City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money, and the staff are there to go the extra mile to get your Policy sorted”

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Posted 5 years ago

“Fast, friendly and an excellent quote. Thoroughly recommended”

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Posted 5 years ago

“Great Pricing”

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Posted 5 years ago

“uick service happy”

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Posted 5 years ago

“The whole process was not as straight forward as I would expect, so slightly disappointed with your performance.”

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Posted 5 years ago

Dear Mr Martin, We like to make the process as straightforward as possible, so we are sorry to receive your comments. We would like the opportunity to investigate, please could you respond to our email. Best regards, City Insurance

Posted 5 years ago

“Haven’t had to claim but changed olive details. Easy to contact and very friendly service”

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Posted 5 years ago

“Na”

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Posted 5 years ago

“They have always been very courteous and easy to understand. I have had no trouble getting answers to any queries and found the whole transactions very slick and easy.”

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Posted 5 years ago

“I am with City Insurance Group since a year. Customer Service is very polite and professional. Quick services.Highly recommended.”

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Posted 5 years ago

“phone answers quickly, a human to talk to, helpful and polite & cheery. Feels like a good old fashioned Personal Service.”

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Posted 5 years ago

“Very helpful and accommodating”

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Posted 5 years ago

“Good personal service at best prices. So much better to be dealing with an insurance professional than a call centre person reading from a script.”

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Posted 5 years ago

“Gave me a good reduction on my second vehicle insurance and also when I made a recent mid-term adjustment (change of address and personalized registration) this was facilitated immediately with no fuss. I will be coming back. Thank you Simon Bird!”

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Posted 5 years ago

“Very competitive quote via comparison website. Received follow up phone call shortly afterwards to check details from pleasant and knowledgeable individual. Everything concluded very quickly. Highly recommend the.”

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Posted 5 years ago

Dear Mr Wheeler, Thank you for taking the time to leave your 5 star review! We are pleased to have provided you with an efficient service. Best regards, City Insurance

Posted 5 years ago

“Did everything that I needed, and were very easy to deal with. I had to change details twice and they did this instantly and sent out new documents within a few minutes of finishing a call.”

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Posted 5 years ago

“I'm was a new customer to City Insurance back in January and I found them very helpful, friendly, knowledgeable and nothing was too much trouble.”

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Posted 5 years ago

Dear Mr Christie, Thank you for taking the time to leave this positive review! We pride ourselves on having friendly, knowledgeable staff and value your comments. Best regards, City Insurance

Posted 5 years ago

“Excellent service, support and very competitive pricing 😋”

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Posted 5 years ago

Dear Mr Lane, Thank you for sharing your positive review. That is exactly what we are aiming for. Best regards, City Insurance

Posted 5 years ago

“The staff are always helpful, finding the best deal. We have used them for almost 30 years, when we moved into the area. When I have compared them with other insurers over the years, who were supposed to be good value, City Insurance always beat them hands down.”

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Posted 5 years ago

It is great to hear from such a loyal customer! We are pleased to have maintained our competitive pricing over the years. Thank you for taking the time to leave your review. Best regards, City Insurance

Posted 5 years ago

“Always very helpful, polite and offer a good service. More importantly you can go into the office and talk face to face. So important.”

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Posted 5 years ago

Dear Mrs King, Thank you for taking the time to leave your 5 star review! We too think it is important to offer a personal face to face service. Best regards, City Insurance

Posted 5 years ago

“Always very courteous when I phone them. They always strive to find the best deal for me, and always make me feel that my call is important to them. A very honest and dedicated team.”

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Posted 5 years ago

Dear Mr Foley, Thank you for taking the time to leave this 5 star review! Best regards, City Insurance

Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews