The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,626 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality as usual. I have had a few problems with not receiving emails to inform me when the blonde chocolate products are available. It would also be good to have a list of which chocolates are in the bag of mixed bonbons and to allow customers to choose which flavours they would like - e.g. 25 coconut. It would also be a good idea if customers could suggest new flavours, I gave found it practically impossible to source really good versions of classic filings such as Strawberry, Orange, Apricot etc. with a fruit based filling (maybe mixed with a little white chocolate) rather than just the solid flavoured chocolate ganache - although these are delicious.”

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Posted 5 years ago

“Quality and choice were excellent, product range met my needs, delivery was as promised and value for money was good. Thank you.”

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Posted 5 years ago

“Great Products highly recommend”

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Posted 5 years ago

“Delicious, innovative chocolates. The blueberry caramel was a real surprise and something I've not tried before. Delivery very quick. Out of stock item replaced with another for free - great customer service. Realy recommend.”

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Posted 5 years ago

“Simply the best.”

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Posted 5 years ago

“Excellent chocolate. The House Milk bar is especially good!”

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Posted 5 years ago

“thank you for help me to I gave my friend this gift and thank you so much for that gift card you send it to him with my order . but sad news unfortunately my friend is still traveling and has not yet returned and my order waits him return outside.😢”

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Posted 5 years ago

“Absolutely fabulous chocolate. Totally delicious- would highly recommend”

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Posted 5 years ago

“Gift was very well received! Lovely packaging and good selection. Would be great to have a gift message option though to complete a gift purchase.”

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Posted 5 years ago

“Excellent and prompt service on mail order; superb products.”

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Posted 5 years ago

“Great customer service and THE most delicious chocolates ever! Very highly recommend.....don’t hesitate!”

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Posted 5 years ago

“Wonderful chocolates - I have to ration myself otherwise I could quite happily eat an entire bar of the blonde chocolate with seasalt. Superfast delivery. Already deciding which bars to buy next.”

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Posted 5 years ago

“Splendiferous chocs! What a treat...highly recommend 😍”

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Posted 5 years ago

“The best chocolates in the UK”

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Posted 5 years ago

“I've received 2 out of 12 month deliveries so far and both arrived on time, smart packaging, well presented menu, delicious chocolates and imaginative flavours.”

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Posted 5 years ago

“I tend to get a mix of things. Some new and some short shelf life. The short shelf life and seconds are perfect for me (and are always eaten too fast grr) whereas the new stuff make great gifts. The quality of the chocolates is very high. Delicious chocolate, often fine and subtle flavours and perfectly smooth genaches. A regular go-to for that touch of indulgence.”

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Posted 5 years ago

“The chocolate from The Chocolate Society is amazing. I unfortunately ran into a small issue that was fixed immediately. Hannah was so incredibly helpful. To sum up, the chocolate is amazing and the customer service is even better.”

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Posted 5 years ago

“Yet again another delicious chocolate delivery from the chocolate society.I love the blondie hokey pokey honeycomb and hope to try other blondie chocolates in the future.Al was very helpful when I needed to check my order Would highly recommend”

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Posted 5 years ago

“Excellent service is always provided by online or telephone ordering. Any queries or follow-up are dealt with well by email. The chocolates are securely-packaged and arrive promptly.”

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Posted 5 years ago

“I am now a regular purchaser of this lovely chocolate. I had been waiting for the blond truffles to return and the wait was worth it! The bars are regular favourites especially the salted caramel and blond salted chocolate bars - the blond chocolate reminds me of the old Caramac - for those of vintage years!”

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Posted 5 years ago

The Chocolate Society is rated 4.9 based on 2,626 reviews