The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,617 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service from The Chocolate Society was excellent. I ordered a box as a Christmas gift and the team helped me ensure they arrived on time. These chocolates are amazing - some of my favourites - and I think you have a new set of fans amongst the recipients of the gift.”

Helpful Report

Posted 7 years ago

“The chocolate is beautiful and made Christmas everyone enjoyed it and my Grandson has been introduced to it too and loves the blond lollies”

Helpful Report

Posted 7 years ago

“A treat to get quality Valrhona chocolates delivered in excellent condition. Thank you.”

Helpful Report

Posted 7 years ago

“Some of the best chocolate you'll have!”

Helpful Report

Posted 7 years ago

“Hokey Pokey - arrived promptly for Christmas and gone within days! Truly delicious.”

Helpful Report

Posted 7 years ago

“Wonderful and friendly service and scrummy chocolates. Couldn't ask for more!”

Helpful Report

Posted 7 years ago

“User-Friendly website, secure payments, speedy dispatch, well-packaged. AAA+++ Highly recommended. This chocolate is amongst the best you will ever eat.The goods are as described and the quality, texture and flavours are second-to-none. The chocolate flakes for the hot chocolate melt into a smooth, rich drink that is how hot chocolate should be. The bars are more-ish and it certainly takes will-power not to eat the whole bar in one sitting.”

Helpful Report

Posted 7 years ago

“I bought a selection box of chocolates for us as a Christmas treat as well as a gift. Such excitement on opening the beautiful packaging and choosing from the wonderful selection. Delicious!”

Helpful Report

Posted 7 years ago

“Best. Chocolate. Ever!!!”

Helpful Report

Posted 7 years ago

“Lovely Hot Chocolate. However, the price of 8.50 per 200g is outrageous and that made me sad. Won't be returning for a long time at this price.”

Helpful Report

Posted 7 years ago

“Very quick delivery!”

Helpful Report

Posted 7 years ago

“A marvelous selection of the finest chocolate and no extortionate shipping rates which is a pleasure. I love the blonde hot chocolate flakes and the blonde house bars I just wish they would have the option of either 250g blocks (like the valrhony Dulcey blonde) or larger bags of the flakes as I love to use them in cooking as well as hot chocolate so keep running out !!!”

Helpful Report

Posted 7 years ago

“Really delicious high quality chocolates. Just wish I had ordered more as they disappeared very quickly. The white hot chocolate flakes are divine.”

Helpful Report

Posted 7 years ago

“My husbands fav Orange peel covered in choc He was v happy to unwrap those today”

Helpful Report

Posted 7 years ago

“It’s becoming an integral part of our Christmas and the grandchild loves the blond Christmas lollies”

Helpful Report

Posted 7 years ago

“Very helpful and professional service”

Helpful Report

Posted 7 years ago

“Great service and delicious chocolates.....perfect combo.”

Helpful Report

Posted 7 years ago

“Beautifully presented Christmas boxes of chocolates, both used as gifts. Delivered promptly and efficiently.”

Helpful Report

Posted 7 years ago

“It all looks amazing but the bars I bought were for a Christmas gift which I hope will go down well. I think I may have to try some myself very soon!”

Helpful Report

Posted 7 years ago

“Mince pie caramels, amazing!”

Helpful Report

Posted 7 years ago

The Chocolate Society is rated 4.9 based on 2,617 reviews