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The Chocolate Society Reviews

4.9 Rating 2,626 Reviews
99 %
of reviewers recommend The Chocolate Society
4.9
Based on 2,626 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Chocolate Society Reviews

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024
Susan Anthony
The Chocolate Society 5 star review on 7th June 2023
Ann-Marie Moors
The Chocolate Society 5 star review on 3rd February 2023
Edward Dadak
The Chocolate Society 5 star review on 26th January 2023
Zowie Wilson Foster
The Chocolate Society 5 star review on 22nd June 2022
Rosemary Collins
The Chocolate Society 5 star review on 21st June 2022
Dave Howarth
The Chocolate Society 5 star review on 21st June 2022
Dave Howarth
44
Anonymous
Anonymous  // 01/01/2019
Excellent quality as usual. I have had a few problems with not receiving emails to inform me when the blonde chocolate products are available. It would also be good to have a list of which chocolates are in the bag of mixed bonbons and to allow customers to choose which flavours they would like - e.g. 25 coconut. It would also be a good idea if customers could suggest new flavours, I gave found it practically impossible to source really good versions of classic filings such as Strawberry, Orange, Apricot etc. with a fruit based filling (maybe mixed with a little white chocolate) rather than just the solid flavoured chocolate ganache - although these are delicious.
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Posted 5 years ago
Quality and choice were excellent, product range met my needs, delivery was as promised and value for money was good. Thank you.
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Posted 5 years ago
Great Products highly recommend
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Posted 5 years ago
Delicious, innovative chocolates. The blueberry caramel was a real surprise and something I've not tried before. Delivery very quick. Out of stock item replaced with another for free - great customer service. Realy recommend.
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Posted 5 years ago
Simply the best.
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Posted 5 years ago
Excellent chocolate. The House Milk bar is especially good!
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Posted 5 years ago
thank you for help me to I gave my friend this gift and thank you so much for that gift card you send it to him with my order . but sad news unfortunately my friend is still traveling and has not yet returned and my order waits him return outside.๐Ÿ˜ข
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Posted 5 years ago
Absolutely fabulous chocolate. Totally delicious- would highly recommend
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Posted 5 years ago
Gift was very well received! Lovely packaging and good selection. Would be great to have a gift message option though to complete a gift purchase.
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Posted 5 years ago
Excellent and prompt service on mail order; superb products.
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Posted 5 years ago
Great customer service and THE most delicious chocolates ever! Very highly recommend.....donโ€™t hesitate!
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Posted 5 years ago
Wonderful chocolates - I have to ration myself otherwise I could quite happily eat an entire bar of the blonde chocolate with seasalt. Superfast delivery. Already deciding which bars to buy next.
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Posted 5 years ago
Splendiferous chocs! What a treat...highly recommend ๐Ÿ˜
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Posted 5 years ago
The best chocolates in the UK
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Posted 5 years ago
I've received 2 out of 12 month deliveries so far and both arrived on time, smart packaging, well presented menu, delicious chocolates and imaginative flavours.
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Posted 5 years ago
I tend to get a mix of things. Some new and some short shelf life. The short shelf life and seconds are perfect for me (and are always eaten too fast grr) whereas the new stuff make great gifts. The quality of the chocolates is very high. Delicious chocolate, often fine and subtle flavours and perfectly smooth genaches. A regular go-to for that touch of indulgence.
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Posted 5 years ago
The chocolate from The Chocolate Society is amazing. I unfortunately ran into a small issue that was fixed immediately. Hannah was so incredibly helpful. To sum up, the chocolate is amazing and the customer service is even better.
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Posted 5 years ago
Yet again another delicious chocolate delivery from the chocolate society.I love the blondie hokey pokey honeycomb and hope to try other blondie chocolates in the future.Al was very helpful when I needed to check my order Would highly recommend
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Posted 5 years ago
Excellent service is always provided by online or telephone ordering. Any queries or follow-up are dealt with well by email. The chocolates are securely-packaged and arrive promptly.
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Posted 5 years ago
I am now a regular purchaser of this lovely chocolate. I had been waiting for the blond truffles to return and the wait was worth it! The bars are regular favourites especially the salted caramel and blond salted chocolate bars - the blond chocolate reminds me of the old Caramac - for those of vintage years!
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Posted 5 years ago
The Chocolate Society is rated 4.9 based on 2,626 reviews