The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got chocs for a friend....quick delivery... unfortunately damaged.... immediate replacement...and delicious chocs! Well done!”

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Posted 5 years ago

“Efficient , transparent and easy to do business with.”

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Posted 5 years ago

“Really, really good chocolate! Excellent quality ingredients,and a small but exciting selection of goodies. A wonderful factory shop, too, where you can have a little nibble and try before you buy and come away loaded up with lots of favourites!”

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Posted 5 years ago

“I have been a customer for some time now and continue to be delighted by the quality and originality of the chocolates. My most recent purchase included milk chocolate rose ganache chocolates from the factory outlet. These are absolutely delicious, reminiscent of turkish delight but so very delicate. I wish I had ordered more!”

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Posted 5 years ago

“Just the best chocolate ever.... Fabulous products, especially the blonde bar and truffles.. please can we have them more often!!?! Won't buy chocolate from anywhere else!!”

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Posted 5 years ago

“Exceptional, as always!”

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Posted 5 years ago

“The chocolates are always delicious and the service is excellent, every box i have had i have loved”

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Posted 5 years ago

“Absolutely stunning chocolates. Gorgeous flavours and smooth textures. Quick delivery too! :)”

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Posted 5 years ago

“Thrilled with my September Box of the Month. Stunning selection of imaginative fillings. Thank you also for excellent delivery service.”

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Posted 5 years ago

“Delicious. Super speedy delivery and well packaged. The team at work love them so much I barely get a look in :-S.”

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Posted 5 years ago

“Ordered the Hokey Pokey blondie honeycomb it’s incredible :) hoping it stays in stock! Good value too”

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Posted 5 years ago

“Excellent quality as usual. I have had a few problems with not receiving emails to inform me when the blonde chocolate products are available. It would also be good to have a list of which chocolates are in the bag of mixed bonbons and to allow customers to choose which flavours they would like - e.g. 25 coconut. It would also be a good idea if customers could suggest new flavours, I gave found it practically impossible to source really good versions of classic filings such as Strawberry, Orange, Apricot etc. with a fruit based filling (maybe mixed with a little white chocolate) rather than just the solid flavoured chocolate ganache - although these are delicious.”

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Posted 5 years ago

“Quality and choice were excellent, product range met my needs, delivery was as promised and value for money was good. Thank you.”

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Posted 5 years ago

“Great Products highly recommend”

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Posted 5 years ago

“Delicious, innovative chocolates. The blueberry caramel was a real surprise and something I've not tried before. Delivery very quick. Out of stock item replaced with another for free - great customer service. Realy recommend.”

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Posted 5 years ago

“Simply the best.”

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Posted 5 years ago

“Excellent chocolate. The House Milk bar is especially good!”

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Posted 5 years ago

“thank you for help me to I gave my friend this gift and thank you so much for that gift card you send it to him with my order . but sad news unfortunately my friend is still traveling and has not yet returned and my order waits him return outside.😢”

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Posted 5 years ago

“Absolutely fabulous chocolate. Totally delicious- would highly recommend”

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Posted 5 years ago

“Gift was very well received! Lovely packaging and good selection. Would be great to have a gift message option though to complete a gift purchase.”

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Posted 5 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews