Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, lots of selection, great gifts for friends and family!”

Helpful Report

Posted 1 year ago

Thank you!

Posted 1 year ago

“First time user (normally Hotel Chocolat). Love the taste and that the chocolates were in the same order as the guide making it easier to locate. One minor area to improve it was difficult to remove the individual chocolate from the box as they were packed very close. Will definitely order from you in the future. Happy New Year! David Amos”

Helpful Report

Posted 1 year ago

Thanks so much for your review and welcome to the Chococo family! If you have any difficulty extracting the chocolates from the box, simply unslot the cardboard grids holding them in place. Now you're a Chococo pro!

Posted 1 year ago

“Chococo chocolate is usually really lovely and enjoyable to eat. However, this year I purchased the reef and was really disappointed. The reef looks really pretty and would make a stunning centrepiece. However the eating experience was not as expected. It was difficult to cut to portion, difficult to eat in as much as cutting into it on the plate wasn't possible without it shattering. Picking it up and biting it was equally difficult. It felt like the content was lacking some moist components, dried fruit for example. Really dissapointed as previous purchases from Chococo have been a delight.”

Helpful Report

Posted 1 year ago

We're really sorry to hear that our Chocolate Biscuit Cake Wreath didn't hit the spot the way you had hoped, but thank you for taking the time to share your experience on Reviews.io as well as email us directly with your feedback. This wreath is an annual bestseller and is based on an old family recipe of Chococo co-founder, Claire. It's a brilliant alternative to Christmas cake, perfect to delve into throughout the festive period, so we're sorry you didn't enjoy it as much as expected.

Posted 1 year ago

“Lovely colourful packaging design”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Chocolates bought as a gift and they thoroughly enjoyed them, well worth the money. Ordering process nice and simple and delivered on time and carefully wrapped. Will be buying from Chococo again. John Leeds”

Helpful Report

Posted 1 year ago

Thank you, we really appreciate your review and look forward to welcoming you back soon.

Posted 1 year ago

“Excellent chocolate that was enjoyed by all who received them. Thank you”

Helpful Report

Posted 1 year ago

Thank you for sharing the Chococo joy.

Posted 1 year ago

“This is my second year ordering from Chococo for Christmas gifts! The shipping is always quick, packaging is lovely and I’m told the chocolate is very very tasty! I’m sure I’ll be back next year for more presents.”

Helpful Report

Posted 1 year ago

Thank you for choosing Chococo, but remember, Chococo isn't just for Christmas 😉️ We look forward to welcoming you back next year (if we have to wait that long)!

Posted 1 year ago

“Lovely gifts, chococo were excellent when part of my order was missing, it was sent to me first class post. Very happy with goods.”

Helpful Report

Posted 1 year ago

Thank you, we're so glad our lovely Customer Care team were able to resolve your issue and we hope to welcome you back very soon.

Posted 1 year ago

“All good. Parcel arrived safely and contents were well packed. Chocs were presents so awaiting comments”

Helpful Report

Posted 1 year ago

Thanks, we're so pleased everything went well and hope your recipients loved their pressies 🎁️

Posted 1 year ago

“For the price I didn’t feel as though I got value for money. I was expecting a bigger penguin and was disappointed with the actual size.”

Helpful Report

Posted 1 year ago

Thank you for your review and we're sorry to hear that you were a little disappointed. The height and weight was clearly shown on the main product information page on the website, so we're sorry if you didn't notice it.

Posted 1 year ago

“Bought two types of vegan chocolate as a gift. Arrived well packaged and gratefully received by the chocolate eaters! The Dark Heavenly Hobeycombe was pretty as well as yummy”

Helpful Report

Posted 1 year ago

It's great to hear how both our Oat M!lk and our 72% Ecuador chocolates were enjoyed - thanks for gifting Chococo!

Posted 1 year ago

“This was a gift and was loved by the recipient, package and and presentation was very good.”

Helpful Report

Posted 1 year ago

That's great to hear, thanks for gifting Chococo 🎁️

Posted 1 year ago

“I can't really say anything ,as it's gone to Australia”

Helpful Report

Posted 1 year ago

Thanks for sharing the Chococo joy, literally around the world! 🌍️🐨️

Posted 1 year ago

“Excellent and delicious as always”

Helpful Report

Posted 1 year ago

Amazing, thanks so much 💗️

Posted 1 year ago

“Excellent chocolate as always. Nicely packaged. Great quality”

Helpful Report

Posted 1 year ago

Thanks for being a Chococo fan!

Posted 1 year ago

“Really special chocolates.”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Chocolates arrived later than the original estimated date and I had to chase you for an update.”

Helpful Report

Posted 1 year ago

Our delivery dates are estimated but I can see your parcel arrived one day later than the original estimated date. We hope you loved our chocolate and the wait was worth it.

Posted 1 year ago

“This was a present, and my husband absolutely loved it.”

Helpful Report

Posted 1 year ago

Thank you for gifting Chococo.

Posted 1 year ago

“Fantastic first class”

Helpful Report

Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Really special, delicious chocolate.”

Helpful Report

Posted 1 year ago

Thank you 😍️

Posted 1 year ago

Chococo is rated 4.8 based on 8,068 reviews