The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chocolate is divine.”

Helpful Report

Posted 2 years ago

“We have enjoyed enormously a wide range of chocolates from the Chocolate Society and I have recently sent the monthly tasting box as a present to my Aunt, who was thrilled to receive it. My personal favourite from our recent selection was the cinnamon toast blonde chocolate and the chocolate caramelised pecans which are dangerously addictive.”

Helpful Report

Posted 2 years ago

“Scrumptious, as always.”

Helpful Report

Posted 2 years ago

“Fantastic chocolate! Delivery fast! Would definitely recommend.”

Helpful Report

Posted 2 years ago

“Lovely stuff promptly delivered”

Helpful Report

Posted 2 years ago

“Delicious chocolate! Quick delivery. Thank you!”

Helpful Report

Posted 2 years ago

“Excellent chocolate and quick delivery”

Helpful Report

Posted 2 years ago

“Best hot chocolate drops I have found (61% dark), and I never make a hot chocolate without my chocolate shaker. Great customer service - at Easter this year I received a whole free Easter egg because there had been a delivery problem with the first egg - which was totally out of their control. And both eggs were delicious too!”

Helpful Report

Posted 2 years ago

“I have been consuming these chocolates for donkeys years - when they had a shop in Charlotte St London! One of my favourite chocolatiers. The box of the month I had on subscription for a year and there wasn't a single flavour I didn't absolutely adore - the best present you could ever get someone is a subscription of any duration. I also adore the chocolate nuts, basically anything they have to offer is always scrumptious and the last two deliveries have practically been next day service - amazing!”

Helpful Report

Posted 2 years ago

“This chocolate should come with a warning that it is seriously addictive! I am on my third order of their amazing blond chocolate bars that are like a posh Caramac - seriously delicious. I'm obsessed!”

Helpful Report

Posted 2 years ago

“Lovely chocs.”

Helpful Report

Posted 2 years ago

“Delicious delicious delicious. Worth the gamble on the monthly surprise bundle. From caramels to truffles, from chocolate coated almonds to sweet orange dark chocolate bar…all just delicious”

Helpful Report

Posted 2 years ago

Thank you so much Fran! Really pleased you enjoyed the mystery box so much! :)

Posted 2 years ago

“Wonderful chocolates- unlike any I’ve had before. The monthly selection box is full of unusual and interesting flavour combination in amazing quality chocolate. I have a monthly subscription and often order an addional box as they are so good. Cannot recommend highly enough!”

Helpful Report

Posted 2 years ago

Hi Henrietta, Thank you so much for the lovely review. I'm so pleased you enjoy the monthly boxes so much. Thank you again for leaving a review :). Al

Posted 2 years ago

“These chocs are delicious,delightful,divine!!”

Helpful Report

Posted 2 years ago

Thanks so much for the review Martin and so pleased you enjoy the chocolates so much. Kind Regards. Al

Posted 2 years ago

“Great company really lovely products delivered quickly and well packaged.”

Helpful Report

Posted 2 years ago

Thank you for the great review Laura. :)

Posted 2 years ago

“Delicious chocolates, and excellent variety of bars and boxes”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for the review and I am so pleased to see how much you enjoyed the chocolates. Kind Regards. Al

Posted 2 years ago

“Hi i have only given 4 stars .As usual quality lovely. Instead of 2 boxes of different malt balls i felt one box would have been fine with something different. Also 2 bags of chocolate coated nuts again one bag of nutts and something different would have been better.Thank Yoy”

Helpful Report

Posted 2 years ago

Hi Margaret, Thank you for the review and i'll pass your feedback onto the team who look after the mystery boxes. Really pleased you enjoyed the quality of our chocs! :) Kind Regards. Al

Posted 2 years ago

“Loved it So exciting and very good value Certainly won't last until Christmas in our house!”

Helpful Report

Posted 2 years ago

Hi Beverley, Thank you for the review and i'm so pleased you and your family enjoyed your recent order. Kind Regards. Al

Posted 2 years ago

“Lovely box of chocolate will be sharing with the family or I might just keep it all for me ha ha because it is soooo nice”

Helpful Report

Posted 2 years ago

Hi Jane, Thanks so much for the review and I hope you didn't share all the chocolates and you kept a few to enjoy yourself! :) Kind Regards. Al

Posted 2 years ago

“Superb chocolates, reliable and very innovative. The best chocolatier in the country.”

Helpful Report

Posted 2 years ago

Hi Sandra, thank you for the kind words - that's really kind of you to say! We will keep trying to make the very best chocolates we can. Kind Regards. Al

Posted 2 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews