City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional advisers on phone”

Helpful Report

Posted 5 years ago

“I found them very efficient when insuring my car and then again when I had transferred my personal plate and they altered the cover at no charge. Recommended”

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Posted 5 years ago

Dear Mr Owen, Thank you for taking the time to leave your 5-star review. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“I chose City Insurance Group because the quote was the most competitive. I retained there service this year for the same reason. City do insurance, not gimmicks, thank you City Insurance Group.”

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Posted 5 years ago

Dear Mr Downard, Thank you for taking the time to leave your 5-star review. It is great to hear from a loyal customer and we are pleased the quote remained competitive! If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Were the cheapest price I could find from a company with good reviews. Application process quick and easy. Documents sent out promptly.”

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Posted 5 years ago

Dear Mr Barlow, Thank you for taking the time to leave your 5-star review. We are pleased to have found you a competitive price! If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance Best regards, City Insurance

Posted 5 years ago

“Very helpful and approachable. Dealt with a problem we had very efficiently.”

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Posted 5 years ago

Dear Mr Gruzelier, Thank you for taking the time to leave your 5-star review. We are pleased to have helped. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Excellent service. Always strive to satisfy their customers.”

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Posted 5 years ago

Dear Mr Ogunseitan, Thank you for taking the time to leave your 5-star review. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Very happy with city insurance Very helpful when I changed my car”

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Posted 5 years ago

Dear Mr Keable, Thank you for taking the time to leave your 5-star review. If you ever need any further assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“Very good apart from one thing. My request for a hard copy of the policy, after agreeing to go ahead and paying, was neither acknowledged or actioned”

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Posted 5 years ago

“Found on internet gave me a good quote and have had no problems with with this policy”

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Posted 5 years ago

Dear Mr Gaisford, Thank you for taking the time to leave your 5-star review. We are very pleased to have found you a good quote! Best regards, City Insurance

Posted 5 years ago

“Having bought my insurance and paid for it, I was asked to send over all my information including v5 and driving licence once I did this I was asked 2 more times to send documents as they said they hadn't got it which they had, it was found that there was a very small. Anomalie with the information of my vehicle purchase date and this then made them charge me and extra £69 somethi gnpoinds making my policy more expensive than previous insurance. The customer service wasn't helpful at all and a poor show all round will jot be renewing next year even if they are the best priced”

Helpful Report

Posted 5 years ago

Dear Mr Hardy, We are sorry you are not pleased with your policy. Unfortunately the purchase date of your vehicle is a rating factor. Had you entered the correct purchase date in the first place, you would have seen a higher premium. It would have then been your decision whether to take out the policy this rate. Best regards, City Insurance

Posted 5 years ago

“So far my experience with City Insurance has been positive - it makes a real difference to be able to talk to someone face-to-face when taking out insurance, and they were able to offer me a policy tailored to meet my specific needs at a reasonable price.”

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Posted 5 years ago

Dear Mr Jacob, Thank you for taking the time to leave your 5-star review. If you ever need any assistance, please don't hesitate to pop into the office. Best regards, City Insurance

Posted 5 years ago

“Perfect insurance”

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Posted 5 years ago

“Professional, quality service, efficient and a pleasure to do business with.”

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Posted 5 years ago

Dear Mr Hearth, Thank you for taking the time to leave your 5-star review. If you ever need any assistance, please don't hesitate to contact us. Best regards, City Insurance

Posted 5 years ago

“No fuss, no nonsense and the best quotation I could find online!”

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Posted 5 years ago

“great price on van insurance, will recommend to anyone.”

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Posted 5 years ago

Dear Mr Astridge, Thank you for taking the time to leave your 5-star review. We appreciate your recommendation! Best regards, City Insurance

Posted 5 years ago

“Seamless service of the highest quality for reasonable cost”

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Posted 5 years ago

“Easy to book on line and helpful staff in office”

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Posted 5 years ago

“Excellent insurance company”

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Posted 5 years ago

“Little to say really. Everyone has always been very helpful, efficient, friendly and in some cases, fun!! A test of any broker is, of course, how they handle a claim. I have not made a claim and I hope not to. Keep up the good work and thank you for being there.”

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Posted 5 years ago

Dear Mr Knill, Thank you for taking the time to leave your 5-star review! We hope you don't ever have to make a claim too, but please rest assured we will be ready to help whenever you need it. Best regards, City Insurance

Posted 5 years ago

“Saved me searching cheaper cover Very happy”

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Posted 5 years ago

City Insurance Group is rated 4.6 based on 1,084 reviews