City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Insurance company good friendly staff very helpful price wise about as good as you.ll get no complaints from me”

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Posted 4 years ago

Dear Mr Gartshore, Thank you for taking the time to leave your 5-star review. We are delighted to have found you a good deal. Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“I've shopped around and this insurance, was the cheapest, would recommend”

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Posted 4 years ago

Dear Miss Blackwood, Thank you for taking the time to leave your 5-star review! We are proud of our low prices and we are delighted to have found you the cheapest deal. Best regards, City Insurance

Posted 4 years ago

“Choose this insurance company as they came up with the best price however find it strange that they are part of the LV group of insurance companies yet I was with LV and they could not match it reason to always look for another deal when your insurance comes up they only look after new customers not existing one’s. So now I do this with any renewal, why pay more than you need too look around there is always a better deal than your existing one because they think you won’t look”

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Posted 4 years ago

“Easy and sorted over the phone a good discount after first year”

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Posted 4 years ago

“Fantastic quick service with no hassle recommend to anyone”

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Posted 4 years ago

Dear Mr Riggs, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“I have my Insurance done with a guy named Paul,he was very nice and helpful and it is a pleasure to do my insurance with him”

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Posted 4 years ago

“A very good insurance company”

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Posted 4 years ago

“Always helpful on the phone, competitive quotes and reliable responses. Fortunately I have had no claims but I am confident City would look after me”

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Posted 4 years ago

Dear Mr Lloyd, Thank you for taking the time to leave your review. Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“Very quick to fill out the form. Easy to understand.”

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Posted 4 years ago

Dear My Goy, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“I initially had a renewal from Direct Line and I had noticed that year on year there had been a slow climb in cost Direct Line said they could not reduce this! When I contacted other insurers I was heading to save over £300 if I moved over to them City insurance wasn't the cheapest but their cover was the same as Direct Line had quoted for and I save £265 - Cheers City Insurance !”

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Posted 4 years ago

Dear Mr Pendlebury, Thank you for taking the time to leave you 5-star review! We are delighted to have found you a great deal. Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“Obtained the best quotation with equal specification from City Insuarance and the transfer of the No claims protection was no problem very simple”

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Posted 4 years ago

Dear Mr Bain, Thank you for taking the time to leave your 5-star review. We are pleased you found the process straightforward. Please don't hesitate you contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“Great service just could do with getting the documents through post never arrived”

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Posted 4 years ago

“Helpful and efficient”

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Posted 4 years ago

“Good so far. Thanks”

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Posted 4 years ago

“My absolute favourite company that I deal with. I've been a customer for City Insurance for probably about 3-4 years now- I can't recommend them highly enough! My queries are always taken seriously, dealt with and explained thoroughly so that I understand what's going on. Craig in particular has been outstanding with his customer service; I am so grateful that I can speak to an intelligent and kind person when figuring this stuff out.”

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Posted 5 years ago

Dear Bianca, Thank you for taking the time to leave your 5-star review! It is great to hear from such a loyal customer and we are delighted you are satisfied with our service. We will pass your comments on to Craig. Please don't hesitate to contact us if you ever need further assistance. Best regards, City Insurance

Posted 4 years ago

“Never had a problem, e-mail or call Insurance renewed job done”

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Posted 5 years ago

“Professional service and good product at fair price. Would be happy to recommend based on recent experience.”

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Posted 5 years ago

Dear Mr Mines, Thank you for taking the time to leave your 5-star review! Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance

Posted 4 years ago

“Not happy with paying breakdown cover on my car this time wished I never done it now cause my car broke down and the breakdown service said they couldn’t do anything for my car I’m going to find another one now and change my insurance next year not happy”

Helpful Report

Posted 5 years ago

Dear Mrs Stevens, We are sorry you are not happy with your breakdown cover. Whilst we do sympathise with your situation, we did explain the different levels of breakdown cover available and you elected for the most basic option. For an additional £10 with the 'UK & Home' option you would have been covered for at your home address. Best regards, City Insurance

Posted 5 years ago

“All good so far. Will see if I ever need a claim. hopefully not.”

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Posted 5 years ago

Dear Mr Bohin, Thank you for taking the time to leave your review. We hope not too! But if you ever need any assistance please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“A great, very efficient company which found me the cheapest quote I could find. All questions easily answered wit polite, helpful staff......”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews