Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.41

4.4 Rating 848 Reviews

83 %

of reviewers recommend Clair de Lune

4.4

Based on 848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for almost 75 years. What we don't know about Moses baskets, cot & crib bedding, well, it's just not worth knowing!

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 8th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products at a decent price”

Helpful Report

“Very good quality and excellent price. I bought mattress protectors and fitted sheets for both my moses basket and bedside crib. My only disappointment was the fleece moses basket replacement liner doesn't look like the photos with the ties around the handle holes. Mine is just plain and doesn't look as nice so not sure what went wrong there. It's just a small gripe. Delivery was fast though and the sheets have washed nicely.”

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“I bought the Noah Pod with only seeing it online and it’s gorgeous. Lovely quality mattress and overall looks like a great quality product. We’re still to use it for our new arrival, but very much looking forward to it.”

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“The product I bought is lovely and good quality. Delivery was quick.”

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“Ordered the 80th anniversary moses basket for my little one due in January. It is absolutely beautiful and the quality is to a very high standard. I am sure my baby boy is going to be very happy in there!”

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“Not used with a baby yet, as baby is not here. Pros: very beautiful and natural materials, appeara good size, I like the option to have different stands that can rock either side to side or front to back, seems stable and strong. Cons: slightly difficult to assemble leading to a high chance of wood cracking, I would like maybe a little more stability when locked to not rock, the mattress that came with it was of very poor qulity (needed to buy a different one), did not come with sheets for the mattress, but came with a useless ?douvet to match the skirting (but maybe that is my fault for expecting a set with the lining bits).”

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“Perfect, delibery to Italy very fast”

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“I ordered the Essential Moses Basket Bundle for my newborn son. It’s easy to put together, looks lovely and most importantly my son is happy to sleep in it! We use it during the day and at night as he seems happier in it than the next to me crib. Ordering from Clair de Lune was straightforward and delivery was very quick. I would definitely recommend.”

Helpful Report

“I ordered the 80th edition Moses basket with the drape. The Moses basket arrived with no drape, I contacted the customer service team and they sent out a new drape but without any screws and therefore still could not put this up. I don’t believe the value of this is great when the full product isn’t received.”

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“Lovely product, easy to assemble and arrived quickly!”

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“Really impressed by the quality of their Moses basket. Also, delivery was really quick received in a couple of days.”

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“Absolutely beautiful can’t wait to give my daughter it as a present at her baby shower”

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“Just wonderful & so reasonable we can't wait to use our new moses basket looks so comfortable & cosy.”

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“Beautiful moses basket”

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“Absolutely beautiful folding cot, very pretty, very sturdy, overall lovely.”

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“Everything was in perfect shape just the wrong stand colour but they sent me a new one out straight aways thank you :)”

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Thank you so much for the review. We pride ourselves on our products and service so we are happy to hear your problem was resolved quickly. Many Thanks The Customer Service Team :)

“Great products and quick delivery.”

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Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“The grey Wicker Moses masket I bought for my new grandson was seriously cute. The material was soft to the touch and of a very high quality. The padding ensures that the baby will not catch himselt on the wicker. The hood was a little tricky to attach and took a couple of attempts but looks lovely now it is on. It is quite long so the new baby can stay in it a bit longer. Very plesased with my purchase, it was good value for money.”

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“Bought the footmuffs for my grandsons, they are absolutely beautiful lovely material well maid and keeps them nice and warm would recommend clair de lune everything I've bought is just perfect in everyway delivery is very quick as well and items are well packaged”

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Thank you so much for the lovely review and gorgeous picture. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Easy to purchase and good quality product arrived on time!”

Helpful Report

Clair de Lune is rated 4.4 based on 848 reviews