City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and easy to understand explanations making it simple to switch insurance companies.”

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Posted 6 years ago

“Been using City for years, tried online web based insurers soon came back to good service and fair pricing, thank you.”

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Posted 6 years ago

“All ways had good service from city insurance, just a pity you moved out of Salisbury as i do like the face to face personal service”

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Posted 6 years ago

“Have always been helpful”

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Posted 6 years ago

“Would not recommend”

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Posted 6 years ago

“Very good peaple”

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Posted 6 years ago

“Always helpful and commercial”

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Posted 6 years ago

“Very good service and price!”

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Posted 6 years ago

“I currently have three policy’s with City Insurance & prices are very competitive but best thing is the staff are always friendly and happy to help you with any queries or Problems.. A highly recommended Company Stephen Leng”

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Posted 6 years ago

Dear Mr Leng, Thank you for your positive review! It is great to hear positive comments from such a loyal customer. We pride ourselves on having friendly, knowledgeable staff, always ready to help you. Best regards, City Insurance

Posted 6 years ago

“Consistently great customer service and friendly staff”

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Posted 6 years ago

“always helpful and polite :)”

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Posted 6 years ago

“Fast and efficient, especially for myself as I do not have time to trawl comparison sites”

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Posted 6 years ago

“Very good company never had any issues”

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Posted 6 years ago

“Great the 1st year but not competitive the second unfortunately by over £100's !! I would have remained a customer if second year was competitive.”

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Posted 6 years ago

“Veri nice thenchs”

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Posted 6 years ago

“When I was setting up my insurance I found it easy to contact city via email with immediate responses... and just found the reply quite personal as if thy genuinely were happy to help. Keep up the good work 🙂 Kind regards Karen Pilkington”

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Posted 6 years ago

Dear Miss Pilkington, Thank you for taking the time to write your review! We certainly were happy to have helped and appreciate your comments. Best regards, City Insurance

Posted 6 years ago

“Terrible service”

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Posted 6 years ago

Dear Mr Allen, We are sorry about your negative experience. We would like the opportunity to resolve this for you. Please respond to the message we have sent you, so that we can investigate. Best regards, City Insurance

Posted 6 years ago

“Reasonable rates and easy to deal with.”

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Posted 6 years ago

“All very professional”

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Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews