The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Guys I purchased the chocs for Christmas, no need to keep asking and being so keen for praise on your product with pretty regular 'how are we doing' emails I don't know the answer yet, 9 days to go”

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Posted 1 year ago

“Good company, nice products most of the time”

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Posted 1 year ago

“You are my not so secret weapon with which I replace occasional parcels I used to send to "mine" in UK before Brexit. Now they would have to pay customs duties and to stay below the limit just is not worth it. My daughter-in-law and son send me a photo as soon as they open their monthly box and have yet to find a chocolate they did not like. I would like to thank you very much for being so cooperative (Diana!) when I had to ask for delaying a shipment because the recipients were here with me in Italy on holiday.”

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Posted 1 year ago

“The November box contained fabulous chocolates full of flavour. It was delivered quickly and the box was very elegant. I almost thought about giving them as a present but I could not resist!”

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Posted 1 year ago

“We always enjoy your chocolates, exquisite and delicious”

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Posted 2 years ago

“Wonderful quality chocolates always welcomed as Christmas presents for my family and friends”

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Posted 2 years ago

“I spent a long time trying to find the best chocolate honeycomb and have been settled on The Chocolate Society's for a couple of years now. Unbelievably good and everything else I have had from there is great, too. Simply the best chocolatier you will find.”

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Posted 2 years ago

“This was my first order and really pleased. Delivery was super quick. I've only tried some of the items as some are to give for Christmas but what I've tried was delicious. I will be back, without a doubt.”

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Posted 2 years ago

“The chocolate and truffles are really good. The subscription price is now approaching £2 per small truffle, which is ridiculous, and we've stopped our subscription. A real shame.”

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Posted 2 years ago

“Fantastic customer service”

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Posted 2 years ago

“Great products, great service, reasonable price for what I would call a luxury brand. The whole family particularly enjoy the Malt Balls - just have to be careful not to ovet-indulge!”

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Posted 2 years ago

“Love the dark chocolate specaloos.”

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Posted 2 years ago

“I don't know. They are for presents. However, they look fine”

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Posted 2 years ago

“All good as usual. well-packed and fast delivery which is rare these days with postal problems. Great Black Friday deal as well. Thanks”

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Posted 2 years ago

“Lovely company - their chocolate shaker really does make the best hot chocolate!”

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Posted 2 years ago

“It really is the best chocolate I have ever tasted.”

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Posted 2 years ago

“We've just stumbled on The Chocolate Society because we were looking for dark chocolate orange peel. It's a weakness of ours so we know a good few other producers (all of them intermittent). The Chocolate Society offering is simply the best we've tasted. We're ordering more!”

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Posted 2 years ago

“Just the most delicious chocolate and the most beautiful packaging !”

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Posted 2 years ago

“Delicious salted caramel products - the Malt Balls are a must and fantastic service - arrived next day.”

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Posted 2 years ago

“They are our favourite chocolates. Reliably excellent.”

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Posted 2 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews