The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,617 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and prompt service on mail order; superb products.”

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Posted 5 years ago

“Great customer service and THE most delicious chocolates ever! Very highly recommend.....don’t hesitate!”

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Posted 5 years ago

“Wonderful chocolates - I have to ration myself otherwise I could quite happily eat an entire bar of the blonde chocolate with seasalt. Superfast delivery. Already deciding which bars to buy next.”

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Posted 5 years ago

“Splendiferous chocs! What a treat...highly recommend 😍”

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Posted 5 years ago

“The best chocolates in the UK”

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Posted 5 years ago

“I've received 2 out of 12 month deliveries so far and both arrived on time, smart packaging, well presented menu, delicious chocolates and imaginative flavours.”

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Posted 5 years ago

“I tend to get a mix of things. Some new and some short shelf life. The short shelf life and seconds are perfect for me (and are always eaten too fast grr) whereas the new stuff make great gifts. The quality of the chocolates is very high. Delicious chocolate, often fine and subtle flavours and perfectly smooth genaches. A regular go-to for that touch of indulgence.”

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Posted 5 years ago

“The chocolate from The Chocolate Society is amazing. I unfortunately ran into a small issue that was fixed immediately. Hannah was so incredibly helpful. To sum up, the chocolate is amazing and the customer service is even better.”

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Posted 5 years ago

“Yet again another delicious chocolate delivery from the chocolate society.I love the blondie hokey pokey honeycomb and hope to try other blondie chocolates in the future.Al was very helpful when I needed to check my order Would highly recommend”

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Posted 5 years ago

“Excellent service is always provided by online or telephone ordering. Any queries or follow-up are dealt with well by email. The chocolates are securely-packaged and arrive promptly.”

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Posted 5 years ago

“I am now a regular purchaser of this lovely chocolate. I had been waiting for the blond truffles to return and the wait was worth it! The bars are regular favourites especially the salted caramel and blond salted chocolate bars - the blond chocolate reminds me of the old Caramac - for those of vintage years!”

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Posted 5 years ago

“Box of the month, always a mouth watering surprise! Fabulous flavours and great presentation.”

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Posted 5 years ago

“Lovely quality. Very impressed with the packaging too.”

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Posted 5 years ago

“Good service, quick delivery.”

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Posted 5 years ago

“The blonde chocolates are almost beyond description! I ordered the limited edition truffles and having spied the honeycomb bites I had to add them. Everything was delivered safely packaged and quicker than expected and I even had a free caramelised milk chocolate bar thrown in for free! Proof is in the tasting and these artisan chocolates are awesome - i’ll Definitely be ordering again...”

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Posted 5 years ago

“The chocolate tastes rich and pure. Their products are a treat that I ration myself because I could easly eat whole bags or boxes in one sitting! Their Hokey Pokey is the best I have ever eaten in Britain.”

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Posted 5 years ago

“I enjoy blond chocolate very much indeed I also like to buy Chocolate as gifts”

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Posted 5 years ago

“Very high-quality chocolates. The ganaches are delicious and very smooth. Their salted caramels are to die for. They only use one or two moulds in their main collection and generally offer (very accomplished) variations on similar recipes. I'd personally like to see more moulds and textures, but this is a matter of personal preference! Can be very innovative. Packaged beautifully.”

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Posted 5 years ago

“Chocolates well packed and received in good time.”

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Posted 5 years ago

“My favourite Chocolate Shop! Amazing chocolates and great customer service.”

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Posted 5 years ago

The Chocolate Society is rated 4.9 based on 2,617 reviews