City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service group are brilliant , professional and friendly .”

Helpful Report

Posted 5 years ago

Dear Mr Tang, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever require any support with your policy. Best regards, City Insurance

Posted 5 years ago

“Efficient, reliable and sensible. Always helpful and provide an excellent and timely service. Far to deal with City Insurance than faceless call centres. Have moved from Winchester but will continue to use them for all our insurance needs.”

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Posted 5 years ago

“Very good service with accommodating staff.”

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Posted 5 years ago

“I’ve been using city insurance for home & motor insurance for the past 10 years now Excellent company to deal with”

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Posted 5 years ago

“Insurance at a competitive price, what more need I say? Thank you.”

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Posted 5 years ago

“They were very knowledgeable and helpful and their website was very user-friendly. I spoke with a customer rep who was extremely friendly and efficient and managed to give me a very reasonable quote.”

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Posted 5 years ago

“Very helpful and quick to sort out a new premium with a discount on previous year 👍”

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Posted 5 years ago

Dear Mr Waite, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 5 years ago

“Yep very please online insurance and found it easy going got a quote I was happy with staff easy going and easy to talk stuck to what they said and no hidden charges first time I've used city but found them to be a breathe of fresh air”

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Posted 5 years ago

Dear Mr Sheldon, Thank you for taking the time to leave your 5-star review! We are pleased you have had a pleasant experience using our service. If you ever need any assistance with your policy please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Very friendly and competitive price I was able to get all the cover I required at a great price. Highly recommend.”

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Posted 5 years ago

Dear Mr Poullos, Thank you for taking the time to leave your 5 star review. We are delighted to have found you a great price, please don't hesitate to contact us if you need any assistance. Best regards, City Insurance

Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

“Formerly a local company in Salisbury, now moved to Winchester but have retained the friendly, helpful attitude and service provision that I had become accustomed to when I popped in to renew my insurance each year. They remain very competitive, so I can find no reason not to renew with them.”

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Posted 5 years ago

Dear Mrs Waite, Thank you for taking the time to leave your 5-star review. It is great to hear from such a loyal customer. Please don't hesitate to pop in and see us if you ever need any assistance. Best regards, City Insurance

Posted 5 years ago

“Very prompt and helpful service”

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Posted 5 years ago

“I'm now into year two with City Insurance and have to say customer service has always been good whomsoever i spoke to at the time backed up by a value for money product.”

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Posted 5 years ago

“Great insurance company staff are awesome and very helpfull”

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Posted 5 years ago

“I gave City Insurance a call on the strength of a recommendation. I found them to be quick, courteous, knowledgeable and keenly competitive on price. I now insure both my cars through City.”

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Posted 5 years ago

“Having insured our house, our cars and holidays since 2011 through City Insurance, not once have we felt we were not dealt with professionally and supplied a good quality policy. I was a shame the chap Amos left as he was a legend, but the rest of the team are also very helpful.”

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Posted 5 years ago

Dear Mr Nash, Thank you for taking the time to leave your 5-star review. I is great to hear from such a loyal customer. Please don't hesitate to contact us if you need any further assistance. Best regards, City Insurance

Posted 5 years ago

“As a new customer I found yourselves very easy to deal with and very efficient Your car insurance are very competitive and very fair”

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Posted 5 years ago

“I have always found city insurance to be professional and polite plus have have catered for my needs in all the services you provide. I would not hesitate to recommend city insurance to my friends and peers. Many thanks Liam M”

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Posted 5 years ago

Dear Mr Neo-Velvic, Thank you for taking the time to leave your 5-star review. We appreciate your recommendation! Please don't hesitate to contact us if you ever require any assistance with your policy. Best regards, City Insurance

Posted 5 years ago

“Easy to renew and to update/modify my policy, and fairly priced.”

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Posted 5 years ago

Dear Mr Bommer, Thank you for taking the time to leave your 5-star review. We are pleased you decided to renew your policy and were happy with the process and price. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Excellent service and price”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews