The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their chocolates are out of the ordinary, elegant and very tasty - quality packaging and prompt delivery - keep it up!”

Helpful Report

Posted 3 years ago

“Really good order”

Helpful Report

Posted 3 years ago

“Right from the start I knew the Chocolate Society was going to be a very good business to deal with. I managed to make an error on my order but when I told them about it my mistake was quickly corrected without any fuss. Good service gets more difficult to find these days so when faced with great service it stands out and remains with you. The chocolates were part of our daughter's Birthday gift this is what she said about them: "They were really good! Excellent gift choice thank you both xxoo" She added that she will be buying from you in the future. As will we!”

Helpful Report

Posted 3 years ago

“Beautiful-looking and delicious tasting chocolates! Packaged and sent to me very effectively too. I will be a returning customer!”

Helpful Report

Posted 3 years ago

“Excellent facility for the likes of us that leave things to the last minute, great chocolates as a gift, fast service and no hassles. Perfect.”

Helpful Report

Posted 3 years ago

“Delicious”

Helpful Report

Posted 3 years ago

“Now in month 4 of my chocolate subscription. Wow such a treat when the chocolates arrive each month. Definitely recommend this company for the amazing chocolate and also super helpful if you have any questions.”

Helpful Report

Posted 3 years ago

“Every box, every choc a delight. There’s a (good!) surprise every month, a taste you never thought about wrapping in chocolate.”

Helpful Report

Posted 3 years ago

“Lovely selection thank you”

Helpful Report

Posted 3 years ago

“I have bought the occasional treat from The Chocolate Society for myself and friends several times but this was the first 'box of the month' I treated my husband and I to. The flavours were really good, unusual and worked well. It really felt like a luxury having one (or two! with our coffee.”

Helpful Report

Posted 3 years ago

“Excellent company who make the best chocolates”

Helpful Report

Posted 3 years ago

“Delicious as always can't wait for next months box.”

Helpful Report

Posted 3 years ago

“I tried these for the first time and I was not disappointed. The box was classy and so were the chocolates- everything looked perfect. I was impressed and have since ordered another box of the same month for my Husband for our 7th Anniversary. Highly recommended!”

Helpful Report

Posted 3 years ago

“Beautiful chocolates, love the presentation, and importantly incredibly delicious!”

Helpful Report

Posted 3 years ago

“Have tried various items from The Chocolate Society, including the Hot Chocolate Shaker funded through Kickstarter and have always been delighted. This time it was the Box of The Month for May and all I can say is O.M.G.! they were absolutely stunning, both visually and the taste experience, and I can envisage this being a fairly regular order!”

Helpful Report

Posted 3 years ago

“Excellent chocolates, look forward to more original ideas/blends in future!”

Helpful Report

Posted 3 years ago

“This was my first time using this subscription service but it will not be my last! The chocolates were delivered in a beautiful high quality box and the information about them was clear and well presented. The choccies were absolutely divine, they looked stunning and tasted even better!! I planned on saving them for our anniversary but they didn't last the day!! Oops! 10/10!!”

The Chocolate Society 5 star review on 28th May 2021

Helpful Report

Posted 3 years ago

“The honeycomb is delicious!”

Helpful Report

Posted 3 years ago

“I love the chocolate shaker and the chocolate that came with it was yummy. Very quick delivery as well.”

Helpful Report

Posted 3 years ago

“Lovely chocolate, easy order process, speedy delivery”

Helpful Report

Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews