Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.41

4.4 Rating 851 Reviews

84 %

of reviewers recommend Clair de Lune

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 8th November 2024

Anonymous // 01/01/2019

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“Excellent condition also delivered on time”

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“Very satisfied with the ordering process, delivery and quality of goods when received.”

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“The moses basket was lovely didn't have a problem. But the delivery was another thing it was appalling I would re think on which delivery services you use”

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“Excellent service, quick delivery and the items beautiful!”

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“Fantastic product, swift delivery and awesome prices”

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“Excellent crib, ordering easy, arrived promptly, would certainly recommend”

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“Ordered a stand for a Moses basket and it didn’t arrive, was advised another would be sent out, that didn’t arrive so emailed a couple of times and received no response so had to phone. Was then advised they had none left and issued a refund! Service very poor”

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“Easy to order and quick delivery”

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“Great customer service from start to finish. Quick delivery & all products exceeded expectations. Can’t wait to start using them when baby makes an appearance.”

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“Good delivery time but could not get a hold of anyone to discuss.”

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“Prompt delivery Lovely packaging”

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“Perfect mitts! Given as a Xmas gift and much nicer than others I’ve seen”

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“First order ,pleased with Moses basket,perfect transaction”

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“Blankets arrived in time safely wrapped my first time ordering but Will def order again”

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“Easy to order, great communication & orders updates plus fast delivery.”

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“Really lovely footmuff! Fits our silver cross pram very well. Really warm and cosy for our baby.”

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“Great customer service when things went wrong with delivery service ( no fault of Clair de Lune). Lovely staff dealing with problem. Fabulous products. Nicely packaged.”

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“Customer service department were very helpful with my order. Would definitely use Clair de Lune again.”