City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having arranged my insurance with City I found it to be simple and straightforward. Very pleased.”

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Posted 4 years ago

“Good service and brilliant prices no quibble”

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Posted 4 years ago

“Is a company to do business with”

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Posted 4 years ago

“We've all had some terrible dealings with insurance companies, I'm sure. I certainly have, and usually due to a large lack in communication. City Insurance have probably given me the best service i've ever had from an insurance company, polite, patient, and extremely helpful. Credit where cried is due. Thanks guys.”

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Posted 4 years ago

Dear Mr Hart, Thank you for taking the time to leave your 5-star review. It is certainly true that a lot of insurance companies give the industry a bad name. We are delighted to have 'bucked the trend' and provided you with a service you are happy with..! If you ever need any further assistance with your policy, please don't hesitate to contact us. Best regards, City Insurance

Posted 4 years ago

“First time I have used City Insurance but I have nothing but praise for the experience. I have amended my policy twice surrounding a private number plate and there has been Zero additional charges and the administration was superb. As long as the renewal pirce is within reason then I wont hesitate to use City Insurance again.”

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Posted 4 years ago

Dear Mr Middleton, Thank you for taking the time to leave your 5-star review! We appreciate your comments and will do our very best to find you a competitive price when your policy comes up for renewal. Please don't hesitate to contact us if you ever need any further assistance. Best regards, City Insurance

Posted 4 years ago

“I have used city Insurance services both business and personal for over a period of twelve years. Always had great service, competitive costings and the peace of mind you can always speak to the relevant personal if required. Many thanks again”

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Posted 4 years ago

Dear Mr Riley, Thank you for taking to time to leave your 5-star review! It is excellent to hear from such a loyal customer. Please don't hesitate to contact us if you ever need any assistance with your policies. Best regards, City Insurance

Posted 4 years ago

“Perfect insurance for me good cover easy to arrange no problem will recommend them for sure I haven’t claimed any thing but hope that doesn’t happen all the best ChrisMonk”

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Posted 4 years ago

Dear Mr Monk, Thank you for taking the time to leave your 5-star review! If you ever need any assistance with your policy, please don't hesitate to contact us. Best regards, City Insurance

Posted 4 years ago

“Good service”

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Posted 4 years ago

“very helpful, speedy response. Value for money.”

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Posted 4 years ago

“Great price great service.”

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Posted 4 years ago

“Recently taken out a policy with City Insurance Group. Then after only a couple of weeks asked to make a change of vehicle on cover. Both the original quote and change of vehicle were handled very professionally. I believe the key to the good service was to provide full and honest answers at proposal and change of vehicle stage. In short an excellent service.”

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Posted 4 years ago

Dear Mr Prescott, Thank you for taking the time to leave your 5-star review! We are delighted you have experienced a smooth process with your new policy. If you ever require any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 4 years ago

“most helpful when others were at best obstructive”

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Posted 4 years ago

“Would like to take this opportunity to say that this company is very helpful and understanding, I would like recommend this company to anyone else who is looking for insurance.”

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Posted 4 years ago

Dear Mr Painter, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance

Posted 4 years ago

“As a driver of almost thirty three years you couldn't buy cheaper some of the prices I've been quoted have been ridiculous”

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Posted 4 years ago

“Had a chat with paul mothersol on the phone was good sorted car insurance out for very pleased”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Easy, friendly and efficient , the acid test will be if unfortunately I have to make a claim, happy so far.”

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Posted 4 years ago

“I found you to be very friendly very helpful and very good on price thank you”

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Posted 4 years ago

“very competitive, speedy response, paperwork gives confidence. Will add other cars to policy when possible”

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Posted 4 years ago

Dear Mr Yates, Thank you for taking the time to leave your 5-star review. Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“always quick and efficient - personal service excellent - and they make sure they have looked around for the best offers available”

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Posted 4 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews