to work, but the holes match up when it’s unfolded to keep it together. So I can’t really use the “fold up” feature. Not sure if I’m doing something wrong but after looking again at it, I can’t see what it is.”

Helpful Report

Hi Kelsie, Sorry to hear about this. If you are still having problems with the crib please do not hesitate to contact us via our customer service email that you have previously contacted us on. Customer Service Team

“I received the products from Clair de lune and was very impressed. I’m a new foster carer to babies and small children of various ages so I haven’t bought any baby products for many years as my children are adults. I love the variety, quality and cost of clair de lune products. I will definately be buying more in the future”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I ordered some marshmallow baby blankets to embroider for a friend for her kittens. Well, so soft, nicely packaged, arrived quickly. Will order again. Such a lovely product”

Clair de Lune 5 star review on 23rd July 2024

Helpful Report

Thank you so much for the lovely review and gorgeous picture! We pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

“Product is exactly as described, really beautiful moses basket cannot fault it at all. Delivery was brilliant came within three days of ordering so super fast. Fantastic value for money and a sturdy product, would definitely recommend to friends and family.”

Helpful Report

Thank you so much for the lovely review and gorgeous picture! We pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

“Just perfect,and exactly as described also an excellent price would highly recommend.”

Helpful Report

Thank you so much for the lovely review and gorgeous picture! We pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

“Excellent service everything we received was beautiful and good quality. Would highly recommend”

Helpful Report

Thank you so much for the lovely review, we pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

“Such a beautiful designed moses basket, got many compliments love it”

Clair de Lune 5 star review on 22nd July 2024

Helpful Report

Thank you so much for the lovely review and gorgeous picture! We pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

“Fantastic service, quality of goods received excellent and reasonably priced. My niece was thrilled with them .”

Helpful Report

Thank you so much for the lovely review, we pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

“Fantastic service, quality of goods received excellent and reasonably priced. My niece was thrilled with them .”

Helpful Report

Thank you so much for the lovely review, we pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

“item’s arrived on time and very good quality 👍”

Helpful Report

Thank you so much for the lovely review, we pride ourselves on our products and service so its lovely to hear about the experience you've had with us! We hope you love your products just as much as we do! Many Thanks The Customer Service Team :)

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Clair de Lune Reviews