City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad customer service they advertise a price online and when you call them have a higher price. They are bunch of cowboys they don't offer the price they quote online. Very bad service wouldn't recommend anybody. Bunch of jokers”

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Posted 9 years ago

“Awesome company reliable never had problem even when I've had to make a change to claim”

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(Van Insurance) - Posted 9 years ago

“Very professional service. Answered the phone quickly. Dealt with Warren Lewis, I had a problem with my previous insurers. Warrren sorted the problem, came back to me when he said he would after fulfilling what he said he would do. 20% cheaper than my renewal. It couldn't have been easier or clearer. Martin - Nottingham”

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Posted 9 years ago

“Good Morning Could you please tell me when my Car Insurance is up for renewal? Kind Regards Stewart Craig.”

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(Car Insurance) - Posted 9 years ago

“Very good and helpful would recommendto oothers”

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(Car Insurance) - Posted 9 years ago

“fees makers”

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Posted 9 years ago

“Terrible company,never pay refunds,lie to people for company needs”

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Posted 9 years ago

“Good no problems”

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(Car Insurance) - Posted 9 years ago

“Good to deal with”

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(Van Insurance) - Posted 9 years ago

“I think it was the best possible way to get insurance quotes. And easy.just took me a few minutes to get sorted.i sent copy of my license by email and that was all. Great deal also. I would recommend this to friends and family”

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(Car Insurance) - Posted 9 years ago

“So helpful they helped us when we hadA bad month by changing payment dates staff friendly and helpful no jugdy like alot of big company .and we also got two FREE MONTHS INSURANCE.GREAT AROUND THE SUMMER HOILDAYS GAVE US TWO GREAT DAYS OUT”

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(Car Insurance) - Posted 9 years ago

“Top mark service. Im definatly us again and again i have already told others.”

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(Van Insurance) - Posted 9 years ago

“This was a no problem buy and would advise people about this service”

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(Van Insurance) - Posted 9 years ago

“Service was good but hidden in the terms and conditions I didn't realise there was a £50 non refundable fee regardless of whether you cancel within the 14 day cooling off period. Make sure you definitely want the policy before you buy and take this into consideration if you might be making changes to the policy soon that may increase the cost as you'd lose £50 straight away for cancelling along with any other cancellation fees”

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(Car Insurance) - Posted 9 years ago

“This is a broker and they use creation finance to finance their offers. Policy is made more expensive. I missed my 10th month payment, 3 days later I got a letter stating my insurance had been cancelled and I lost out on a years no claims.”

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(Car Insurance) - Posted 9 years ago

“Never again with them!”

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(Car Insurance) - Posted 9 years ago

“Great service”

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(Car Insurance) - Posted 9 years ago

“Excellent service, had to change some details and it was done quickly and to my surprise without additional charges. I will be staying with them next year because they deserve my loyalty. Thank you very much City insurance, great job!”

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Posted 9 years ago

“I never get my documents from this insurer even if I asked for.Very poor customer experience.”

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(Car Insurance) - Posted 9 years ago

“Very helpful when buying insurance online for the 1st time”

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(Car Insurance) - Posted 9 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews