Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice and very chocolatey”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Well, as the boxes were presents, I didn't actually get to try the chocolates but they looked impressive and were well received. Guess I will have to treat myself now that I have found you.”

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Posted 1 year ago

Thanks so much for gifting Chococo, and yes, it's deffo time to treat yourself 🎁️

Posted 1 year ago

“The chocolate brownie and selection box were both outstanding… fantastic quality”

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Posted 1 year ago

Amazing, thank you, we're so glad you loved them 💛️

Posted 1 year ago

“Great chocs and all that, but I made a mistake on my order, ordered milk instead of dark, realised straight away but couldn't cancel or change it online. Sent email but didn't get a reply for 4 days. I know it's your policy that a customer can't change an order but this would be a nice thing to add in the future if you're thinking of taking your customer service to the next level.”

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Posted 1 year ago

We're so pleased that you like our chocolates and sorry that we weren't able to change your order. It's not a policy, but simply a system issue. We do all we can to manually resolve issues for customers before orders are despatched and in this instance we simply weren't able to intervene in time, so we're sorry about that. Our customer care team are only available Monday to Friday, so any emails received from Friday evening and over the weekend won't be seen until the Monday. By that time your order had been packed and despatched as per the order.

Posted 1 year ago

“Ordering is so easy. Quick delivery. Chocolates are amazing. Always happy with my order. Thank you.”

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Posted 1 year ago

Thanks, that's lovely to hear 💗️

Posted 1 year ago

“Recipient said they were delicious. Just hoping the 3-month subscription goes without a hitch. Many thanks.”

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Posted 1 year ago

Thank you for gifting a Chococo subscription - triple the Chococo joy! 🎁️

Posted 1 year ago

“As Always Excellent!!!”

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Posted 1 year ago

Amazing, thank you 💛️

Posted 1 year ago

“Tuan and some turtles were a gift, they went down very well. I'm told they are really tasty, I brought both the milk and oat chocolate.”

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Posted 1 year ago

Thank you for gifting Chococo and supporting our favourite charities too! 🎁️ Our oat m!lk chocolate is becoming a firm favourite as a plant-based alternative to milk chocolate.

Posted 1 year ago

“Really beautiful chocolates not to mention how delicious they are!”

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Posted 1 year ago

Yay, thanks so much 😍️

Posted 1 year ago

“Always consistently brilliant product and service. Haven’t found any other chocolates I’ve enjoyed more. The flavour lasts for ages after you’ve eaten them which shows the quality of the chocolates. Thank you.”

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Posted 1 year ago

That's so great to hear, thank you 😊️

Posted 1 year ago

“If you love chocolate.. well this is fine dining version of chocolate. All the flavours make sense and complement. Amazing and exquisite”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Great company. Wonderful products. Lovely staff in the cafe's/shops. Excellent customer service. Order arrived very quickly and well packaged in recyclable and reusable materials. Very impressed as always!”

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Posted 1 year ago

Thank you so much, you're truly one of the Chococo family 💗️

Posted 1 year ago

“Delicious, but thought expensive for the amount of Chocolate included - the “large” box did not really meet expectations although extremely good. Order delayed due to Bank Holiday, but even then late despite paying for 1st. Class postage.”

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Posted 1 year ago

Thank you, we're so glad that you found our chocolate delicious - that's what we're here for 💛️ Here at Chococo, it's quality over size, and our exquisite hand-crafted, hand-decorated, ethical chocolates are made with local ingredients and love. The large box contains 25 of these beauties. We despatched your order the next working day as promised and your delivery arrived the day after, so there wasn't a delay - less than 24 hours from despatch to delivery.

Posted 1 year ago

“On the whole these chocolates are delicious. There are one or two that are not my favourites but most are very enjoyable.”

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Posted 1 year ago

Thank you, we're thrilled that you found them delicious. Of course, not every single flavour suits every person's taste, but we're glad that you still found them enjoyable 💛️

Posted 1 year ago

“Beautiful chocolates”

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Posted 1 year ago

Thank you 💛️

Posted 1 year ago

“The best chocolate, reliable delivery. Firm family favourite”

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Posted 1 year ago

Thanks for being part of the Chococo family too!

Posted 1 year ago

“Lovely wrapped chocolates heard that they were some of the best dark chocolates he’d ever had .”

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Posted 1 year ago

Thank you, we're so glad that they were so well received.

Posted 1 year ago

“Easy to use website Really nice chcolate”

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Posted 1 year ago

Thank you, that's great to hear.

Posted 1 year ago

“Sent to my son & daughter in law to celebrate their first year of parenthood. They loved the chocolates - especially the fruity ones.”

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Posted 1 year ago

How lovely, thank you 💗️

Posted 1 year ago

“Quick delivery, was a gift for my granddaughter. Would definitely recommend.”

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Posted 1 year ago

Thanks for gifting Chococo 🎁️

Posted 1 year ago

Chococo is rated 4.8 based on 8,143 reviews