The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my first month's box of chocolates as a birthday gift. They were delicious with unusual centres and I am looking forward to receiving the next one.”

Helpful Report

Posted 3 years ago

“I ordered April’s chocolate box and it was delicious, took will power to stop at 3 chocolates in a day”

Helpful Report

Posted 3 years ago

“I bought a chocolate shaker last Christmas - a fantastic product! It makes a hot chocolate as easy as warming milk in the microwave. I have also grated "regular" chocolate (Marabou and Terry's Chocolate Orange" and the results were fantastic - not as nice as the Chocolate Society drinking chocolate pieces, but nice to have the chance to try something different. The only complaint I would have is that delivery is only to the UK. As I'm in Ireland, I had to use a virtual address service. I'm glad I went to the extra expense! When I contacted the company to ask about this, they came back to me very quickly with an explanation - all credit to them for that. I would definitely recommend.”

Helpful Report

Posted 3 years ago

“The boxes are always incredible and this time was no exception, with the peanut butter and raspberry one being totally out of this world. I would buy a whole box of these, indeed several boxes! Thank you Al and the team. Looking forward to next month’s joys.”

Helpful Report

Posted 3 years ago

“stunning. The service was quick; the chocolate simply incredible. Worth every penny and calorie.xx”

Helpful Report

Posted 3 years ago

“Creative and exciting chocolates for adults. Their Easter eggs grabbed my interest and I am now a subscriber.”

Helpful Report

Posted 3 years ago

“As always the box of the month was delicious!! I’m constantly blown away by the flavour combinations with The Chocolate Society. They are hands down my favourite chocolatiers!”

Helpful Report

Posted 3 years ago

“Very very pretty chocs;elegantly tasty!”

Helpful Report

Posted 3 years ago

“We have been buying products from the Chocolate Society since we moved to Somerset 5 years ago - not TOO often, unfortunately! It is a friendly company and their products are great!”

Helpful Report

Posted 3 years ago

“Honestly the best chocolate ever. My husband is devoted to the honeycomb covered chunks. Good job they can’t do the cooking or the laundry. Otherwise I might be replaced.........”

Helpful Report

Posted 3 years ago

“I eat far too much cheap chocolate, I don't really enjoy it, just mindlessly shovel it in! So in an effort to eat less I have decided to go for quality over quantity and regularly treat myself to some premium chocolates that feel like something special worth savouring. I read online reviews and The Chocolate Society sounded like a great place to start so I ordered April's box with the intention of trying other companies after that. Having tried April I promptly ordered May and will no doubt order subsequent months, which was not the plan, but these chocolates are GOOD! I love trying new flavours so really like the fact that these change monthly, and it's something to look forward to. The flavours are wonderful and they just melt in your mouth, they're so good I've been nibbling them in silence with my eyes closed like it's some sort of mindful eating exercise!! I also like the fact that they are made from quality ingredients and aren't just a list of chemicals. The presentation is simple and stylish, they'd make a lovely gift for any chocolate lover, if you can bear to part with them.”

Helpful Report

Posted 3 years ago

“Good quality chocolate. Especially liked the April items "espresso" and "Hazelnut on toast"”

Helpful Report

Posted 3 years ago

“No problems at all with the order.”

Helpful Report

Posted 3 years ago

“The best subscription we have ever received. The packaging is perfect. High end, looks so bespoke. Then the chocolates! The flavours were incredibly creative...but all worked magically. Perfectly arranged they look like pieces of art!”

Helpful Report

Posted 3 years ago

“Very good chocolates. Not cheap but in my opinion you get what you pay for here. Had to wait several weeks for the 'box of the month', but could not fault the flavours or creativity. I hope this company continues to succeed.”

Helpful Report

Posted 3 years ago

“We absolutely love the box of the month - really high quality and exciting combinations. We’ll be having them as a monthly treat for years to come”

Helpful Report

Posted 3 years ago

“Really enjoyed the April box of the month. The breakfast theme worked enticingly well. Utterly delicious. Great company ethos and always happy to support and promote Somerset. Have already ordered a treat for May. Well done.”

Helpful Report

Posted 3 years ago

“Beautiful quality, once you've tried chocolate from the chocolate society, you'll never want any other”

Helpful Report

Posted 3 years ago

“An amazing subscription box! Beautifully presented, brilliant flavors and an exciting surprise each month.”

Helpful Report

Posted 3 years ago

“As always, a delicious selection of bars, hot chocolate and truffles which make the perfect accompaniment to anything, including themselves.”

Helpful Report

Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews