The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the May box of the month and they are so utterly delicious, that we ordered another box! Cant choose a fav as they are all so unique and wonderful flavours. Also ordered a bag of the Earl grey truffles, such a lovely balance of flavours, loved by the whole family. These really are chocolates on a different level, such a treat!”

Helpful Report

Posted 3 years ago

“Ordered the peanut butter and jam bonbons from the factory seconds page and wow. Just wow. These chocolates were amazing, I ate them all at once. I’m so upset you can’t buy boxes of these chocolates normally, I think it must have been out of one of the boxes of the month. Definitely should consider bringing them back permanently.”

The Chocolate Society 5 star review on 24th May 2021

Helpful Report

Posted 3 years ago

“My favourites are the hot chocolate maker and the hot chocolate drops. Without a doubt the best hot chocolate that you will ever taste”

Helpful Report

Posted 3 years ago

“Delicious chocolates in a quality box arrived quicker than expected! I just wish there were more options - a praline box or the ability to build a box from a selection. Fully appreciate it’s a small growing business though...”

Helpful Report

Posted 3 years ago

“Gorgeous chocolate, brilliant customer service - what more could you ask ?”

Helpful Report

Posted 3 years ago

“I have bought lots of chocolate over the last 50 years - some cheap, some very expensive. to put it simply, the bars from the Chocolate Society are the best yet and I will be returning for more”

Helpful Report

Posted 3 years ago

“Their chocolate is always so tasty and well made. They only use proper ingredients with no bullshit fillers. I highly recommend The Chocolate Society to anyone and everyone.”

Helpful Report

Posted 3 years ago

“The best, the very best. I used to use your shop and cafe when you had one in London, and even got my manager to take me there for my one-to-one drink when I retired in 2006. I still miss it so. However, I can still get your fantastic chocolate online.”

Helpful Report

Posted 3 years ago

“I took the opportunity to order some of the factory seconds and was not disappointed .. really nice especially the chocolate pecans 😍”

Helpful Report

Posted 3 years ago

“Good choice and a great idea to sell almost perfect items at a reduced price.”

Helpful Report

Posted 3 years ago

“I can only sing the praises of The Chocolate Society. Their products are excellent and the customer service is second to none.”

Helpful Report

Posted 3 years ago

“I'm not good at reviews but can't fault the chocolate. I keep ordering. Great stuff. Keep up the good tastes.”

Helpful Report

Posted 3 years ago

“The Chocolate Society has delighted us with their selection of delicious treats. The caramel-y 'blonde' chocolate-based treats have especially been our favorites. We got started with the eggceptional Tea & Biscuit Blonde egg, then the Crème Brûlée one too, and it has spiraled from there. I don't think we've had one thing yet that was disappointing - and that is rare even amongst the many luxury chocolate makers I enjoy.”

Helpful Report

Posted 3 years ago

“So difficult to find decent coffee chocolate these days and you guys pulled it off! Will be ordering again to top up my stash.”

Helpful Report

Posted 3 years ago

“Amazing chocolates. Beautifully presented and the flavours are superb.”

Helpful Report

Posted 3 years ago

“Delivery on time and quick. Packaging very secure and lovely. Easter egg arrived all in one piece. Website easy to use and not inundated with emails having subscribed.”

Helpful Report

Posted 3 years ago

“Fabulous, as ever. Lovely variety of flavours to suit everyone.”

Helpful Report

Posted 3 years ago

“I bought seconds April box, wow you wouldn't have known they were seconds they looked amazing and the flavours were perfect, very very yummy”

Helpful Report

Posted 3 years ago

“I and my family enjoyed the unusual and delicious chocolates in April box ,the tea and biscuits Easter egg and blonde truffles which was my initial purchase after reading review in Guardian.”

Helpful Report

Posted 3 years ago

“The recipient is absolutely delighted with the chocolates she receives from you. They take her way past temptation! Please can you let me know if you still have boxes of slight seconds for sale?”

Helpful Report

Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews