Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.44

4.4 Rating 935 Reviews

85 %

of reviewers recommend Clair de Lune

4.4

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Email:

customerservices@clair-de-lune.co.uk

Write Your review

Tell us how Clair de Lune made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clair de Lune 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very excited to place my order with Clair de Lune. There were no problems regarding purchasing and delivery however the quality of the products is very poor. I bought crib and pram sheets and not only are they very thin, they aren’t very soft. I did not bother to return as my Mum had already experienced unpleasant Customer Service regarding a Moses Basket she purchased on my behalf. Very disappointing!”

Helpful Report

“I love this make of baby basket 😉”

Helpful Report

“Loved my item just as it’s seen on ur sight great communication would highly recommend”

Helpful Report

“Easy to order great service and prompt delivery”

Helpful Report

“Excellent condition also delivered on time”

Helpful Report

“Very satisfied with the ordering process, delivery and quality of goods when received.”

Helpful Report

“The moses basket was lovely didn't have a problem. But the delivery was another thing it was appalling I would re think on which delivery services you use”

Helpful Report

“Excellent service, quick delivery and the items beautiful!”

Helpful Report

“Fantastic product, swift delivery and awesome prices”

Helpful Report

“Excellent crib, ordering easy, arrived promptly, would certainly recommend”

Helpful Report

“Ordered a stand for a Moses basket and it didn’t arrive, was advised another would be sent out, that didn’t arrive so emailed a couple of times and received no response so had to phone. Was then advised they had none left and issued a refund! Service very poor”

Helpful Report

“Easy to order and quick delivery”

Helpful Report

“Great customer service from start to finish. Quick delivery & all products exceeded expectations. Can’t wait to start using them when baby makes an appearance.”

Helpful Report

“Good delivery time but could not get a hold of anyone to discuss.”

Helpful Report

“Prompt delivery Lovely packaging”

Helpful Report

“Perfect mitts! Given as a Xmas gift and much nicer than others I’ve seen”

Helpful Report

“First order ,pleased with Moses basket,perfect transaction”

Helpful Report

“Blankets arrived in time safely wrapped my first time ordering but Will def order again”

Helpful Report

“Easy to order, great communication & orders updates plus fast delivery.”

Helpful Report

“Really lovely footmuff! Fits our silver cross pram very well. Really warm and cosy for our baby.”

Helpful Report

Clair de Lune is rated 4.4 based on 935 reviews