City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward... uk based insurance company”

Helpful Report

Posted 5 years ago

“I have had my first accident since I have been driving from 1970 and had to contact city insurance group, dealt with very professionally nothing was to much bother Mr Liam Booth contacted me and explained everything including taking photographs of the damage. This was first class he made it so easy for me as I didn’t know where to start thank you”

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Posted 5 years ago

Dear Mr Williams, Thank you for taking the time to leave your 5-star review. One accident in 50 years is an excellent record! We are glad we were able to help. Best regards, City Insurance

Posted 5 years ago

“It was easy to arrange & I kept my no claims bonus.”

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Posted 5 years ago

“My name is Ian Armstrong I’ve been with City insurance group For many years I find them very helpful friendly down-to-earth and very polite Any enquiries are dealt with with full satisfaction very efficient company”

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Posted 5 years ago

“Excellent customer focus n excellent service.”

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Posted 5 years ago

“It was very simple and easy to get my car insured with City Insurance Group!”

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Posted 5 years ago

“Very easy to deal with, polite and professional, provide extra support in obtaining proof of no claims discount from previous provider. Most importantly very competitive in price. Very happy !”

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Posted 5 years ago

Dear Mr Ounsworth, Thank you for taking the time to leave your 5-star review! We are very pleased to have found you a great deal. If you ever need any further support, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Great service and good price insurance.”

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Posted 5 years ago

“Your staff were very polite and helpful”

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Posted 5 years ago

“We have found city insurance to be a highly professional and helpful insurance company - delivering good service and competitive prices! I trust them for insuring all our cars!”

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Posted 5 years ago

Dear Mr Crowley, Thank you very much for taking the time to leave your 5 star review. We look forward to finding you more great deals on all of your cars! Best regards, City Insurance

Posted 5 years ago

“I have been dealing with City Insurance Group for over 20 years and don't intend to change. They are quick, efficient, and helpful.”

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Posted 5 years ago

Thank you for taking the time to leave your review. We are celebrating our 30th birthday this year and it's brilliant to hear from such a loyal customer! Best regards, City Insurance

Posted 5 years ago

“Value-for-money on-line quote, with everything subsequently processed smoothly and efficiently. I had reason to phone with a query, and they handled my enquiry with professionalism and courtesy.”

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Posted 5 years ago

Dear Mr Cunliffe, Thank you for taking the time to leave your 5 star review. We are very pleased you have had a smooth journey. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Can’t fault them, they always get me a great deal.”

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Posted 5 years ago

“The Company seems to be a good insurance provider.”

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Posted 5 years ago

“Was disappointed with city insurance needed to transfer insurance onto another van was told it'll cost £85 as a transfer fee even though the new van was less cc..”

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Posted 5 years ago

“Excellent service with competitive rates for van insurance”

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Posted 5 years ago

“Good service no fuss. Being pestered for a review is a pain though....”

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Posted 5 years ago

Dear Mr Lee, Thank you for taking the time to leave your review. Our records show that you were sent one email asking for feedback. If this was not the case we apologise. It is very important for us to receive customer feedback, this helps us to make improvements and maintain our high levels of service. Best regards, City Insurance

Posted 5 years ago

“We have insured our vehicles with this company for probably 20 years and have just received a revised quote based on the book value of the car which was competitive.”

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Posted 5 years ago

“No problems with these guys since joining them, all paperwork and communication in order but I’ve no experience of how good or bad they are in the event of a claim - hence the good rating”

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Posted 5 years ago

“Really good company to deal with Polite and helpful easy to deal with”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews