The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

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“My purchase from the Chocolate Society was for a friend who has recently been widowed. The great variety of chocolate delighted her and was a lovely treat for her to sample each day. She tells me all the chocolate was delightfully smooth and tasted delicious.”

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Posted 11 months ago

“They look good but they are for Christmas Day, today is the 22nd, I’ll let you know. Sometimes looking for praise in our please please like me world can be a little bit too keen!”

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Posted 11 months ago

“Great variety … delivery was effortless”

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Posted 1 year ago

“Fantastic selection of all different types of top quallity chocolate. I have loved all the things I have bought from here”

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Posted 1 year ago

“We enjoyed these delicious beautiful chocolates. Eagerly await next 'Almost Perfect' offer.”

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Posted 1 year ago

“The malt balls are a favourite with all the family! Thank you”

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Posted 1 year ago

“Absolutely fantastic. Lovely presentation of the Chocolate of the Month Box. Lovely, unique flavours inside. There was only one flavour we weren't keen on but still ate them because it was just a luxury having posh chocolates!”

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Posted 1 year ago

“The various products I received in my last order are very moreish. I have eaten the Caramelised Hazelnut Milk Chocolate are crunchy and as wonderful as they usually have been when ordered previously. Thay are my favourite.”

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Posted 1 year ago

“I simply love the mini chocolate swirl thing. It is the best chocolate I have ever tasted.”

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Posted 1 year ago

“I absolutely loved the salted caramelised hazelnuts. They are little balls of joy that are extremely moreish. I ordered several boxes and they are my default go to chocolates for a treat.”

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Posted 1 year ago

“Always perfectly packaged and delicious”

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Posted 1 year ago

“Excellent quality, interesting and sometimes unexpected flavour combinations, well priced for the quality of the chocolates, and a smooth delivery. I've used them several times over the last few years, and they have never let me down.”

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Posted 1 year ago

“I ordered a replacement Hot Chocolate Shaker as the rubber seal on my first one broke after a hell of a lot lovely chocolately usage (i am not complaining about this as things wear out). My new one arrived and the seal broke on its first use. I wrote to you via your Contact page on the website and I still haven't received a response. Really poor customer service guys”

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Posted 1 year ago

“Great hot chocolate”

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Posted 1 year ago

“Have ordered the Mystery boxes a few times now and its always full of chocolates we really enjoy (and probably eat far too quickly). Realy delicious chocolate, very good quality and an always exciting range of items.”

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Posted 1 year ago

“Lovely hot chocolate, not powder.”

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Posted 1 year ago

“I accidentally put my address down and not the recipient's address. I emailed and a lady got back to me straight away and sorted it without any fuss and with good humour. I trust the organisation. I haven't actually eaten any but, knowing the recipient I think I would have heard if they weren't as good as expected.”

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Posted 1 year ago

“I regularly order from this company. The hot chocolate drops are amazing! Excellent customer service too”

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Posted 1 year ago

“I am heartbroken to know that I can not renew my subscription for the monthly box (so are son and DIL who loved their monthly treat from far away mum) Your monthly boxes have had glowing reports in the press for best of "breed". Have tried yesterday fir the mystery box but found it sold out already. If you ever reconsider the subscription option I will be among the first in board!”

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Posted 1 year ago

“A lovely company with brilliant chocolates. The Box of the Month is fantastic. I am only sorry that some of the chocolates in this series are not available all the time! Please continue with your wonderful product and ethic.”

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Posted 1 year ago

The Chocolate Society is rated 4.9 based on 2,597 reviews