City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't think of anything to moan about!”

Helpful Report

Posted 5 years ago

“Very Good and Helpfull”

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Posted 5 years ago

“My contact with City Insurance via Roy Slydel was absolutely positive and professional. Not only did City manage to reduce the premium from 2018, the cover was better. The only negative point I would raise is that the paperwork does not reflect my title as Dr Alexander John Waddell - through no fault of Mr Slydel. Can this be corrected please. I have three A J Waddells' in my home and mail often gets confused. If it can be changed please let me know. Regards. Dr Alexander John Waddell”

Helpful Report

Posted 5 years ago

Dear Dr Waddell, Thank you for taking the time to leave your Commercial Policy review. Your comments have been passed on to Roy and our records have been updated accordingly. Best regards, City Insurance

Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“city insurance was easy to deal with painless and fair on price I would well recomended”

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Posted 5 years ago

“Great service, very helpful”

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Posted 5 years ago

“Very competent advisor I spoke to and the insurance is everything I need for my vehicle.Fast and easy to complete forms etc..”

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Posted 5 years ago

“Always the best value for my purposes, always very helpful, have always supported any changes and done so efficiently, to great value, and in a friendly and helpful manner.”

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Posted 5 years ago

Dear Mr Foreman, Thank you for taking the time to leave your review. We appreciate your comments! Best regards, City Insurance

Posted 5 years ago

“I have used the services of City Insurance Group over a period of some twenty years for advice and insurance cover for both car and house and contents insurance. They were recommended to me by a person in the motor industry. I have found their service to be quick, sound, and helpful, when handling queries, particularly, when I needed advice over the handling of an insurance claim covering an internal household leak. I have no hesitation in recommending their services”

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Posted 5 years ago

“Great product at a very reasonable price. Thank you for all of your support and assistance.”

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Posted 5 years ago

“Easy on line - best value for me”

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Posted 5 years ago

“Clear conversations and prompt response”

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Posted 5 years ago

“perfect”

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Posted 5 years ago

“Happy with their service, and i was able to get a further discount on my renewal, so decided to stay with them.”

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Posted 5 years ago

“Very happy with the service”

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Posted 5 years ago

“Everything went really smoothly with my policy,I can’t be bothered when you get hassle when you renew a policy !”

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Posted 5 years ago

Dear Mr Kennedy, Thank you for your 5-star review. We are here to make the process hassle-free! Best regards, City Insurance

Posted 5 years ago

“Top service”

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Posted 5 years ago

“Unhelpful. Default charge incurred. No good will gesture. Money was in the account”

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Posted 5 years ago

Dear Mr Hughes, We are sorry to hear you are not satisfied. However as explained to you on the call, unfortunately this relates to the Direct Debit and we have no control over this particular charge. Best regards, City Insurance

Posted 5 years ago

“I find city insurance very reliable I deal with Paul who works for them and is always very helpful , I have been with C.I now prob 5 years and Paul always reminds me when my insurance is up and contacts me with best deals, when I had my car crash last year they helped me with the best service took my car away and had a curtesy car on my door I would recommend 100%”

Helpful Report

Posted 5 years ago

Dear Miss Ellison, Thank you for taking the time to leave your review. We are very pleased to have to have you as a loyal customer and will pass on your kind comments to Paul! Best regards, City Insurance

Posted 5 years ago

“Great service and competitive prices”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews