Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A gift for Grandsons for Halloween . So I am not able to comment on the contents but I’m sure they will enjoy them. The purchase was simple and prompt delivery.”

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Posted 1 year ago

“Very expensive £6.50 for a handful of chocolate is OK if you are financially comfortable sadly most people are not.”

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Posted 1 year ago

“Delivered in a timely manner and yummy chocolates.”

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Posted 1 year ago

“Disappointed and very expensive for what they were if I had bought them.”

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Posted 1 year ago

“As described, delicious.”

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Posted 1 year ago

“Love it! First time I had it and I cannot fault the chocolates in any way! Sooo tasty!”

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Posted 1 year ago

“I phoned from London on Wed 11 October to ask if it would be possible to send me 2 boxes of mixed chocolates with a view to them being delivered the next day so I could give them as gifts that evening. The lady I spoke to was extremely helpful and said it would be possible provided I got my order in by midday, which I did. I phoned back to confirm the order had been placed, she identified it and said she would make sure it was sent out that day. I received the chocolates by 1pm on the 12th and was able to hand them over that evening, much to the recipients' delight! Thank you very much.”

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Posted 1 year ago

Thank you, we're so pleased everything went to plan. Thanks for choosing Chococo 💗️

Posted 1 year ago

“The tin of mackerel was a present for a friend who lived far away from me. They were very well received and made her day.”

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Posted 1 year ago

Thanks, it's great to hear your friend loved our quirky tins of mackerel 💗️

Posted 1 year ago

“Fantastic chocolates!!!! Loved the rum ones. Will definitely order again soon”

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Posted 1 year ago

Thanks! We hope to welcome you back very soon 💛️

Posted 1 year ago

“Excellent chocolates, delivered on time. Would highly recommend. Unusually nice to have plain chocolates only.”

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Posted 1 year ago

Thanks so much for loving our Fresh Dark Chocolate Selection 💗️

Posted 1 year ago

“They are presents and much appreciated!”

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Posted 1 year ago

Thanks for gifting Chococo 🎁️

Posted 1 year ago

“Disappointed. There weren't two of each in the box & it was difficult to tell what flavours they were from the enclosed leaflet, There were far more on the leaflet than in the box. Nice chocolates, but disappointing leaflet.”

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Posted 1 year ago

Thank you for your feedback and we're so glad you enjoyed our chocolates. The Large Fresh Selection box of 25 chocolates isn't designed to have two of each chocolate in the box - only our Award-Winners Sharing box is meant to. Our online selection boxes are made up to templates from our main seasonal menu of approximately 40 different chocolates which are all handmade using the freshest local & ethically sourced ingredients on a cyclical basis, and it's this menu card which is used in the box.

Posted 1 year ago

“With the cutest designs and vegan chocolate options I as very happy to order. My it’s delicious (oat milk chocolate) Order arrived in the time scale given. And all arrived intact. Most of this order was gifts but I did get one for myself. Thank you.”

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Posted 1 year ago

Thanks, that's fab to hear, and well done you for getting yourself something! 💗️

Posted 1 year ago

“Nice chocolates but a lot of damage in transport, ordered almost £50 of chocolates wrapped up them up straightaway and then was left looking glum on wife’s birthday when most was damaged. Can’t be bothered complaining and getting stressed, but won’t be ordering again”

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Posted 1 year ago

It's great to hear that you enjoyed our chocolates. We're so sorry to hear that your order was damaged in transit leaving you glum on your wife's birthday, and we're also sorry that you couldn't be bothered to let us know. If you had, you certainly would have been much less stressed and we might have been able to put things right for you. Our customer care team are always on hand to help if things are less than perfect, and we will always do our best to rectify things.

Posted 1 year ago

“Absolutely delicious & delightful 😍 This was my first order and won’t be my last. I ordered the chocolate and brownie bundle which included beautiful chocolates and a slab of yummy brownie - I chose the cherry Black Forest brownie which was moist and delicious. The chocolates themselves were perfection, they cracked in the mouth and poured out wonderful flavours, there wasn’t one I didn’t like which is always a very good sign. They were obviously made with great care and attention.”

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Posted 1 year ago

Yippeeeeee 💗️ Welcome to the Chococo family! We can't wait to welcome you back very soon!

Posted 1 year ago

“It’s ok, a bit bland.”

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Posted 1 year ago

Sorry to hear this.

Posted 1 year ago

“Easy to use website and order. Delivered on time and in good packaging. Chocolates themselves were disappointing. Short use by date, chocolate is quite hard. Flavours sounded tempting and were nice.”

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Posted 1 year ago

We're pleased to hear that the ordering and delivery went well and we're thrilled that you enjoyed our flavours. The selections you chose were both fresh selections which do have a short shelf life, and we do make this as clear as possible on the product pages. Being fresh is one of our USP's.

Posted 1 year ago

“Very nice chocolates, beautifully presented”

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Posted 1 year ago

Thank you 💛️

Posted 1 year ago

“Excellent thank you.”

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Posted 1 year ago

Thanks!

Posted 1 year ago

“My husband was thrilled with his birthday present, and so was I when he shared some with me: absolutely delicious!”

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Posted 1 year ago

What a great guy, sharing his birthday pressie! Thanks for gifting Chococo 🎁️

Posted 1 year ago

Chococo is rated 4.8 based on 8,068 reviews