City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My insurance process was made easy by the helpful assistant”

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Posted 6 years ago

“Very impressed, excellent price for insurance and good customer service”

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Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Not being insured until you've phoned them is annoying, I'm sure there are valid reasons for it but if you're in a hurry and the office is closed it's no help even if they are the cheapest. However they are polite and efficient.”

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Posted 6 years ago

“Quick to respond and helpful with all aspects of my queries.”

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Posted 6 years ago

“Very good company have helped me out”

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Posted 6 years ago

“I have always found City Insurance very helpful even when changing details at the last minute.”

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Posted 6 years ago

“Very good value and service was always clear and efficient”

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Posted 6 years ago

“Very helpfull”

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Posted 6 years ago

“Never had any issues been insured by City insurance group for two years now just could be more competitive on price 😁”

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Posted 6 years ago

“Easy to sort , great communication”

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Posted 6 years ago

“Very pleased with the service”

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Posted 6 years ago

“A good sevice”

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Posted 6 years ago

“Price not to be beaten by anyone”

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Posted 6 years ago

“Always helpful with enquiries & reasonable rates”

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Posted 6 years ago

“We made a claim in March last year after a accident which the other driver admitted liability for immediately. His insurance paid out within weeks, however City Insurance took months to release the funds and only did so after being threatened with the ombudsmen. I would not recommend you.”

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Posted 6 years ago

Dear Mr Ferry, We are very sorry to hear that you are not satisfied. We cannot find any record of you contacting us, but we would like the opportunity to investigate this thoroughly for you. Please could you respond to the message we have sent you in order for us to review your case. Best regards, City Insurance

Posted 6 years ago

“Grateful we can pay the insurance by direct debit”

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Posted 6 years ago

“City insurance team have always matched prices and given us a really good deal, the staff are polite and helpful, Ive just realised that we have been using them for over 30 years so they must be doing something right. Wendy Carr”

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Posted 6 years ago

Dear Mr Carr, As one of our longest serving customers we really appreciate your comments! Best regards, City Insurance

Posted 6 years ago

“You continue to offer a good service”

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Posted 6 years ago

Dear Dr Swain, We are pleased to hear you are happy with our service. Best regards, City Insurance

Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews