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Clair de Lune Reviews

4.4 Rating 863 Reviews

83 %

of reviewers recommend Clair de Lune

Company Reviews

Product Reviews

4.4

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 8th November 2024

Clair de Lune 5 star review on 8th November 2024

Clair de Lune 5 star review on 27th October 2024

Clair de Lune 5 star review on 20th October 2024

Clair de Lune 5 star review on 8th October 2024

Clair de Lune 5 star review on 8th October 2024

Clair de Lune 5 star review on 7th October 2024

18

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it! Look good and feels superiour quality to others on the market. Love the choice of colours available.”

Clair de Lune 5 star review on 20th September 2024

Helpful Report

Thank you so much for the lovely review and picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I have gone over and over the website looking for a suitable crib for my newest grandchild. With an active grandson I wanted something sturdier than a Moses basket which looked beautiful and was space saving when not in use. Then came across the organic fold up crib for pre order. Perfect for what we needed well done clair de lune”

Clair de Lune 5 star review on 18th September 2024

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Really helpful customer service team when I had to ammend my order. Moses basket itself is great.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Amazing Moses basket”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely moses basket easy to but up. Just waiting for the arrival of my granddaughter”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely moses basket easy to but up. Just waiting for the arrival of my granddaughter”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Got the white noah pod. Had to wait while they restocked but they notified me straight away when it came back. I ordered, got a new customer discount and it came in days. So efficient, a great product, beautiful item. Can't fault them.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Absolutely brilliant, lovely little wraparound for my granddaughter and when I had put in the wrong shipping address they were very good and very fast to change it for me making sure it come to the right one. Very impressed I will be using them again. Penny”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Very cute, nice shade of grey for a neutral choice.”

Clair de Lune 5 star review on 14th September 2024

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Order arrived quickly and we were pleased with the quality of the items for the price.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“First time using Clair de Lune. Purchased replacement covers and sheets for a Moses basket I was gifted. Everything is absolutely beautiful and such a reasonable price. Delivery was fast and communication was great. I will definitely be shopping here again.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I placed an order with Clair de Lune, it did arrive with items missing however I spoke to customer services and it was resolved straight away. The customer service was 5* and the quality of the products is absolutely outstanding.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Absolutely in love with my purchase from Clair de Lune. I have ordered from this company so many times, first with my daughter in 2022 and now with my second 2024 and the quality and service remain of top tier. Thank you for providing such beautiful and wonderful items for our babies 💕”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Absolutely in love with my purchase from Clair de Lune. I have ordered from this company so many times, first with my daughter in 2022 and now with my second 2024 and the quality and service remain of top tier. Thank you for providing such beautiful and wonderful items for our babies 💕”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Excellent products. Quality is amazing. Can not recommend their items enough”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely items,brilliant quality,great customer service with quick response when I had a query about my delivery.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I ordered a moses basket stand and some bedding and my order arrived quickly and was well packaged. The stand was easy to put together and the bedding is perfect for the moses basket. I already have a Clair de Lune moses basket but needed the stand and I can’t wait until baby arrives to start using it!”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Love the moses, perfect. The delivery was okay. The box was slightly damaged but the moses was undamaged. Will buy again!!!!”

Helpful Report

Thank you so much for the lovely review. Apologies about the box, glad the contents was ok. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Needed a replacement mattresses nd liner for our moses basket, this fit well and arrived quickly”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Quality, functional modes basket and stand for reasonable price. Easy to have as an extra bed for baby downstairs. Easy to move around the house as needed so very practical. Very happy with this product .”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

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Clair de Lune is rated 4.4 based on 863 reviews