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Clair de Lune Reviews

4.4 Rating 848 Reviews

83 %

of reviewers recommend Clair de Lune

Company Reviews

Product Reviews

4.4

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 8th November 2024

Clair de Lune 5 star review on 8th November 2024

Clair de Lune 5 star review on 27th October 2024

Clair de Lune 5 star review on 20th October 2024

Clair de Lune 5 star review on 8th October 2024

Clair de Lune 5 star review on 8th October 2024

Clair de Lune 5 star review on 7th October 2024

18

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely items,brilliant quality,great customer service with quick response when I had a query about my delivery.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I ordered a moses basket stand and some bedding and my order arrived quickly and was well packaged. The stand was easy to put together and the bedding is perfect for the moses basket. I already have a Clair de Lune moses basket but needed the stand and I can’t wait until baby arrives to start using it!”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Love the moses, perfect. The delivery was okay. The box was slightly damaged but the moses was undamaged. Will buy again!!!!”

Helpful Report

Thank you so much for the lovely review. Apologies about the box, glad the contents was ok. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Needed a replacement mattresses nd liner for our moses basket, this fit well and arrived quickly”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Quality, functional modes basket and stand for reasonable price. Easy to have as an extra bed for baby downstairs. Easy to move around the house as needed so very practical. Very happy with this product .”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Good service and quick delivery!”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely cot bedding so cheap excellent quality will definitely be purchasing again quick delivery and great customer service.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautiful products, excellent price and super fast delivery! Thank you”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautiful moses basket with bunny insert for our first baby. We also ordered the 2 pack of sheets abd waterproof cover aswell as a lovely lion blanket that is super soft and light weight. Really happy! Can't wait for baby to be sleeping inside! Super quick delivery!”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“We couldn’t be happier with our Palm Mosses Basket, it has met our expectations and more. The colouring and detail can’t be matched. We can’t wait for our little one to arrive now”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Order processed and despatched quickly. Delivery received in the time frame advised. Good quality product for reasonable price. Very happy.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Had a couple of items from here, both good quality and delivery was super quick too”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautiful items at realistic prices! I wouldn't go anywhere else, especially for bedding.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“The moses basket looked good in the picture and ordering it was easy. Delivery time slot was communicated and delivered on time. It's Fantastic. The quality is brilliant. My granddaughter is going to sleep in style. Will recommend Claire de Lune over and over.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Very pleased with the pretty hearty shaped blanket and the Moses sheets. Good quality reasonably priced and delivered promptly. Everything you can ask from a company.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Since my first purchase from Clair de Lune I have been nothing but happy with the quality of the products.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Really easy to navigate website and good communications about order”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Our order of a fleece lining for a Clair de Lune moses basket arrived promptly and just in time for our baby grandson's surprise early arrival. It is lovely quality, beautifully soft and fits the moses basket perfectly.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Perfect! We are really happy”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I purchased the dimple palm Moses basket set, hood frame, mattress, winter liner and bedding for my first expected grandchild. From ordering to delivery a swift and easy service, Thankyou Clair de Lune xx”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

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Clair de Lune is rated 4.4 based on 848 reviews