City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

Write Your review

Tell us how City Insurance Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly service.”

Helpful Report

Posted 1 year ago

Dear Mr, Wright. Thank you for your 5 star review of City Insurance. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“My very short but efficient call was delightful no stress no drama just straight forward professionalism and politeness Thanks City Insurance”

Helpful Report

Posted 1 year ago

Dear Mr, Fisk. Thank you for reviewing City Insurance and I am pleased to hear that you received excellent and straight forward service from us. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“really a very good service I recommend”

Helpful Report

Posted 1 year ago

Dear Mr, Riccio. Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very competitive quote and easy to sign up. You only find out how good an insurance company is when you have a claim!”

Helpful Report

Posted 1 year ago

Dear Mr, Wright. Thank you for your 5 star review of City Insurance, we hope you wont need it but I have absolutely no doubt that you will find our claims service just as easy and efficient as our sales service. Best Wishes. Mike Cose - Office Manager.

Posted 1 year ago

“Received Quote, Accepted Quote, Arranged Insurance Cover, Paid -Simple Very easy to register and find correct insurance. Thankyou”

Helpful Report

Posted 1 year ago

Dear Mr, Banks. Thank you for your positive 5 star review about our service, it is very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“We are long-standing clients of City Insurance and greatly appreciate the service and advice given. All the staff are very knowledgeable and efficient, but we are particularly grateful to your long-standing Manager Mark. Thank you!”

Helpful Report

Posted 1 year ago

Dear Mrs, Fry. Thank you for your 5 star review and such kind words about our staff and in particular our group manager Mark. We appreciate your loyalty and look forward to speaking to you again in due course. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“The price was very good and it is good to have a phone number to discuss any concerns I might have with the policy.”

Helpful Report

Posted 1 year ago

Dear Mr, Garton. Thank you for your 5 star review of City Insurance, as always we are just a phone call away on 01962 844848. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Explained patiently various terms clearly for my car insurance. Best of all no endless option queues!”

Helpful Report

Posted 1 year ago

Dear Mrs, Catterall. Thank you for your 5 star review and your kind words. As a high street broker, we provide a an efficient service and always ensure our calls are answered quickly, so I am pleased to hear this was the case for you. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

Dear Mr, Finlay. Thank you for your 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Go the extra mile to get you a decent deal. Made me realise it's not just about the web comparison sites, which in some cases can result in a higher quote. Highly recommended”

Helpful Report

Posted 1 year ago

Dear Mr, Knowles. Thank you for your 5 star review and your kind words. Its really pleasing to hear you appreciate the effort that goes in to arranging policies and that we as a broker can add a bit more value when assisting our clients. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Competitive prices combined with clear professional information makes insuring through City easy.”

Helpful Report

Posted 1 year ago

Dear Mr, Sparrow. Thank you for your review of City Insurance, I am pleased to hear that we were competitive and the overall buying process was easy for you. Best Wishes, Mike Cose - Office Manager.

Posted 1 year ago

“Thank you for your continuing service to the car and to me the driver.”

Helpful Report

Posted 1 year ago

Dear Miss, Howard. Thank you for your 5 star review and for your many years of loyalty to us. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very efficient”

Helpful Report

Posted 1 year ago

Dear Mr, Whitehead. Thank you for your 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very good company very competitive rates and pleasant experience”

Helpful Report

Posted 1 year ago

Dear Mr, Hughes. Thank you for your review of City Insurance - I am pleased to hear we met your expectations on your recent experience with us. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Good and very good thank for city insurance”

Helpful Report

Posted 1 year ago

Dear Mr, Barak. Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very professional easy web to use”

Helpful Report

Posted 1 year ago

Dear Mr, Blair. Thank you for your review and I am pleased to hear you found our online experience to be pleasant and easy for our consumers. Kind Regards, Mike Cose - Office Manger.

Posted 1 year ago

“Very good company.”

Helpful Report

Posted 1 year ago

Dear Mrs, Lobanova, Thank you for your 5 star review of City Insurance. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Seemed to be pretty much on the ball. Took a little time through an arrow on my part not submitting NCD from previous insurer, but I was politely notified by email. That said, I felt that during a phone call to CIG about the above, the call handler spoke in quite a sarcastic tone IMHO and I didn't appreciate that.”

Helpful Report

Posted 1 year ago

Thank you for your review and overall I am pleased to hear that we resolved the matter with you in a timely fashion. Regarding your telephone call with our service team, I would be interested to speak with you to investigate this matter as I would not expect you to feel like this. I hope that this may be a mistake as our service team are always happy to help. Best Wishes, Mike Cose - Office Manager.

Posted 1 year ago

“Have been with you for some years , and have always found the price to be reasonable compared to others . You have a quick and easy system to use and have always found you to be very professional and knowledgeable.”

Helpful Report

Posted 1 year ago

Dear Mr, Bramall. Thank you for your 5 star review and your loyalty to us over so many years. I am pleased to hear specifically that we have provided you a competitive price at the same time as making it as easy as possible to insure with us. As always, if you require any assistance, please contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Dear Miss, Wright. Thank you for your kind words and giving City Insurance a 5 star review! Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

City Insurance Group is rated 4.6 based on 1,084 reviews