The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,597 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company, chocolate is extremely good quality, will continue to support when I can.”

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Posted 4 years ago

“When a special 'Thank You' is needed then this is the place to come. Even during these doleful times The Chocolate Society got a 'cheer up' gift to my two daughters. One a medic, the other a teacher. both in the front line. My sincere thanks to this outfit and the people who make it all happen - Bernard Pearson”

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Posted 4 years ago

“These chocolates are absolutely wonderful, especially now as a treat during social distancing.”

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Posted 4 years ago

“What can I say? Excellent service. Fabulous chocolate and the best hot chocolate maker ever,”

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Posted 4 years ago

“The shaker has changed how I make my hot chocolate. It’s so practical and nice to use. It’s great.”

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Posted 4 years ago

“The chocolate is gorgeous and packaged really well. Good customer service. Be warned very addictive 🙂”

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Posted 4 years ago

“This is chocolate is so good! I wish you’d bring back the really dark versions though. All tastes great!”

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Posted 4 years ago

“Great chocolate, great customer service and great speed of delivery. I ordered a box of chocolates for Mother’s Day, but they were out of stock, I received an email from the lovely Dani who offered me three options - refund or two other chocolate options- I took one of the chocolate options and my mum was over the moon! Thank you chocolate society, you made my mum’s day. Now off to pre order my coconut Easter egg from them! They look fab!”

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Posted 4 years ago

“This company really deserves to survive. My order arrived almost before I had placed the order. The chocolates barely lasted beyond the day they arrived.”

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Posted 4 years ago

“What a sweet delight. Mother’s Day at a distance made easy and some Honeycomb and dark ginger stocked up for Easter. The hearts were thoroughly appreciated and given high praise.”

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Posted 4 years ago

“Delicious products! Arrived safely and speedily in brown boxes. I would have ordered more blondie Easter eggs and honeycomb bags if they’d been available. Thanks”

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Posted 4 years ago

“My mum LOVED the chocolates! The presentation was fantastic, and the family really enjoyed the blonde truffles.”

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Posted 4 years ago

“Superb as ever and beautifully presented. Thanks again!”

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Posted 4 years ago

“Excellent service and delicious products - as always. Thank you!”

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Posted 4 years ago

“During the last few years I've placed numerous orders with The Chocolate Society and as usual their latest one lived up to expectations. Their salted caramel pralines were mouth wateringly delicious. My daughter also thought the chocolate drops for making hot chocolate divine and she was surprised at how smooth it was using the chocolate shaker. Chocolate coated ginger couldn't have been better, and all delivered quickly.”

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Posted 4 years ago

“Excellent chocolate, great delivery, very good bargains and the gratification of knowing it is almost good for you! But terribly wordy emails, that I do not always read to the end because I am very busy. Perhaps a few seminars on good communication skills and how to get your message across in a few pithy sentences? But as chocolatiers, nothing but good.”

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Posted 4 years ago

“Great chocolate and great service. Easy to order, very prompt delivery, and we thoroughly enjoy each parcel! We have our favourites (the salted caramel bar - mmm) and we love exploring new products too. Recent hits include the salt caramel hearts, the blonde chocolate hazelnuts and the white chocolate raspberries. We’re very happy regular customers.”

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Posted 4 years ago

“Lovely company. All arrived as expected - a perfect gift for a special occasion.”

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Posted 4 years ago

“Well made chocolates that taste as good as they look. Beautifully packaged too.”

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Posted 4 years ago

“very good chocolates. Not too sweet.”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,597 reviews