Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.78

4.8 Rating 8,143 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are the most delicious chocolates. Each chocolate so carefully crafted is a work of art, the fillings are individual and the chocolate surrounding them, delicious. These are my go-to chocolates when I want to spoil special people with a decadent treat. They arrived well-packaged and were in perfect condition. I would give 10 stars if I could! Thank you Chococo for your hard work and expertise in creating these amazing chocolates.”

Helpful Report

Posted 1 year ago

Wow, thank you! It makes our day to receive feedback like this. You're truly one of the Chococo family 😍️💗️😊️

Posted 1 year ago

“Amazing chocolates as always from chococo. Brilliant customer service - posted a replacement next day when they were damaged in post.”

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Posted 1 year ago

Thanks so much. Our lovely Customer Care team are there to help if things go wrong.

Posted 1 year ago

“Excellent service and will pop in to your Swanage Branch when required but please stop sending me emails Thank you”

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Posted 1 year ago

Thank you! We look forward to welcoming you back soon. Our marketing emails have an 'unsubscribe' button at the bottom, but don't worry, we've asked the team to sort this out for you.

Posted 1 year ago

“Arrived on time and well-packed, but didn't like the taste. Also quite expensive for the amount in a package.”

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Posted 1 year ago

We're glad to hear that it arrived on time and well packed, but sorry to hear you didn't like the taste. This is such a shame as we have so many fans of our chocolate which is ethically sourced, hand-crafted and hand packed in plastic free packaging, and worth every penny.

Posted 1 year ago

“Great customer service, fast delivery, very tasty chocolate.”

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Posted 1 year ago

Thanks so much 💛️

Posted 1 year ago

“I bought the £69 mystery box. Good value and nothing odd in it that we will not eat. One thing out of date but only by a couple of weeks and we ate it anyway. Would buy again.”

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Posted 1 year ago

Thank you, we're so glad you enjoyed it and found it good value too. All items should have been well within their Best Before Date. If you'd let us know about this we would have sorted out a replacement for you, but thanks for braving it 😊️

Posted 1 year ago

“Such delicious chocolate treats”

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Posted 1 year ago

Thanks!

Posted 1 year ago

“Love the chocolates - love the service - excellent company”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“These were a gift for my son and his family. He said his 3 year old daughter described them as beautiful, sadly she couldn’t have any because she is on a dairy free diet! But I think the adults loved them.”

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Posted 1 year ago

Thank you, we're so glad they loved them 💛️

Posted 1 year ago

“Having bought from them before and seen firsthand the quality of packaging, items delivery packing I had no qualms in sending a gift direct to a friend as I knew it would be delivered with care.”

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Posted 1 year ago

Thank you for gifting Chococo 🎁️

Posted 1 year ago

“Bought these for the girls at work. They all enjoyed them so much we will order again.”

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Posted 1 year ago

Thank you, what a kind treat for your colleagues! Welcome to the Chococo family 💗️

Posted 1 year ago

“Fresh and tasty, I received my brownies and it was really delicious and good quality❤️👌”

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Posted 1 year ago

Thank you! We hope you'll be back for more very soon 😍️

Posted 1 year ago

“I was a bit disappointed with my mystery box this time round. There were no filled chocolates and mainly milk chocolate, not much dark. The last box had much more variety. What there was tasted nice though!!”

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Posted 1 year ago

We're so glad you enjoyed the taste of all the chocolate in your mystery box. Our limited stock mystery boxes come jam-packed with handcrafted chocolates and are a great way to explore our range for a special discounted price. They can contain items from right across our range, including handcrafted chocolates, seasonal items, sale products and everything else! No two boxes are the same and the fun is in the mystery!

Posted 1 year ago

“Beautiful looking and absolutely delicious!”

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Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Wonderful chocolates for a 40th Birthday present.”

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Posted 1 year ago

Thanks for gifting Chococo 🎁️

Posted 1 year ago

“Absolutely loved the mystery box, which contained some items I would have bought and some surprises I wouldn't have! Great value!”

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Posted 1 year ago

Thank you for loving Chococo 💛️

Posted 1 year ago

“Very high quality chocolate that’s worth the price, can highly recommend to anyone who enjoys good chocolate made with care.”

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Posted 1 year ago

Thanks, it's so lovely to hear that 😊️

Posted 1 year ago

“Tried and tested. Prompt delivery. Good range appealing to many tastes.”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Amazing chocolate that my whole family enjoys. I particularly love their no nut selection box as it's a rare treat for me to have individual flavoured fresh chocolate with a severe nut allergy.”

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Posted 1 year ago

Thank you, we're so pleased that your family is part of the Chococo family 💛️

Posted 1 year ago

“They were fantastic! Thank you!”

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Posted 1 year ago

Thank you!

Posted 1 year ago

Chococo is rated 4.8 based on 8,143 reviews