The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,617 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

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“Thank you”

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Posted 6 years ago

“Ordered on a Wednesday and received the package the following Monday (I live in Denmark). The chocolate was nicely and securely packed. Not the last time I’ll order from The Chocolate Society.”

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Posted 6 years ago

“I have never had anything from The Chocolate Society that hasn't lived up to it's billing. The bars are absolutely delicious but even better are the monthly boxes with such original flavour combinations.”

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Posted 6 years ago

“Delicious chocolate flakes to add to hot milky drinks or make a steaming, hot chocolate drink. Attractively presented. Some lucky people may find them in their stockings come Christmas.”

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Posted 6 years ago

“Very good chocolate bars and other chocolate relishes!”

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Posted 6 years ago

“Fast delivery, excellent chocolate”

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Posted 6 years ago

“Very yummy chocolates!! Arrived very fast too and I was given a sample of ginger dark chocolate biscuits... thanks for the treat!”

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Posted 6 years ago

“The quality of all the chocolates I've had from The Chocolate Society has been superb. The flavours are delicious and often pretty innovative. I've given lots as gifts too and the recipients have always been delighted. Their customer service and speed of delivery is also top-notch! Given the quality of the chocolates (and beautiful packaging), they are great value too!”

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Posted 6 years ago

“The chocolates were, as usual, delicious. Prompt delivery and when I contacted them to change a delivery the change was made with no fuss. Very pleased.”

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Posted 6 years ago

“Having tried the Hokey Pokey chocolate whilst on holiday, we were pleased to discover that we could order online together with some other excellent products. The web site was easy to use and the delivery was quick and efficient.”

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Posted 6 years ago

“Amazing chocolates and good price !!!”

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Posted 6 years ago

“Through a friend I have experienced the delight of eating your liquid salted caramel chocolates. They are delicious, and I have bought some for my friend’s Christmas gift.”

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Posted 6 years ago

“Presentation was excellent and Quality of the Chocolate and the fillings the same.”

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Posted 6 years ago

“The service was excellent, my parcel of delicious chocolates arrived the next day exactly on time. We are savouring every delicious chocolate almond. Some of my order was for Christmas presents but they may not last that long, we will have to order more chocolates! Patricia”

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Posted 6 years ago

“The chocolate gingerettes are absolutely delicious and I had fantastic service when I rang the Chocolate Society. The chocolates arrived the next day.”

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Posted 6 years ago

“Very pleased with my purchase from The Chocolate Society. I bought couverture which arrived well packaged and promptly. (Would have awarded 5*s but I was unable to use my 'New user welcome discount' to buy Valrhona so that disappointed me).”

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Posted 6 years ago

Hi Brenda, Thank you for your review and i'm pleased the chocolate arrived quickly and was well packaged. Unfortunately we are unable to extend our 15% discount to Valrhona as we price the bags very competitively and we also offer free next day shipping on this product line, which means we simply can't offer the 15% offer on top. I hope you understand. Kind Regards Al Al Garnsworthy Managing Director

Posted 6 years ago

“From the beautifully refined packaging to the delicious flavours, The Chocolate Society oozes quality. Support a small business like this over the larger mass produced chocolatiers and as well as feeling good you actually get better quality for your buck!”

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Posted 6 years ago

“Service is great, with chocolates delivered safely. Chocolates are always very exquisite and because they are made in small batches, with only a months eat by date, always taste delicate and divine. Lovely simple but elegant packaging also.”

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Posted 6 years ago

“Excellent quality, delicious chocolate.”

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Posted 6 years ago

“The ideal thankyou gift and for us just round the corner”

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Posted 6 years ago

The Chocolate Society is rated 4.9 based on 2,617 reviews