City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impeccable customer service, very competitive in pricing and extremely helpful when some one tried to steal our car. Recommend them to all my friends. Overall great service.”

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Posted 5 years ago

“i found Jeff very helpful and polite made things easy to understand”

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Posted 5 years ago

“This is the first time that I have use City Insurance, Paul was excellent he explained everything in simple terms and it was a pleasure dealing with him. My documents were e-mailed immediately, brilliant service. The quote was amazing and much cheaper than my renewal offer”

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Posted 5 years ago

Hi Michelle, Thank you for taking the time to leave your 5-star review! It is excellent to receive your positive feedback. If you ever need any assistance with your policy, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“The gentleman who organised my last policy was very helpful providing advise & support”

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Posted 5 years ago

“Very helpful staff. Found me a brilliant deal on my van insurance. Would highly recommend to any one.”

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Posted 5 years ago

“Very easy to deal with , friendly staff ,”

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Posted 5 years ago

“I am more than delighted to recommend people to City Insurance on both home and motor insurance. It might be a marketing tool to emphasis how you can do better for those drivers that were on company policies that find themselves without a NCB”

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Posted 5 years ago

“I have used this group to buy my car insurance for many years. I have always found them to be extremely helpful and accommodating. At renewal time I always check prices from other companies and, when I find one, City Insurance makes every effort to match or beat that price.”

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Posted 5 years ago

Dear Mrs Cafrine, Thank you for taking the time to leave your 5-star review. It is excellent to hear from another loyal customer. Our aim is always to beat any quote and we are delighted to have succeeded for you. Best regards, City Insurance

Posted 5 years ago

“I have used themfor 2 years with regards to my car they have been very reasonable regarding price and service from my experience I would recommend them.”

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Posted 5 years ago

Dear Mr Fickweiler, Thank you for taking the time to leave your positive review. We like to reward loyal customers with a competitive price each year and hope to find you another deal in the future. Best regards, City Insurance

Posted 5 years ago

“They contacted me and advised me by phone. They prepared mi insurance by time. Thanks a lot. Regards, Petia Tcholeva”

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Posted 5 years ago

“Great rates! Great cover! renewal with this insurance company annually is a must!”

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Posted 5 years ago

“Always very helpful and polite staff when I phone up. They know what they are talking about and give very good advice.”

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Posted 5 years ago

“Good services”

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Posted 5 years ago

“Responsive and easy to deal with. All online so no messing around with posting documents. Best price by a way too!”

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Posted 5 years ago

Dear Mr Campion, Thank you for taking the time to leave your positive review. Our aim is always to find the best price, so we are pleased to have found this for you! Best regards, City Insurance

Posted 5 years ago

“To date the company has been great. I suppose the test would be if I had to make a claim which I hope I never have to.”

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Posted 5 years ago

“I have confidence that when my car insurance is renewed City Insurance will have checked out alternatives for better value, rather than automatically renewing with the previous year's insurer. Your phone answering service and renewal procedures are a lot less stressful than many internet purchasing procedures”

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Posted 5 years ago

“Very good and friendly staff, and happy to explain anything you may not understand, so for me very happy and would recommend”

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Posted 5 years ago

Dear Mr Palmer, Thank you for taking the time to leave your positive review. If you ever have any queries or need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Never hear of City insurance so took a chance,Price was really good i had to call them back within the hour with a question which was deal with quickly and most professionaly and application was painless.”

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Posted 5 years ago

Dear Mrs Graham, Thank you for taking the time to leave your review! We are pleased you found it a smooth process setting up your policy, please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 5 years ago

“I’ve been with City insurance Group for nearly three 3 years. When I had an accident nearly a year ago, my case was dealt with promptly and with courtesy.”

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Posted 5 years ago

Dear Mrs Harper, Thank you very much for taking the time to leave your review. Hopefully you won't have any more accidents, but we will be here to help if you need it again! Best regards, City Insurance

Posted 5 years ago

“Very professional and customer focused service”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews