Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent chocolate that was enjoyed by all who received them. Thank you”

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Posted 1 year ago

Thank you for sharing the Chococo joy.

Posted 1 year ago

“This is my second year ordering from Chococo for Christmas gifts! The shipping is always quick, packaging is lovely and I’m told the chocolate is very very tasty! I’m sure I’ll be back next year for more presents.”

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Posted 1 year ago

Thank you for choosing Chococo, but remember, Chococo isn't just for Christmas 😉️ We look forward to welcoming you back next year (if we have to wait that long)!

Posted 1 year ago

“Lovely gifts, chococo were excellent when part of my order was missing, it was sent to me first class post. Very happy with goods.”

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Posted 1 year ago

Thank you, we're so glad our lovely Customer Care team were able to resolve your issue and we hope to welcome you back very soon.

Posted 1 year ago

“All good. Parcel arrived safely and contents were well packed. Chocs were presents so awaiting comments”

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Posted 1 year ago

Thanks, we're so pleased everything went well and hope your recipients loved their pressies 🎁️

Posted 1 year ago

“For the price I didn’t feel as though I got value for money. I was expecting a bigger penguin and was disappointed with the actual size.”

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Posted 1 year ago

Thank you for your review and we're sorry to hear that you were a little disappointed. The height and weight was clearly shown on the main product information page on the website, so we're sorry if you didn't notice it.

Posted 1 year ago

“Bought two types of vegan chocolate as a gift. Arrived well packaged and gratefully received by the chocolate eaters! The Dark Heavenly Hobeycombe was pretty as well as yummy”

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Posted 1 year ago

It's great to hear how both our Oat M!lk and our 72% Ecuador chocolates were enjoyed - thanks for gifting Chococo!

Posted 1 year ago

“This was a gift and was loved by the recipient, package and and presentation was very good.”

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Posted 1 year ago

That's great to hear, thanks for gifting Chococo 🎁️

Posted 1 year ago

“I can't really say anything ,as it's gone to Australia”

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Posted 1 year ago

Thanks for sharing the Chococo joy, literally around the world! 🌍️🐨️

Posted 1 year ago

“Excellent and delicious as always”

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Posted 1 year ago

Amazing, thanks so much 💗️

Posted 1 year ago

“Excellent chocolate as always. Nicely packaged. Great quality”

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Posted 1 year ago

Thanks for being a Chococo fan!

Posted 1 year ago

“Really special chocolates.”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Chocolates arrived later than the original estimated date and I had to chase you for an update.”

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Posted 1 year ago

Our delivery dates are estimated but I can see your parcel arrived one day later than the original estimated date. We hope you loved our chocolate and the wait was worth it.

Posted 1 year ago

“This was a present, and my husband absolutely loved it.”

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Posted 1 year ago

Thank you for gifting Chococo.

Posted 1 year ago

“Fantastic first class”

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Posted 1 year ago

Thanks so much!

Posted 1 year ago

“Really special, delicious chocolate.”

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Posted 1 year ago

Thank you 😍️

Posted 1 year ago

“Gorgeous chocolate. Excellent customer service. Quick delivery. Thank you.”

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Posted 1 year ago

That's fabulous, thank you 💗️

Posted 1 year ago

“As always, a fantastic purchase”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Great product - repeat customer - brilliant selection and plenty of choice”

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Posted 1 year ago

Thanks for being one of the Chococo family!

Posted 1 year ago

“Lovely packaging, easy to order, delivered on time.”

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Posted 1 year ago

Thank you, that's great to hear 😊️

Posted 1 year ago

“Very prompt and efficient service for which they should be commended. However I was confused over the validity of the promotional codes eg the 21st Birthday code did not apply to plant based products which I ordered, it only appeared in the small print, and also it was not clear on the timescale of CHOCJOY which I would have used if I knew it was still valid. I attempted to seek clarification on both by telephoning but could not get through!”

Helpful Report

Posted 1 year ago

Thank you. Sorry if there was any confusion over our discount codes. The 21st Birthday Code didn't apply to our Christmas Countdown Advent Calendars (Classic or Plant-Based) and you are only able to use one code per order. If you can't get through to our Customer Care team on the phone, please do try emailing as we're always happy to help and could have cleared up any issue.

Posted 1 year ago

Chococo is rated 4.8 based on 8,143 reviews