City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very kind helpful and efficient staff. This is why I have been stuck with you guys for years”

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Posted 5 years ago

Thank you for your 5 star review, it is great to hear from another loyal customer!

Posted 5 years ago

“Very happy customer. Easy to contact , knowledgable and helpful.”

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Posted 5 years ago

“Very pleased with City, easy to do online, paperwork arrived quickly.”

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Posted 5 years ago

“Very helpful and the staff are very friendly”

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Posted 5 years ago

“Very good insurance”

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Posted 5 years ago

“Did what they said.”

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Posted 5 years ago

“Always been very helpful”

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Posted 5 years ago

“I have used city for a number of years and found there service to be top notch and very easy to use and there staff very friendly unstanding and helpful”

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Posted 5 years ago

“Very helpful, very fast and professional, very easy to deal with.”

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Posted 5 years ago

“4 out of 5 as at this point I have had no issues with yous”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Quick, polite and understanding...Yes understanding, from an insurance company 😂 👌 Michael who assisted me on my quote was great. 💯 % recommend this site”

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Posted 5 years ago

Dear Kerri, Thank you for taking the time to leave your 5-star review. Unlike most other insurance companies, we like to offer a personal service - and we are glad to have assisted you! Best regards, City Insurance

Posted 5 years ago

“Great service! I purchased travel insurance for a trip I'll be going on soon and the help I received from Richard was second to none! The price I paid was incredibly cheap and I received my insurance documentation in no time at all. Will definitely go to them again when I need insurance in the future.”

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Posted 5 years ago

Thank you for taking the time to leave this 5-star review. We are very pleased to have found you a great deal and hope you enjoy your trip! Best regards, City Insurance

Posted 5 years ago

“Quick and easy......”

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Posted 5 years ago

“It’s easy and professional no nonsense insurance with great customer service and good value”

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Posted 5 years ago

“Very helpful and friendly staff not a machine asking for lots of options to be selected. My policy is good value amd I changed my reg to a private plate which was amended on the policy straight away with no extra cost. Great service. Highly recommend.”

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Posted 5 years ago

Dear Mr Robinson, Thank you for taking the time to leave your 5-star review. We are pleased you appreciate our traditional service. Best regards, City Insurance

Posted 5 years ago

“Mis sold breakdown cover, costing me £50.00 more than any other insurance group would have charged.”

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Posted 5 years ago

“Very easy on line to cover the new car.”

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Posted 5 years ago

“A real pleasure to deal with I would recommend City Insurance to anyone looking for first class insurance.”

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Posted 5 years ago

Dear Mr Mcguinness, Thank you for taking the time to leave your 5 star review. We appreciate your recommendation! Best regards, City Insurance

Posted 5 years ago

“I’m just gobsmacked that I was charged extra for which was termed as a high risk area- and then market related when we gave our new address 4 miles from where we lived. How is this justified? It unacceptable!”

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Posted 5 years ago

Dear Mrs Coetzee, We are sorry you are not fully satisfied. Each area has a different risk rating and this is carefully calculated using a number of factors. We would be happy to discuss this with you in more detail. Best regards, City Insurance

Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews