The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious chocolate, delivered 24 hours after it was ordered. Can't beat it.”

Helpful Report

Posted 2 years ago

“Absolutely delicious chocolate. Already placing another order.”

Helpful Report

Posted 2 years ago

“Delicious chocolates and very helpful staff”

Helpful Report

Posted 2 years ago

“The best! Such a gorgeous treat. A must try!”

Helpful Report

Posted 2 years ago

“Reliably great chocolates. The florentines which I ordered for the first time were very good, too.”

Helpful Report

Posted 2 years ago

“Suburb quality, not too sweet or cloying. Always my go to shop.”

Helpful Report

Posted 2 years ago

“Lovely rose and violet creams. Box and presentation is top class too so ideal to gift but remember if you are gifting you must buy double to keep for yourself to eat. Also ordered mint creams not tried them yet but looking forward to teying them. Highly recommended Topclass”

Helpful Report

Posted 2 years ago

“Absolutely delicious chocolates and fantastic speedy delivery”

Helpful Report

Posted 2 years ago

“This is the best UK chocolate. Always top quality and an aesthetic delight as well as a treat for the taste buds.”

Helpful Report

Posted 2 years ago

“As always a good product at a fair price, with excellent service. Many thanks.”

Helpful Report

Posted 2 years ago

“I gave 3 month subscriptions for fathers' day this year. They arrived next day, and with a nicely presented, handwritten message inside (my wording). The chocolates are stunning - glossy and beautiful to look at and truly delicious tasting. They are expensive, however they make an exceptional gift. In my opinion, well worth it. For the same price as something that will probably gather dust somewhere, it is a wonderful indulgence that will give pleasure over three months. Recommend highly.”

Helpful Report

Posted 2 years ago

“Wonderful chocolates - a lovely monthly treat”

Helpful Report

Posted 2 years ago

“The most seriously beautiful box we have ever had - sensational pastel colours with the unusual and delicious flavours we have come to expect from the Chocolate Society. Only small gripe is that the chocolates were jumbled up on opening - the layer packaging doesn't hold them still through the postal process. But none broken and easy to put right.”

Helpful Report

Posted 2 years ago

“Or Personally I would prefer more “ liquid” softer rather than the harder firmer chocolates”

Helpful Report

Posted 2 years ago

“Having ordered from this small company for years, I can honestly say that I have always been delighted. The taste of their chocolates and the attention to detail are outstanding.”

Helpful Report

Posted 2 years ago

“Beautiful chocolates both visually and taste-wise, all packaged up so you feel like you’re getting quality. The mix of flavours and the selection each month are stunning and so well thought through. Every month I go ‘I won’t like that one’ but then find a new flavour I adore!”

Helpful Report

Posted 2 years ago

“Lovely products and lovely people. Have been ordering from them since the start of the pandemic and have been very impressed with the chocolate and the service. You are always kept informed of the progress of your order and it always arrives on time and securely packaged. Customer service are very helpful if, like me, you make a stupid mistake when ordering.”

Helpful Report

Posted 2 years ago

“Box of the month. Best chocolate ever.”

Helpful Report

Posted 2 years ago

“I made chocolate mousse with shop bought chocolate, Madagascan beans, 70%. The taste of the chocolate was hardly noticeable. I made another batch with the same recipe but with the Valrhona Guanaja, and it was the best chocolate mousse I've ever tasted. I couldn't believe the difference. The quality of chocolate really does matter and you get what you pay for.”

Helpful Report

Posted 2 years ago

“What can I say but Amazing in every way. I've never had anything but excellently print delivery! Absolutely adore all the flavours of chocolate honeycomb. I recently tried the new oat vegan one, absolutely on a par with the others,and the peanut florintines are to die for! Fabulous treats:)”

Helpful Report

Posted 2 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews