The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious chocolate and quick delivery. What’s not to like?”

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Posted 4 years ago

“I received a defective chocolate shaker. The customer service to replace the shaker was absolutely outstanding. Not only did I receive a shaker and more chocolate drops from the Chocolate Society but I also received 2 shakers and a tea maker stirrer from the manufacturer. All done very quickly. I passed on the spare shakers to my relatives and ordered them some more drops. We all love the shaker and the drops are delicious. Thank you!”

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Posted 4 years ago

“I was sceptical about the hot chocolate shaker but I'm so pleased I bought one and the delivery was so quick too! The dark chocolate drops are sublime, the result is a wonderfully satisfying cup.”

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Posted 4 years ago

“My chocolates delivered exactly when they were promised and they are delicious. Just the sort of treat one needs during these trying times. I haven't started the ginger yet. A pleasure to come!”

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Posted 4 years ago

“Present for family But, we always enjoy your chocolates”

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Posted 4 years ago

“The Chocolate Society offers an excellent service- delivery is swift and the quality of products is superb. Who needs department stores? This is a first- class door to door service for chocoholics.”

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Posted 4 years ago

“I have now placed two orders with The Chocolate Society in the last month since finding them and cannot rate them highly enough or recommend them more. Excellent quality and truly delicious. The dark chocolate ginger and dark chocolate honeycomb are superb. Will certainly order again soon and recommend them to family and friends.”

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Posted 4 years ago

“With the current situation we should all be supporting local artisan businesses, so it made sense to have some real handmade chocolates made in Somerset, so I didn't have to look far for the Chocolate Society's website and their Milk Chocolate Honeycomb was fantastic. My order arrived very quickly and well packed. So if you want to spoil yourself go to the website and place an order, you won't be disappointed.”

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Posted 4 years ago

“In these difficult times receiving this delivery was the highlight of my day! I know the quality is fantastic so no surprise there - I have already opened the chocolates...I could not wait until Easter. :)”

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Posted 4 years ago

“Delicious. Amazingly good.”

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Posted 4 years ago

“Lovely roasted almonds dusted in chocolate. Delicious! Trouble is you just want MORE! Thankyou Al”

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Posted 4 years ago

“Out of this world yummyness. I'd wax lyrical about the salted caramels but would prefer to keep them all to myself! 😉”

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Posted 4 years ago

“I have bought my wife a beautiful Easter egg as this company is fantastic. The product is always the highest quality, the service is what you would only get from people who care about what they are doing, and you will be delighted with any purchases made here. Happy Easter.”

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Posted 4 years ago

“It's always nice to treat myself and others to posh chocolates, particularly in these strange times.”

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Posted 4 years ago

“Fantastic chocolates; lovely personal service”

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Posted 4 years ago

“I ordered for the first time from The Chocolate Society after receiving an interesting e mail from the owner, actually back making the chocolate himself, due to Covid 19. I received my delicious looking Easter eggs very shortly afterwards. Unfortunately there was some breakage in transport. Once I had contacted them, to say perhaps a little more packaging required, not to complain! (they were short of materials due to the circumstances,) my breakage was replaced immediately. Fantastic customer service from Charlotte, really excellent, I will order again. Highly recommended, thank you!”

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Posted 4 years ago

“Our favourite treat; Dark Chocolate Honeycomb, it's like an upmarket Crunchie, absolutely delicious and the favourite with all the family. Delivered quickly and well package, thank you.”

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Posted 4 years ago

“We use The Chocolate Society for special occasions and sometimes for a treat. The whole family loves hokey pokey, it’s always in our Christmas stockings. In fact I’ve just bought some to get us through a few days of the corona virus!”

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Posted 4 years ago

“As usual, these stunning chocolates taste as good as they look - utterly divine. The chocolate is delicious and the designs are equally delicate and subtle, with really stunning paintwork effects. The packaging is a mix of pearl grey or other monochrome - the whole thing has quite a Japanese feel about it - delicate, exquisite and scrumptious. They are the only chocolates my husband (a sugar disciplinarian) will eat. The Chocolate Society is an artisan gem. Thank you so much for producing such special, handmade products.”

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Posted 4 years ago

“I learned about The chocolate society through their kickstarter project. I supported them, though it was more because I generally love specialized kitchen gadgets then that I expected the chocolate shaker to be really helpful - but I was wrong. It was more than a funny toy and actually improved the quality of my homemade hot chocolate and chai latte.”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews