The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,625 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

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“Superb !!!”

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Posted 9 years ago

“I wasn't sure what was going to be in this and as I bought it after Christmas it was reduced in price so I thought maybe it hadn't been popular, however, it was delicious.”

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Posted 9 years ago

“I received a box of these from a friend for Christmas and they were quite the nicest sweet thing I enjoyed during the whole 'festive' period. So now I have three more - hooray! Please don't stop making them.”

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Posted 9 years ago

“Great service and really helpful over the phone as well”

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Posted 9 years ago

“Easter eggs fantastic. The chocolates taste great - I would prefer the ingredients to be organic but chocolates are rather on the small size (need to be 20-30% larger). I have had no communication on the monthly chocolates yet - please let me know when they will be arriving. These were a present and there was nowhere to type a greeting - that would be helpful.”

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Posted 9 years ago

“First rate service and chocolates”

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Posted 9 years ago

“Good service, easy website to use”

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Posted 9 years ago

“Unfortunately I won't have the pleasure of tasting your chocolate, as this was a gift. My only negative was the delivery notification system. If there was an option on ordering to supply the recipient's contact email/phone, I missed it. Sending me the scheduled-delivery emails was pointless (I live in the US.) If I ever get to the UK, I'll be on your doorstep to buy for myself.”

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Posted 9 years ago

“Five star service. Placed order on the Sunday night Christmas week and received parcel on Tuesday. Amazing given this is probably the busiest time of year for this family owned business!”

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Posted 9 years ago

“Website easy to use and Kucy”

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Posted 9 years ago

“100% Happy with service and product. Thank you very much.”

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Posted 9 years ago

“Quick delivery.”

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Posted 9 years ago

“Great service and delicious chocolates!”

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Posted 9 years ago

“extremely easy and when I rang, very helpful”

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Posted 9 years ago

“Helpful staff and great service.”

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Posted 9 years ago

“Very helpful”

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Posted 9 years ago

“Enjoyed every bit of it. Lovely crunchy bite under the chocolate coating and then the different nuts in the packet. Was given to me by my daughter who lives overseas. Had many chocolate gifts so just managed to finish the Winter Mix which was fresh and thoroughly enjoyable.”

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Posted 9 years ago

“Excellent.”

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Posted 9 years ago

“Artisan chocolate at its best”

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Posted 9 years ago

“I placed 2 orders with you for delivery to my home address and another. Subsequently, I had to pay 2 lots of postage. It would have been easier to collect as I'm just down the road. I was advised that I would receive a 10% discount on my first order, and I didn't.”

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Posted 9 years ago

The Chocolate Society is rated 4.9 based on 2,625 reviews