The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order from the website after they promised quick delivery just before Christmas. Was a little sceptical given the chaos of December 2020, but they came through right on time. Website is simple to navigate and the shopping process was straightforward. Seems like they really care about their product and customer.”

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Posted 3 years ago

“Shake that hot chocolate”

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Posted 3 years ago

“Absolutely beautiful chocolate very quickly dispatched and delivered packaged extremely well and a Dwight to receive and eat thank you”

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Posted 3 years ago

“The blonde truffles were a huge success! Thank you!”

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Posted 3 years ago

“Brilliant service!”

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Posted 3 years ago

“Quick delivery, good instructions - no messing around, just what I wanted.”

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Posted 3 years ago

“Great company, received a discount voucher when entering their website and brought the hot chocolate shaker with it. Item came quickly and well made!”

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Posted 3 years ago

“Great service. Arrived earlier than I though. Product well made and all very well packaged.”

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Posted 3 years ago

“I bought my daughter the chocolate shaker for Christmas as she loves her ht chocolate. She’s 17 & says it’s the best hot chocolate she’s ever tasted”

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Posted 3 years ago

“Great service, very prompt.”

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Posted 3 years ago

“First time I’ve used The Chocolate Society and very happy with the products and the service.”

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Posted 3 years ago

“Bought the hot chocolate shaker thinking it was worth a shot - honestly the best thing ever - really does take 10 seconds plus the hot chocolate tastes AMAZING. We are also enjoying our monthly subscription. Highly recommend both!!”

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Posted 3 years ago

“The shaker at first sight seems expensive for a plastic beaker but it really does make great hot chocolate! Order arrived very quickly and when I had a slight issue this was dealt with quickly and fairly. I ordered another to have sent to someone else who used it without properly following the instructions- Chocolate Society quickly replaced the broken part for us which was very kind as it was not a faulty product but a faulty "end-user". Highly recommended.”

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Posted 3 years ago

“Great service to accompany a great product.”

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Posted 3 years ago

“Husband loves the box of the month. They're his favourite chocolates. Loves the flavours, choices and exceptional presentation.”

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Posted 3 years ago

“Delivered in the middle of the last minute Christmas rush and of course, the pandemic so that alone was an achievement. The fact that they took my email on a Sunday about delivery and replied almost immediately caused it to another level. Then the bottom line was that the chocolates were fabulous and beautifully presented made the whole experience unbeatable. I’d happily buy again from these guys. Deliciously Top notch!”

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Posted 3 years ago

“Delicious chocolate and sumptuous fillings. Delivered quickly even in a pandemic. They look as wonderful as they taste.”

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Posted 3 years ago

“My son loves his hot chocolate maker!”

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Posted 3 years ago

“Consistently excellent products. Purchased for presents, friends and family. Everyone delighted. Discovered chocolate society a few years ago and have not yet been disappointed with a single product. Personal favourite is the blond honeycomb.”

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Posted 3 years ago

“Very efficient, nice packaging and good service. Site was easy to use.”

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Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews