The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,617 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent chocolates. A real treat! Brilliant customer service.”

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Posted 6 years ago

“Excellent as always!”

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Posted 6 years ago

“Stunning chocolates of the highest quality. Exquisite finish and in a league of their own. You will not be disappointed with this company. An extra special treat that is worth every penny.”

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Posted 6 years ago

“Fantastic luxury delivered to your door . Just wonderful”

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Posted 6 years ago

“I purchased some Easter Eggs which were delicious & popular. I have recently bought some further items for Christmas so they haven't been tasted yet, but they arrived punctually & look good.”

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Posted 6 years ago

“Everything is, as usual, delicious and the delivery was prompt and well packaged.”

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Posted 6 years ago

“High quality chocolate. Recommended. One item intended as a birthday gift for a relative arrived with damaged box, so I'll have to compensate by adding another item.”

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Posted 6 years ago

“Their high quality, delicious confectionary are delivered within 24 hours by DPD with a one hour delivery window. What's not to like?”

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Posted 6 years ago

“This is chocolate on a whole different level from the average bars you buy. The taste, texture and variety is always a delight. If you think it's expensive consider this: one square of a bar satisfies the need for a choc fix more than a whole bar of cheaper chocolate.”

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Posted 6 years ago

“First class service, delivery, everything, a pleasure to deal with 🤗🤗”

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Posted 6 years ago

“The Best Chocolate ever.”

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Posted 6 years ago

“Just the best chocolate I’ve ever tasted.”

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Posted 6 years ago

“I ordered these chocolates as a gift for my daughter. The order was dispatched very quickly. Unfortunately DPD let the company down, saying they had delivered the chocolates and that I had signed for them, although I live elsewhere. The Chocolate Society responded to my complaint very quickly, and dealt with the situation perfectly. My daughter absolutely loved the chocolates, and neither she nor I, can rate The Chocolate Society highly enough. Wonderful chocolate and wonderful service. Thank you so much.”

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Posted 6 years ago

“I have enjoyed all the chocolate that I've had from the chocolate society. The flavours and selection are amazing. Treat yourself. You will not be disappointed”

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Posted 6 years ago

“The Factory outlets, have all been first class,they look perfect to me.”

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Posted 6 years ago

“These are the world’s most divine chocolates. The flavours melted together deliciously and you are never left disappointed.”

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Posted 6 years ago

“I only buy my chocolates at The Chocolate Society. The best!”

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Posted 6 years ago

“I ordered a bag of Caraibe chocolate at a very competitive price. The chocolate arrived exactly when they said it would, packed very well in a sturdy but not excessively large box, and was of excellent quality. I would recommend The Chocolate Society to anyone.”

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Posted 6 years ago

“I just wanted to add an update from my last comment. Not only did the chocolate society email me to agree to make the differences between chocolates more visible, but they sent me the next month's box (with nut chocolates replaced!) . This month's box was excellent, and it is wonderful to see that in response to my previous feedback the images are now much clearer (photos, not stylised drawings), and an ingredients list has been included for the individual chocolates. Bravo!”

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Posted 6 years ago

“The Madagascan bars we bought were the best chocolate we've ever found, and I've been tasting for years. A bit pricey, but with an absolutely wonderfully rich flavour! Thank you, Lorraine and Andrew Rosner”

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Posted 6 years ago

The Chocolate Society is rated 4.9 based on 2,617 reviews