The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a really innovative and delicious box of chocolates”

Helpful Report

Posted 1 year ago

“Most delicious chocolates I've tasted in many a long year. The Blonde chocolate, in any form, is a joy and a thing of beauty and the 'Almost Perfect' hokey pokey honeycomb is actually perfect in every way. I owe Liberty a huge thanks for introducing me to this delicious brand.”

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Posted 1 year ago

“Great products and great service. Definitely recommended.”

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Posted 1 year ago

“Consistently outstanding in taste and quality - delicious chocolate time after time. I love the range and unusual variety of flavours. Quick delivery, excellent service.”

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Posted 1 year ago

“I ordered my favourite selection of milk and blonde hokey pokey and added a dark chocolate egg. All from the Almost percent section. Well whats not to like! The service and delivery was impressive, dispatched the same day of ordering and delivered by the next day. The chocolate honeycomb was/is absolutely wonderful stuff. And I've a new found favorite jostling for top position in the dark choc egg! I definitely would and have recommended these to anyone.”

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Posted 1 year ago

“Last time I order from Chocolate Society. I’d decided to order some of my wife’s favourite chocolate ahead of her 40th birthday, picked up a couple of bars. Usually I’m one to resent paying high shipping fees, but looking on the website it states they use DPD who are usually pretty swift. Fast forward 5 days and I’d had no confirmation of shipping, so contacted the company via their webchat. After a day (and on my wife’s birthday) of no response, I decided to email them instead. 4 days later and I’ve had absolutely no response from anyone in customer service, which is really poor. To be late is one thing, to charge a high shipping fee and also be later is another, but ignoring customer support is the final nail for me.”

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Posted 1 year ago

“I ordered the mystery box and I was delighted with the selection. They were neatly boxed and delivery was quick. My favourite are the Marc De Champagne and large chocolate selection. Too beautiful to eat really. Highly recommend.”

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Posted 1 year ago

“Quality as usual is top bracket and the packaging was superb some of the items purchased will be given to others to enjoy as presents.”

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Posted 1 year ago

“Excellent thank you”

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Posted 1 year ago

“if this was £75 pound value for £30 pound then I am glad I did not pay the full price as for what I received I am not happy with the £30 pound value, for which I thought was rather excessive.”

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Posted 1 year ago

“They make the best chocolates I have ever had, absolutely amazing!”

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Posted 1 year ago

“Wow what a selection of gorgeous chocolates beautiful and decadent!”

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Posted 1 year ago

“Yummy. Will keep me going for a while.”

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Posted 1 year ago

“Incredible quality, beautiful packaging - my favourite chocolate brand for gifts and for eating myself!”

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Posted 1 year ago

“Amazing company. Chocolates are great. Totally delicious.”

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Posted 1 year ago

“A lovely mystery box of chocolates. So many to choose from I was able to share them amongst the whole family.”

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Posted 1 year ago

“Absolutely thrilled with the chocolate selection I received in a “mystery box “. Will make fabulous gifts.”

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Posted 1 year ago

“lovely chocolates with interesting flavours. Securely packed and delivered.”

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Posted 1 year ago

“Truly excellent tasting chocolates I have tried many other high end independant chocolates and can honestly say yours beat them all for me”

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Posted 1 year ago

“Lovely and delicious. So elegant and beautifully finished. You really are getting such a high quality handcrafted chocolate, nothing like mass produced versions.”

Helpful Report

Posted 1 year ago

The Chocolate Society is rated 4.9 based on 2,597 reviews