City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found all the staff are always very helpful and give me the best possible deal, been with this company for many years, thank you .”

Helpful Report

Posted 1 year ago

Dear Mrs, Chase. Thank you for giving City Insurance 5 stars, its always lovely to receive such positive feedback from clients such as yourself who have been with us for many many years. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“My first time with City Insurance I hope this is the best insurance than my other insurance before. I hope this is outstanding.”

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Posted 1 year ago

Dear Mrs, Londt, Thank you for your 5 star review, I am confident that you will be very happy with City Insurance and we look forward to hearing from you in due course. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“First class company, good price and hassle free.”

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Posted 1 year ago

Dear Mr, Smith. Thank you for leaving such a positive review for City Insurance, I am pleased to hear that you had a positive experience with us. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Good value insurance, knowledgeable, helpful staff.”

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Posted 1 year ago

Dear Mr, Pritchard. Thank you for giving City Insurance a 5 star review, your comments are very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very polite, professional and competent staff. I had occasion to arrange for another named driver and the assistance was excellent.”

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Posted 1 year ago

Dear Mr, Mowbray. Thank you for giving City Insurance 5 stars, I am pleased to hear you received excellent service when you recently contacted us. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Helpful, friendly, reasonable in price, easy to get to speak to.”

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Posted 1 year ago

Dear Mr, Lovatt. Thank you for you review of City Insurance, its great to hear such a positive review of our service. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Brilliant service professional and friendly”

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Posted 1 year ago

Dear Mrs. Minett, Thank you your feedback and I am pleased to hear you received excellent service from us. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very helpful and professional highly recommend”

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Posted 1 year ago

Dear Mr, Topen. Thank you for recommending City Insurance with a 5 star review, Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“I Had 2 cars insured through City. The renewal of one came up and the price was way higher than I found elsewhere. Talked to an agent with regard to this but there was no reaction. Will go with another company that offers a better rate for the same benefits.”

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Posted 1 year ago

Dear Mr, Cairns, I am sorry to hear that we lost you on this occasion, generally we are very competitive and in the market but regretfully, this time we had little movement on your recent renewal. I am pleased that we were able to retain your other vehicle and will do our very best to assist you next year for both vehicles. Best Wishes, Mike Cose - Office Manager

Posted 1 year ago

“Would recommend anyone to use them had no problems at all”

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Posted 1 year ago

Dear Mr. Wainwright, Thank you for recently joining City Insurance as our new client, I am so pleased to hear that your experience of the buying process online and subsequent validation was positive. Best Wishes, Mike Cose - Office Manager.

Posted 1 year ago

“Informative and friendly.”

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Posted 1 year ago

Dear Mrs. Kellet, Thank you for your 5 star review - you spoke with Mark our group manager and thank you for your kind words. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Very good service and excellent staff would definitely recommend this to anyone I know”

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Posted 1 year ago

Dear Mr. Wilson, Thank you for your recent review, we are happy to have you as a new client and look forward to assisting you again in the near future. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“So far so good -no problems with my renewal-would recommend”

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Posted 1 year ago

Dear Mr. Fisher, Thank you for giving City Insurance 5 stars! I am pleased to hear that you have recently renewed with us again and thank you for your recommendation. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“I'm still waiting on my policy by post or email please.”

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Posted 1 year ago

Dear Mr. Thompson - thank you for your review. Following on from our conversation today I am pleased to hear that those documents have arrived and all is in order. If you need any further assistance, please do not hesitate to contact me on 01962 844848. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Dear Mr. Linford, Thank you for your kind words about your recent interaction with our service team, it is very much appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Knowledgable and helpful service.”

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Posted 1 year ago

Dear Mr. Briarty, Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager

Posted 1 year ago

“Fortunately haven’t needed them in an emergency but in general admin of my policy they seem pretty efficient and helpful.”

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Posted 1 year ago

Thank you for your positive review, we hope you wont need us in the event of an emergency but if should something were to happen, we will always be happy to assist you during our normal office hours, or via our accident management company who operate 24 hours a day. Best Wishes, Mike Cose - Office Manager

Posted 1 year ago

“I have been with City Insurance since 2011 for both my Car Insurance and my House and Contents Insurance. I have always found them to be polite, helpful and straightforward with advice and in providing an annual offer for policy renewal. They are careful to change the Insurer as needed to provide me with sound and economic cover. I appreciate being able to discuss my cover by telephone. I like also to pay my annual premium by bank card rather than by direct debit which most other companies seem to prefer. I find City Insurance trusted, reliable people with whom to work.”

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Posted 1 year ago

Dear Mrs. Covell, Thank you for recently giving City Insurance a 5 star review! I am so pleased to hear that our service over the years has been to such a high standard. We appreciate your loyalty and aim to always take the time and care to meet your needs. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Easy to deal with and good price”

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Posted 1 year ago

Dear Mr. Aziz, Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.

Posted 1 year ago

“Easy to renew my policy. Staff were very helpful and very pleasant. Good price and very efficient.”

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Posted 1 year ago

Thank you for reviewing City Insurance, I am pleased to hear of your positive feedback when dealing with our team. Best Wishes, Mike Cose - Office Manager.

Posted 1 year ago

City Insurance Group is rated 4.6 based on 1,084 reviews