Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,068 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous chocolate. Excellent customer service. Quick delivery. Thank you.”

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Posted 1 year ago

That's fabulous, thank you 💗️

Posted 1 year ago

“As always, a fantastic purchase”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Great product - repeat customer - brilliant selection and plenty of choice”

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Posted 1 year ago

Thanks for being one of the Chococo family!

Posted 1 year ago

“Lovely packaging, easy to order, delivered on time.”

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Posted 1 year ago

Thank you, that's great to hear 😊️

Posted 1 year ago

“Very prompt and efficient service for which they should be commended. However I was confused over the validity of the promotional codes eg the 21st Birthday code did not apply to plant based products which I ordered, it only appeared in the small print, and also it was not clear on the timescale of CHOCJOY which I would have used if I knew it was still valid. I attempted to seek clarification on both by telephoning but could not get through!”

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Posted 1 year ago

Thank you. Sorry if there was any confusion over our discount codes. The 21st Birthday Code didn't apply to our Christmas Countdown Advent Calendars (Classic or Plant-Based) and you are only able to use one code per order. If you can't get through to our Customer Care team on the phone, please do try emailing as we're always happy to help and could have cleared up any issue.

Posted 1 year ago

“Bought as a gift but look great!”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Fabulous as always, and always a treat.”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Really disappointed with the quality of the advent calendar. Basically a printed sheet over a box of chocolates.”

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Posted 1 year ago

Our Advent Calendar is definitely like no other, and is presented in a stunning box with a numbered overlay. This is our USP and the photos and description on the website clearly show this. Featuring multiple award winning Chococo favourites celebrating the finest chocolates & seasonal ingredients. "Brilliant value for money", Olive Magazine, Best Advent Calendars - October 2023, "This luxury calendar is like no other", BBC Good Food - October 2023. Need we say more.

Posted 1 year ago

“Excellent! A well received gift which I'm sure tasted delicious.”

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Posted 1 year ago

This photo has made our year, thank you 😍️😁️

Posted 1 year ago

“This a great service. A company that sells really lovely products that have a great taste and look great.”

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Posted 1 year ago

Thank you 💛️

Posted 1 year ago

“Attractive, tasty products and heat service too !”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Delicious as always. Great quality. Am trying to save 2 of the slabs for stocking fillers. I feel the likelihood of that is very small. Think another order will be needed.”

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Posted 1 year ago

Tee hee 😁️ Just a little nibble? Oh go on then! Can't wait to see you again soon!

Posted 1 year ago

“I bought two items as stocking stuffers so cannot give a review of the taste just yet. However, very happy with communication from Chococo and I know the receipients will be very pleased with the chocs. Well packaged too.”

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Posted 1 year ago

Thank you, we're so glad everything went well and we're sure the stocking unstuffers will love Santa's latest finds! 💗️

Posted 1 year ago

“Love these chocolates. Original and full of different flavours. I like the size of the chocolates too as they are not too big so less guilt when eating! I also like the special offers and extra chocs when purchasing from a store. Thankyou”

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Posted 1 year ago

You know what they say ... A little bit of what you fancy does you good! Thanks for loving Chococo 💗️

Posted 1 year ago

“First time ordering after personal recommendations. A pleasant surprise. Delicious, have ordered for Christmas presents for family far and wide as a result. A Chococo convert”

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Posted 1 year ago

Welcome to the Chococo family, we're thrilled to have you with us 💗️

Posted 1 year ago

“Absolutely loved these chocolates! In fact, I have eaten them already! Whoops!”

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Posted 1 year ago

Woop woop, we've got ourselves a true Chococo fan 💗️

Posted 1 year ago

“lovely quality gift”

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Posted 1 year ago

Thank you 🎁️

Posted 1 year ago

“I found Chococo on the website as I was looking for a box of chocolates to order for our clients. I was impressed with the selection of chocolates and the presentation box and they are handmade in Dorset. The service was really good and I received my order quickly after I ordered them. I would absolutely use this company again.”

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Posted 1 year ago

We're thrilled that your first purchase fit the bill in every way. Welcome to Chococo! 💗️

Posted 1 year ago

“Tastiest vegan chocolate I've tried and finally some fun and tasty treats that dairy free kids can get excited about!”

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Posted 1 year ago

You said it! Our oat m!lk dairy-free alternative to milk chocolate is GREAT for kids 💗️

Posted 1 year ago

“Beautifully presented gifts. The person on the phone was very helpful. I'm sure my family will be delighted with these chocolates at Christmas. Thank you.”

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Posted 1 year ago

We're sure your family will love them, thanks for gifting Chococo.

Posted 1 year ago

Chococo is rated 4.8 based on 8,068 reviews